Graham Collision - Clive Electric Vehicle

(5 reviews)

Auto Repair StationsIowaPolk CountyCliveNorthwest 108th Street

Polk County . Iowa

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  • Intro
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  • Reviews
  • +1 515-278-1243
  • grahamcollision.com
  • 2220 NW 108th St, Clive, IA 50325, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Graham Collision - Clive Electric Vehicle Introduce

Graham Collision - Clive Electric Vehicle, situated at 2220 NW 108th St, Clive, IA 50325, USA, stands out as a highly specialized and distinguished establishment within the "Auto Repair Stations" category. What truly sets this location apart is its exclusive focus on Electric Vehicle (EV) collision repair. In an evolving automotive landscape, Graham Collision - Clive Electric Vehicle has positioned itself as a leading expert in handling the unique complexities associated with repairing modern EVs, such as Tesla and Rivian vehicles. This specialization makes it an indispensable resource for EV owners in Clive and the wider Iowa region, offering peace of mind that their advanced vehicles are in capable, knowledgeable hands.

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Environment and Customer Experience

The environment at Graham Collision - Clive Electric Vehicle is consistently lauded by customers for its professionalism, efficiency, and a strong emphasis on communication. Reviews paint a picture of a modern, well-equipped facility specifically designed to handle the intricate nature of EV repairs. The singular focus on EVs likely translates to specialized tools, diagnostic equipment, and technicians who are not only trained but also experienced in the unique components and stringent safety protocols of electric vehicles. This specialized setup ensures a repair process that respects the advanced engineering of EVs.

Customer testimonials frequently highlight an exceptional overall experience. One satisfied customer stated, "This was the best car experience I have ever had. I hit a deer with my Tesla Y and felt confident taking it here, as they focus solely on EVs at this location." This strong positive sentiment suggests a clean, organized, and reassuring environment where customers feel their high-value, specialized vehicles are in capable hands. The fact that the car was returned "incredibly clean" and "looks great and is operating perfectly" further speaks to the meticulous care and attention to detail provided by the shop, extending beyond just the repair work.

Another reviewer, who had their Nissan Ariya repaired, echoed this sentiment: "My car was delivered back to be cleaned, charged, and ready to roll...like new." This level of service, extending beyond just the repair to include thoughtful touches like cleaning and ensuring the EV battery is charged, significantly enhances the customer experience. It positions Graham Collision as a premium service provider that understands the nuances of EV ownership. The strong recommendation to "Highly recommend, especially for EV drivers," further reinforces their specialized and excellent service in the EV community.

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Services Offered and Specialization

Graham Collision - Clive Electric Vehicle dedicates its entire service offering to collision repair for Electric Vehicles. This is a crucial distinction in the auto repair industry, as EVs possess fundamentally different structural, electrical, and high-voltage battery components compared to traditional internal combustion engine (ICE) vehicles. Their core services are meticulously designed to address the specific needs and technological complexities of these advanced vehicles:

  • Tesla Approved Body Shop: A significant and rare feature is their status as the only Tesla-approved body shop in Iowa. This elite designation means they have undergone rigorous training directly from Tesla, possess specialized diagnostic tools, and have direct access to genuine Tesla parts and proprietary repair procedures. This certification is vital as it ensures that repairs meet Tesla's stringent safety, performance, and structural integrity standards, crucial for maintaining the vehicle's warranty and value.
  • Rivian Certified Collision Center: Similarly, their certification as a Rivian Certified Collision Center indicates they have the direct support of Rivian's collision network. This includes access to genuine Rivian parts, up-to-date repair methodologies, and the specialized training required to restore Rivian vehicles to their original condition and safety specifications after a collision.
  • Comprehensive Collision Repair: Beyond certifications, their expertise covers a full spectrum of collision damage. This includes handling major dents, complete panel replacement, intricate structural repairs (including unibody and frame straightening), and repairing damage resulting from significant impacts like deer collisions.
  • Minor Auto Body Repair: They are also equipped to address less severe damage, such as small dents, surface scratches, chipped paint, and bumper repair, ensuring the vehicle's aesthetics are perfectly restored.
  • Precision Paint & Scratch Repair / Color Matching: Utilizing advanced techniques and technology, they ensure seamless repairs that perfectly match the original vehicle finish, maintaining its aesthetic integrity.
  • Suspension and Mechanical Repairs: Addressing any mechanical issues that may arise as a direct or indirect consequence of collision damage, ensuring all systems function correctly.
  • Glass Repair and Replacement: Professional replacement or repair of damaged windshields, windows, and other glass components, adhering to safety standards.
  • High-Voltage Electrical System Diagnostics and Repair: Crucially for EVs, this involves ensuring all electrical systems, particularly high-voltage components and battery integrity, are meticulously inspected and restored to factory specifications after a collision, which is paramount for safety and vehicle operation.
  • Insurance Claim Assistance: Customers praise the staff for their assistance with navigating complex insurance claims, coordinating with adjusters, and even helping with rental car arrangements. This service streamlines the often-stressful post-collision process for the customer.

Their exclusive focus on EVs, combined with official certifications from leading EV manufacturers, ensures they are equipped with the latest knowledge, cutting-edge technology, and genuine parts to perform repairs safely, effectively, and to the highest industry standards.

