Graff Chevrolet Durand Parts

Welcome to Graff Chevrolet Durand Parts, situated at 9009 Lansing Rd, Durand, MI 48429, USA. As an integral part of a Chevrolet dealership and a valued contributor within the Auto Repair Stations category (which, in this context, includes entities providing goods for vehicle maintenance and repair), Graff Chevrolet Durand Parts serves as a primary source for genuine Original Equipment Manufacturer (OEM) Chevrolet parts and accessories. For local users in Durand and the surrounding areas, this parts department offers the assurance of quality and compatibility that comes with using manufacturer-certified components for their Chevrolet vehicles.

While the provided information doesn't detail the specific environment of the Graff Chevrolet Durand Parts department, it is typically located within the larger Graff Chevrolet dealership. Customers can likely expect a parts counter staffed by knowledgeable individuals who can assist in identifying and ordering the correct parts for their vehicles. The environment would likely include parts catalogs, computer systems to look up vehicle-specific components, and potentially a display of common parts and accessories. Being part of a dealership, there is an inherent connection to the service department, allowing for seamless coordination if parts are needed for repairs being done at the same location. The focus is on providing a professional and efficient experience for customers seeking authentic Chevrolet parts.

As a dedicated auto parts department within a Chevrolet dealership, Graff Chevrolet Durand Parts specializes in providing a range of products and services specifically for Chevrolet vehicles. Their key offerings, based on the nature of a dealership parts department and the limited customer feedback (which primarily focuses on vehicle sales), likely include:

• Genuine OEM Chevrolet Parts: The primary offering is a wide selection of authentic parts manufactured by or for Chevrolet. These parts are designed and tested to meet the exact specifications of Chevrolet vehicles, ensuring optimal fit, performance, and reliability.
• Comprehensive Parts Inventory: A well-stocked parts department typically carries a significant inventory of common replacement parts, maintenance items (like filters, belts, and hoses), and collision repair components for various Chevrolet models.
• Parts Ordering Services: For parts not immediately in stock, Graff Chevrolet Durand Parts can order them directly from the manufacturer or regional distribution centers. Their parts specialists can assist customers in identifying the correct part numbers and placing orders efficiently.
• Chevrolet Accessories: In addition to replacement parts, they likely offer a range of genuine Chevrolet accessories to personalize and enhance vehicles, such as floor mats, cargo organizers, exterior trim, and performance upgrades.
• Technical Assistance and Parts Identification: The parts staff at a dealership often possess specialized knowledge about Chevrolet vehicles and can help customers identify the correct parts needed for their specific year, make, and model. They can utilize parts diagrams and VIN lookups to ensure accuracy.
• Wholesale Parts Program: Dealership parts departments often supply parts to local independent repair shops and body shops. Graff Chevrolet Durand Parts may have a wholesale program with competitive pricing and efficient delivery for these businesses.
• Warranty Support: For parts replaced under warranty, the dealership parts department plays a crucial role in processing claims and providing the necessary components.
• Online Parts Ordering (Potentially): Many dealership parts departments offer online ordering options for added convenience, allowing customers to browse catalogs and order parts remotely for pickup or delivery.

While the provided customer reviews primarily discuss the vehicle sales experience at Graff Chevrolet, they do offer some indirect insights into the dealership's overall customer service ethos. The glowing feedback for Steve Brown, Tee Davis, and her assistant Jordan highlights a commitment to being "amazing," "very helpful," and going "above and beyond" to ensure customer satisfaction during the vehicle purchasing process. The sentiment that "everyone i have encountered at this dealership is fantastic! Highly recommend them! Their customer service is second to none!!" suggests a broader culture of positive customer interaction that likely extends to the parts department as well. Customers seeking parts can hopefully expect a similar level of helpfulness and dedication from the parts specialists.

The features of Graff Chevrolet Durand Parts, as inferred from its nature as a dealership parts department and the positive sales-related reviews, likely include:

• Access to Genuine OEM Chevrolet Parts: Ensuring quality, reliability, and perfect fit for Chevrolet vehicles.
• Knowledgeable Parts Specialists: Staff with specific expertise in Chevrolet vehicles and their components.
• Efficient Parts Ordering System: Ability to quickly source and order parts not currently in stock.
• Potential for Coordination with Service Department: Streamlined process if parts are needed for on-site repairs.
• Commitment to Customer Satisfaction: As suggested by the positive sales reviews, a focus on providing helpful and excellent service.

Currently, no specific promotional information is available for the Graff Chevrolet Durand Parts department based on the provided data. However, dealership parts departments often participate in manufacturer-led promotions or offer their own specials to attract customers. These could include:

• Discounts on Specific Parts: Offering reduced prices on commonly needed maintenance or repair items.
• Seasonal Parts Specials: Promotions on parts relevant to the time of year, such as battery discounts in winter or AC component specials in summer.
• Accessory Discounts: Offering deals on genuine Chevrolet accessories to personalize vehicles.
• Service and Parts Bundles: Combining parts and labor for certain services at a discounted rate through the dealership's service department.
• Online Coupons or Promotions: If they have an online parts ordering system, they might offer exclusive deals for online purchases.
• Loyalty Programs: Rewarding repeat customers with discounts on parts purchases.

To inquire about any current promotions or special offers at Graff Chevrolet Durand Parts, it is recommended to contact them directly at (989) 288-2657 or +1 989-288-2657. You can also visit their location at 9009 Lansing Rd, Durand, MI 48429, and speak with a parts specialist. Checking the Graff Chevrolet dealership's website may also provide information on parts-related promotions.

In conclusion, Graff Chevrolet Durand Parts in Durand, MI, serves as a reliable source within the Auto Repair Stations category for local Chevrolet owners seeking genuine OEM parts and accessories. While the provided customer reviews focus on the vehicle sales experience and highlight a strong commitment to customer satisfaction, this positive ethos likely extends to the parts department as well. Customers can expect access to authentic Chevrolet components, knowledgeable staff to assist with parts identification and ordering, and the potential for a seamless experience when coordinating with the dealership's service department. For those in the Durand area looking for quality Chevrolet parts backed by dealership expertise, contacting or visiting Graff Chevrolet Durand Parts is a recommended step.