Good Year

(13 reviews)

Auto Repair StationsConnecticutGreater Bridgeport Planning RegionFairfieldKings Highway Cutoff

Greater Bridgeport Planning Region . Connecticut

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  • Overview
  • Intro
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  • Location
  • Reviews
  • +1 203-255-5931
  • www.goodyear.com
  • 1370 Kings Hwy Cutoff, Fairfield, CT 06824, USA

Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

Good Year Introduce

Goodyear Auto Service, operating as a full-fledged "Auto Repair Station," provides a wide array of services and products for sale to drivers in New Rochelle, NY, and the surrounding communities. While there might not be a specific Goodyear Auto Service Center located directly within New Rochelle proper, numerous locations are conveniently accessible in nearby areas such as Jericho, Hempstead, Levittown, Lawrence, and Port Chester, among others, typically within a reasonable driving distance. These centers uphold the Goodyear brand's reputation for quality tires and comprehensive automotive care.

Environment and Customer Experience

Goodyear Auto Service centers are designed to offer a professional and welcoming environment for customers. While the exact amenities can vary by location, generally, these centers provide comfortable waiting areas, and many offer conveniences such as free Wi-Fi. The typical operating hours for Goodyear Auto Service centers are structured to accommodate busy schedules, often extending into the evenings on weekdays and including Saturday hours. For instance, some locations might operate Monday through Friday from 7:30 AM to 7:30 PM, Saturdays from 7:30 AM to 7:30 PM, and Sundays from 8:00 AM to 5:00 PM, while others might have slightly different hours, such as closing earlier on Saturdays and Sundays. It's always advisable for customers to check the specific hours of their nearest Goodyear Auto Service location.

Customer service is a key focus for Goodyear Auto Service. They aim to provide transparent and efficient service, with staff knowledgeable about tires and general automotive repair. Online appointment scheduling is typically available through the Goodyear website, making it convenient for customers to book services at their preferred time. Many centers also offer options for purchasing tires online and then picking them up in-store or even arranging for mobile tire installation services in some areas for added convenience.

Services Offered

As a comprehensive "Auto Repair Station," Goodyear Auto Service centers offer much more than just tires. They provide a full spectrum of automotive maintenance and repair services to keep vehicles running smoothly and safely.

Their primary services include:

  • Extensive Tire Selection and Services: This is the cornerstone of Goodyear Auto Service. They offer a wide range of Goodyear tires, including popular lines like Assurance WeatherReady, Wrangler, and Assurance MaxLife, as well as tires from other major brands such as Cooper, Michelin, Pirelli, Bridgestone, Dunlop, and Kelly. Services related to tires include:
    • Tire Sales and Installation: Expert assistance in choosing the right tires for a vehicle, driving style, and budget, followed by professional installation.
    • Tire Rotation and Balancing: Essential for even tire wear and extended tire life.
    • Wheel Alignment: To ensure proper handling and prevent premature tire wear.
    • Tire Repair: Addressing punctures and other minor damage to extend tire usability.
    • Tire Pressure Monitoring System (TPMS) Service: Ensuring the TPMS is functioning correctly.
  • Brake Service & Repair: This includes thorough brake inspections, replacement of brake pads and rotors, brake fluid checks and changes, and diagnosis of any issues affecting the braking system.
  • Oil Changes: Offering various oil change options, including conventional, high mileage synthetic blend, and full synthetic (e.g., Valvoline, Mobil 1) to suit different vehicle needs and preferences.
  • Battery Replacement: Testing battery health and replacing worn-out batteries to ensure reliable starting power.
  • Vehicle Maintenance Services:
    • Free Car Care Checks: A complimentary inspection of various vehicle areas to identify potential issues.
    • Tune-Up Consultations: A 29-point inspection to identify problems and recommend necessary repairs or replacements.
    • Fluid Checks and Exchanges: Including transmission fluid, coolant, power steering fluid, and brake fluid.
    • Wiper Blade Replacement: Ensuring clear visibility in all weather conditions.
    • Air Conditioning Service & Repair: Addressing issues with the vehicle's HVAC system to ensure comfortable cabin temperatures.
    • Shocks & Struts Service: For optimal ride comfort, stability, and tire wear.
  • Engine Diagnostics: Utilizing advanced diagnostic tools to troubleshoot check engine lights and other performance issues to accurately identify and resolve problems.

Features and Value Proposition

Goodyear Auto Service centers aim to provide peace of mind and value to their customers through several key features:

  • Brand Trust: Leveraging the well-known and reputable Goodyear brand name, which has a long history in the tire and automotive industry.
  • Tire Price Match Guarantee: Many Goodyear Auto Service locations offer to match competitive prices for identical tires, or refund the difference if a lower price is found within a certain period (e.g., 14 days) after purchase. This helps ensure customers get competitive pricing.
  • 60-Day Satisfaction Guarantee: Goodyear often backs its tires with a satisfaction guarantee, allowing customers to exchange eligible tires if they are not satisfied within 60 days of purchase.
  • Certified Technicians: While specific certifications vary by location, Goodyear Auto Service centers employ trained technicians capable of handling a wide range of automotive repairs and maintenance.
  • Online Tools: The availability of online appointment scheduling, tire shopping tools, and rebate submission portals enhances customer convenience.
  • Financing Options: Many locations offer financing options, such as the Goodyear Credit Card, which can provide special financing terms and additional benefits.
  • Comprehensive Service Network: Being part of a national network means customers can expect consistent service standards and easy access to support.

