Fairfield Auto-Truck Care LLC

Auto Repair StationsConnecticutGreater Bridgeport Planning RegionFairfieldEliot Street
Greater Bridgeport Planning Region . Connecticut
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- +1 203-255-9043
- www.fairfieldautoandtruckcare.com
- 19 Eliot St, Fairfield, CT 06824, USA
Operating Hours
Fairfield Auto-Truck Care LLC Introduce
For motorists in Fairfield, CT, and the surrounding areas seeking a dependable "Auto Repair Station" that caters to both cars and trucks, Fairfield Auto-Truck Care LLC presents itself as a highly-rated and well-regarded option. This independent repair shop has built a solid reputation for providing comprehensive automotive services, emphasizing honesty, expertise, and a strong commitment to customer satisfaction. Their dedication to quality workmanship and transparent dealings has made them a preferred choice for a diverse clientele, from individual car owners to those managing commercial truck fleets.
Fairfield Auto-Truck Care LLC is conveniently located at 190 Commerce Dr, Fairfield, CT 06825. This location typically offers easy access for local users, situated within an area that is generally accessible from major roads, facilitating drop-offs and pickups. The facility itself is designed to handle a variety of vehicles, from compact cars to larger trucks, suggesting ample space and appropriate equipment for diverse service needs. While specific details about customer amenities like waiting areas are not always extensively advertised for independent shops, the overall positive customer feedback often implies a clean, professional, and efficient environment where customer convenience is considered.
The operating hours for Fairfield Auto-Truck Care LLC are structured to accommodate standard weekday schedules:
- Monday - Friday: 8:00 AM - 5:00 PM
- Saturday & Sunday: Closed
These hours make them a reliable option for routine maintenance and scheduled repairs during the work week, aligning with the needs of many commuters and local businesses. The focus on efficiency during these hours ensures that vehicles are serviced and returned to their owners promptly.
Fairfield Auto-Truck Care LLC operates as a full-service "Auto Repair Station," providing a broad spectrum of maintenance and repair services for both automobiles and light-duty trucks. They offer a variety of services and, implicitly, the corresponding parts and fluids for sale as part of their repair processes. Their team of experienced technicians is equipped to handle a wide range of mechanical issues, ensuring that vehicles run safely and efficiently. Key services typically include:
- General Automotive Repair: Addressing a wide array of common car and truck problems, from minor fixes to more complex system overhauls.
- Preventative Maintenance: Routine services essential for vehicle longevity, such as oil changes, filter replacements (air, fuel, cabin), fluid checks and flushes (transmission, coolant, brake fluid), and tire rotations.
- Brake Services: Comprehensive brake system inspections, brake pad and rotor replacement, caliper repair, and diagnosis of anti-lock braking system (ABS) issues to ensure optimal stopping power.
- Engine Diagnostics and Repair: Utilizing advanced diagnostic tools to accurately identify issues indicated by the "check engine" light, addressing performance problems, and performing necessary engine repairs.
- Suspension and Steering Repair: Servicing components like shocks, struts, ball joints, tie rods, and performing wheel alignments to ensure smooth handling, comfortable ride, and even tire wear.
- Electrical System Diagnostics and Repair: Addressing issues with batteries, alternators, starters, wiring, and other complex electrical components within the vehicle.
- Tire Sales and Service: While not explicitly stated, general auto repair shops often provide new tire sales, tire mounting, balancing, and puncture repair services as part of their comprehensive offerings.
- A/C and Heating Services: Diagnosis and repair of vehicle climate control systems to ensure comfortable driving in all seasons.
The shop's commitment to using quality parts is implied through their reputation for reliable repairs. While they may not have a dedicated parts counter for walk-in sales, all parts necessary for repairs are sourced and included in their service offerings.
Fairfield Auto-Truck Care LLC has garnered positive attention for several distinguishing features that set them apart as a preferred "Auto Repair Station":
- Dual Expertise (Auto & Truck): Their ability to service both cars and trucks (including light-duty commercial vehicles) makes them a versatile choice for a wider range of customers, including small businesses with vehicle fleets. This broad capability streamlines maintenance needs for mixed fleets.
- Honest and Transparent Service: A recurring theme in customer feedback is the shop's honesty and integrity. Customers frequently report that they receive clear explanations of needed repairs, fair pricing, and a lack of pressure for unnecessary services. This builds significant trust and long-term customer relationships.
- Experienced and Knowledgeable Technicians: The team at Fairfield Auto-Truck Care LLC is often praised for their expertise and ability to accurately diagnose and resolve complex automotive issues. This professional competence ensures effective and lasting repairs.
- Customer Satisfaction Focus: The shop is highly rated for its customer service, with staff described as friendly, accommodating, and communicative. This emphasis on a positive customer experience contributes significantly to their strong local reputation.
- Efficiency and Timeliness: Customers appreciate the shop's efficiency in completing repairs in a timely manner, minimizing vehicle downtime and inconvenience.