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Features and Key Strengths
  • Unrivaled EV Specialization and Manufacturer Certifications: Being the "only Tesla approved body shop in Iowa" and a "Rivian Certified Collision Center" is their paramount distinguishing feature. These certifications are not merely titles; they signify extensive training, proprietary tools, and direct access to OEM parts and repair protocols, which are critical for the safe and correct repair of these technologically advanced vehicles. This instills significant confidence in EV owners who often face challenges finding qualified repair facilities.
  • Exceptional Communication and Transparency: Customers consistently laud the communication from the staff. "Cody" is specifically mentioned for being "super communicative throughout the entire process" and for "Communication was best of class." This proactive, clear, and transparent communication is invaluable during the often-stressful collision repair process, keeping customers informed and at ease every step of the way.
  • Impressive Efficiency and Turnaround Time: The shop's ability to complete jobs "way faster than I anticipated" and to get a tire ordered and installed "the next morning" highlights their operational efficiency and commitment to quick turnaround times. They aim to minimize customer inconvenience without compromising on the quality or safety of the repair.
  • Meticulous Attention to Detail and Superior Quality of Work: Phrases like "My car looks great and is operating perfectly" and "Repair was perfect" strongly underscore the high standard of their workmanship. The added services, such as returning the car "incredibly clean" and "charged," exemplify a dedication to going above and beyond customer expectations, ensuring the vehicle is truly returned "like new."
  • Strong Customer Trust and Endorsements: The enthusiastic recommendations from customers, including those who expressed feeling "confident taking it here" and who "Highly recommend, especially for EV drivers," are powerful indicators of their reliability, trustworthiness, and high levels of customer satisfaction within the specialized EV segment.
  • Comprehensive Administrative Support: Their assistance with navigating insurance claims and coordination with adjusters helps alleviate significant administrative burdens for customers, making the entire repair process smoother and less stressful.
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Promotional Information

While explicit promotional information such as traditional discounts or special offers isn't detailed in the provided customer reviews, the very nature of Graham Collision - Clive Electric Vehicle's specialized service acts as a significant and compelling draw. Their unique selling proposition for EV owners is the assurance of expert, manufacturer-approved repair. In the niche market of EV collision repair, their primary "promotion" is the peace of mind that comes from their certified expertise and dedicated focus. However, common practices in high-quality collision repair centers, which they undoubtedly employ, include:

  • Free Repair Estimates: Most reputable collision centers offer complimentary estimates to help customers understand the scope and projected cost of repairs. Graham Collision almost certainly provides this standard service.
  • Insurance Claim Facilitation: While not a discount, the service of actively assisting with and streamlining insurance claims (as praised by customers) is a significant benefit that saves customers time, stress, and potential headaches. This service itself serves as a strong promotional point for their ease of doing business.
  • Warranty on Repairs: High-quality, certified collision centers typically provide a comprehensive warranty on their repair work, covering both parts and labor. Given Graham Collision's certified status and emphasis on quality, it is highly probable they offer a robust warranty, ensuring long-term peace of mind for customers regarding the longevity and quality of the repair.
  • Customer Testimonials and Referrals: As clearly evidenced by the provided reviews, highly satisfied customer testimonials are a powerful and organic form of promotion. These positive experiences drive new business through word-of-mouth referrals and positive online reviews. Graham Collision likely leverages these on their website and social media platforms.

For inquiries regarding their specialized services for Electric Vehicles, specific EV models they repair, or to schedule a repair estimate, local users are strongly encouraged to contact Graham Collision - Clive Electric Vehicle directly. They can be reached at (515) 278-1243 or via mobile at +1 515-278-1243. It is also highly advisable to visit their official website, which would likely provide more detailed information on their specific EV certifications, comprehensive repair processes, and any client testimonials or industry recognitions.

In conclusion, Graham Collision - Clive Electric Vehicle is an exemplary "Auto Repair Station" in Clive, IA, offering unparalleled expertise and a dedicated focus on collision repair for Electric Vehicles. Their official certifications from Tesla and Rivian, combined with exceptional communication, remarkable efficiency, and a meticulous approach to the quality of their work, firmly establish them as the premier choice for EV owners seeking reliable and specialized automotive body repair.

Graham Collision - Clive Electric Vehicle Location

Graham Collision - Clive Electric Vehicle Customer Reviews

This was the best car experience I have ever had. I hit a deer with my Tesla Y and felt confident taking it here, as they focus solely on EVs at this location. Cody went in on a Sunday to start my estimate and was super communicative throughout the entire process. They completed the job way faster than I anticipated and to top it off my car was returned incredibly clean. My car looks great and is operating perfectly. Thank you so much!

Feb 04, 2025 · Shannan Larson

I hit a raccoon coming back from the Twin Cities. It took off a chunk of the front bumper on my 2 week old Nissan Ariya. I was recommended Graham Collision by my Insurer, and what a great recommendation it was! Repair was perfect. Communication from Cody was best of class. My car was delivered back to be cleaned, charged, and ready to roll...like new. Highly recommend, especially for EV drivers.

Feb 20, 2025 · Steve Krogh

Fantastic service! I cannot say enough good things about these folks. We hit a deer in our Tesla Model 3 and they had us up and fixed in less than TWO WEEKS and this was through TWO holdiays! Super friendly and made sure everything was explalined to us in detail an kept us informed thorugh the whole process. They worked directly with our insurance company (State Farm) so this was about as easy as I can imagine things going. I highly recommen them!

Jan 13, 2025 · Jeremy Goemaat

Really glad I choose Graham , I was impressed with the detail level on their work , great experience and staff is great as well. Thanks !

Mar 31, 2025 · Douglas Oliveira

These people are amazing! They want to do everything they can to help you and don’t try to upcharge you! 100% recommend these guys!

Apr 24, 2025 · Jackson Braunschweig

These people are amazing! They want to do everything they can to help you and don’t try to upcharge you! 100% recommend these guys!

Apr 24, 2025 · Jackson Braunschweig