Promotional Information

Goodyear Auto Service frequently runs various promotions and offers on both tires and automotive services to provide savings to their customers. These promotions are regularly updated and can typically be found on the Goodyear Auto Service website under their "Offers" section or by inquiring directly at a local center.

Common promotional offers include:

  • Tire Rebates and Instant Savings:
    • Cash Back Rebates: Often, customers can receive rebates (e.g., $80 or $60 back) on the purchase of a set of four select Goodyear or Cooper tires, usually in the form of a Mastercard Prepaid Card.
    • Goodyear Credit Card Bonus: Customers using the Goodyear Credit Card for their purchase might receive an additional bonus rebate (e.g., $100 or more) on qualifying tire purchases and potentially on qualifying service purchases over a certain amount (e.g., $100+).
    • Instant Discounts: Some promotions offer instant savings (e.g., $80 off on installation) with the purchase of a set of four Goodyear tires.
  • Oil Change Savings: Discounts on various oil change packages are common, such as $20 or $30 off full synthetic or high mileage synthetic blend oil changes.
  • Service Coupons: General service coupons, such as $25 off services over $100 or $125 off services over $500, are frequently available.
  • Preventative Maintenance Discounts: Specific discounts on preventative maintenance services are also offered.
  • Battery Promotions: Savings on battery packages, sometimes including installation, can be found.
  • Seasonal Deals: Goodyear often introduces seasonal promotions, aligning with weather changes or holidays, for services like winter tire installation or summer checks.

Customers are encouraged to visit the official Goodyear Auto Service website or contact their nearest location to stay informed about the latest deals and to confirm eligibility and terms for any promotions. These offers aim to make quality tire and auto care more accessible and affordable for vehicle owners in the New Rochelle area.

Good Year Location

Good Year Customer Reviews

I like this place. They do Ct. State emissions testing here. The staff at the front desk run the place very well. I've always had good service here and the technicians have always helped me with "side" things, like getting air put in my tires on a given day, checking my tires or engine light icons coming on, on the spot. I have found the employees to be very helpful and courteous at this business location! The location is very convenient because while they are working on your vehicle, you can go to any number of places right there nearby, like Dunkin' Donuts, McDonald's or the shopping center behind it to kill time, lol!

Apr 16, 2024 · Google User

Adam is a true professional! Very knowledgeable and offers great advice. Always available to discuss issues or concerns. Repairs are affordable and I never feel like he’s trying to upsell me. He’s the best!

Jun 14, 2024 · Andrew Yee

Adam is a true professional! Very knowledgeable and offers great advice. Always available to discuss issues or concerns. Repairs are affordable and I never feel like he’s trying to upsell me. He’s the best!

Jun 14, 2024 · Andrew Yee

I don’t work with cars, I don’t know sizes of tires. I asked a general question to the woman who answered the phone if she could help find a tire to fit my car and she kept interrupting me to say “you gotta tell me the size, I don’t care” when explaining the situation. Then corrected my grammar when I asked if she was down the street from where my car was towed. DO NOT do business here. Horrible customer service!

May 17, 2024 · kellyann1029

I don’t work with cars, I don’t know sizes of tires. I asked a general question to the woman who answered the phone if she could help find a tire to fit my car and she kept interrupting me to say “you gotta tell me the size, I don’t care” when explaining the situation. Then corrected my grammar when I asked if she was down the street from where my car was towed. DO NOT do business here. Horrible customer service!

May 17, 2024 · kellyann1029

Lol if you want to get charged 6 tines the price come to Goodyear. Was told it would cost 45 plus tax for a valve stem replaced haha paid 7.50 at town fair how in the world does one valve stem cost 45 dollars

Mar 18, 2024 · joe smith

Lol if you want to get charged 6 tines the price come to Goodyear. Was told it would cost 45 plus tax for a valve stem replaced haha paid 7.50 at town fair how in the world does one valve stem cost 45 dollars

Mar 18, 2024 · joe smith

The Team at Good Year deserve every bit of this 5 star rating based off of customer service alone. They are patient have been walking me through all that they find with my Vehicle. I think I found my go to spot for cars.

Aug 26, 2021 · Frankie Francis

The Team at Good Year deserve every bit of this 5 star rating based off of customer service alone. They are patient have been walking me through all that they find with my Vehicle. I think I found my go to spot for cars.

Aug 26, 2021 · Frankie Francis