Murray's Auto Body Shop Inc.

Murray's Auto Body Shop Inc., situated at 23 Clowes Ave, Goshen, NY 10924, USA, operates as a specialized establishment within the "Auto Repair Stations" platform category, focusing primarily on auto body and collision repair. They serve the Goshen community and surrounding areas, providing essential services for vehicles that have sustained damage. Customers can reach them by phone at (845) 294-6139 or via mobile at +1 845-294-6139.

The environment at Murray's Auto Body Shop Inc. is that of a dedicated collision repair facility. While specific interior descriptions are not provided, such shops typically feature specialized bays for bodywork, painting booths, and areas for vehicle dismantling and reassembly. The focus of the environment would be on providing the necessary space and equipment to handle various levels of vehicle damage, from minor dents and scratches to major structural repairs. The overall atmosphere is expected to be professional and oriented towards the meticulous process of restoring vehicles to their pre-accident condition. Given the nature of auto body work, the environment prioritizes functionality and the precise execution of repairs. Despite some customer feedback regarding administrative aspects, the core operational environment is geared towards the technical demands of auto body repair.

Murray's Auto Body Shop Inc. provides specialized services and goods primarily focused on collision repair. As highlighted by a customer, they are a "shop that will not 'take you to the cleaners'!" when it comes to "collision repairs," strongly indicating their expertise in this specific area. Their services would encompass a wide range of bodywork, including dent removal, frame straightening, painting, clear coat application, bumper repair and replacement, panel replacement, and potentially glass repair related to collision damage. They are equipped to handle complex repairs that restore both the aesthetic appearance and structural integrity of a damaged vehicle. While the term "goods for sale" isn't explicitly detailed, their service inherently involves the procurement and installation of various auto body parts, such as fenders, doors, hoods, and bumpers, which are effectively "sold" as part of the repair process. Their long-standing experience, as noted by a customer, implies a deep understanding of different vehicle makes and models and the appropriate repair techniques and parts required. Their reliability in "do what I came into do" also speaks to their core competency in performing the requested bodywork effectively.

Several features define the customer experience and operational aspects of Murray's Auto Body Shop Inc. A prominent feature, as strongly attested by customers, is their high level of professionalism, knowledge, and trustworthiness. One review states, "Very professional and knowledgeable and trust worthy, many years of experience." This is a critical factor for auto body shops, where customers often rely on the shop's expertise and integrity during a stressful time after an accident. Their commitment to fair pricing, explicitly stated as "a shop that will not 'take you to the cleaners'," is another significant feature that builds customer confidence and goodwill. The ability to perform "collision repairs" effectively and reliably is a core competency. However, it is also important to objectively present a feature that some customers might perceive as a drawback: their operational processes and communication. One customer noted a lack of proactive communication regarding vehicle readiness and concerns about their adherence to publicized business hours. Specifically, the shop reportedly "close before their official business hours" and requires customers to "call to see if it's ready." This aspect of service delivery, while not impacting the quality of the repair itself, represents a particular operational style that might require "a little more from you in terms of service," as one customer phrased it. Therefore, while their repair reliability is high, their administrative punctuality and proactive customer updates may not align with more "mainstream/retail" expectations.

In terms of promotional information, the most powerful endorsement for Murray's Auto Body Shop Inc. comes from the direct, albeit mixed, customer feedback. The highly positive reviews emphasize their core strengths: being "Very professional and knowledgeable and trust worthy," having "many years of experience," and their integrity in pricing ("will not 'take you to the cleaners'!"). The "highly recommend taking your vehicle to them for collision repairs" serves as a strong call to action for their specialized service. While the other review highlights areas for improvement in customer service processes (e.g., closing hours, communication), it also explicitly acknowledges that "they did do what I came into do" and describes them as "reliable." This indicates that despite potential administrative frustrations, the core service of quality auto body repair is consistently delivered. Therefore, for local users in Goshen and the surrounding areas seeking reliable, trustworthy, and experienced collision repair services, particularly those who prioritize repair quality and fair pricing over stringent adherence to customer service protocols found in larger retail chains, Murray's Auto Body Shop Inc. presents a viable and recommended option. The testimonials collectively paint a picture of a shop that excels in its primary function of body repair, even if customer-facing processes might require a bit more customer initiative. Their contact information, (845) 294-6139 and +1 845-294-6139, is available for those seeking their specialized services.