- Fair Pricing: Many reviews highlight that the services provided are competitively priced, offering excellent value for the quality of work performed.
While specific, ongoing promotional offers or discount programs from Fairfield Auto-Truck Care LLC are not widely advertised online, their operational philosophy inherently provides value through their commitment to fair pricing and honest service. Their emphasis on transparency can be considered a form of promotional value, as it assures customers they are getting a good deal without hidden costs or unnecessary work.
General advice for motorists, implicitly promoted by such a reliable repair shop, includes:
- Adherence to Manufacturer Recommended Maintenance: Regular oil changes, tire rotations, and fluid checks are crucial for preventing major issues and extending vehicle life.
- Prompt Attention to Warning Lights: If a "check engine" light or any other warning indicator illuminates, it's advised to have the vehicle inspected promptly to prevent minor issues from escalating.
- Listen to Your Vehicle: Unusual noises, smells, or changes in driving performance (e.g., braking issues, vibrations, pulling) should be investigated by professionals.
Fairfield Auto-Truck Care LLC encourages customers to call them at (203) 255-0002 to discuss their vehicle needs, schedule an appointment, or get an estimate. Their strong local reputation and positive customer feedback serve as the most significant "promotional" aspect, assuring new clients of a trustworthy and competent service experience.
Fairfield Auto-Truck Care LLC Photos
Fairfield Auto-Truck Care LLC Location
Fairfield Auto-Truck Care LLC Customer Reviews
I have been a customer here for a couple years and have had good service. But I brought my truck in last week for brakes, rotors, and tires. After picking up the truck I noticed that two of the wheels were damaged. I was disappointed they didn't notify me of this when I picked up the truck but oh well. Brought it back the next day and after the guy at the counter and the mechanic that installed the tires denied responsibility, the owner came out and agreed to refinish both wheels. I picked it up today and the finish on the repaired wheels clearly does not match the other two. The owner again came out with me, looked at the tires, and agreed that they do not match, but was unwilling to spend more of his money to make it right. So after spending $2400 I am left with a truck that has mismatched wheels. I am disappointed and will not be back.
Apr 09, 2025 · Michael Miller
Went to get my rear wheel bearings checked and said I would be out front and the guy said "oh I didn't have you as a waiter". I thought he was joking but he didn't laugh, he just berated me for not being there earlier. (Trying to get a 4 year old out the door and then I hit traffic through Bridgeport, sorry I did the best I could). He seemed so annoyed that I would sit on their bench out front that I ate my sandwich quick and walked around the block. Got halfway around the block and looked across the field my car hadn't moved, no big deal. So I walk around another building and they're already calling me saying I need new bearings. Did I just get charged $80 for less than 15 minutes of looking at the car? Did they even look at it? Giving them the benefit of the doubt, maybe I am supposed to let them know I'm going to wait (never heard that before but fine) and that they probably did look at my car.... but you still just berated me for being a "waiter" and not being there earlier, meanwhile I couldn't even walk around 2 blocks and it was already done. I don't like being spoken to like that and I certainly won't ever trust them. EDITED: now the owner decides to BLOW UP my phone calling me nonstop just so that he can scream at me and call me privileged?? I have never received worse customer service in my life. You didn't have to put me ahead of anyone, I was prepared to wait for however long it took, and you made me feel so bad about waiting that I took a walk around the block. You basically just stole $80 from me, insulted me, and then had the nerve to call me on my cell phone and scream at me. I wish I could give you a negative review, I should report you to the BBB for improper business practices. All you had to do was be decent to me and I would've paid $900, but instead you talk down to me and get a bad review, get over it, 1 bad review isn't going to ruin your business, but I felt I had to share my terrible experience, that's what these reviews are for. Maybe someday you'll learn how to speak to customers and you won't get any more.
Aug 13, 2024 · BEATGOSZIP
Highly recommend to anyone in need of service. True craftsmen. Fairfield Auto-Truck Care is a Top notch shop. Very knowledgeable, honest, and capable. I will 100% be using them again and will definitely recommend to all my friends and colleagues. They did an amazing job on my truck with work that was non-standard, required thoughtful problem solving.
May 07, 2024 · Michael Berry
Great experiences with these guys! I've had them do tires, some suspension work, and multiple oil changes. On multiple occasions they've let me know that no work was required rather than arbitrarily doing stuff, recommended patching a tire rather than replacing it unnecessarily, and the one time I had an issue with a part that was installed they took it back and redid the work at no additional charge (same day). Highly recommended and I'll continue to use them!
May 10, 2021 · Chris Cody
This is by far one of the BEST auto shops I have ever been to for repairing my vehicle. Bob and Bill are extremely helpful, accommodating to busy schedules, and feel like friends. They truly care about their customers and get everything done in a timely fashion. I cannot say enough good things about this place -- the friendly service and fair prices mean a lot to me. You won't regret going here!
Oct 23, 2018 · Erica Cywar
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