Glenbrook Collision Center

Welcome to Glenbrook Collision Center, an Auto Repair Station located at 100 Coliseum Blvd W, Fort Wayne, IN 46805, USA. Specializing in collision and body repairs, we aim to serve the local community with a range of services to restore vehicles to their pre-accident condition. You can reach us at (260) 481-2000 or our mobile number +1 260-481-2000.

As a dedicated Auto Repair Station focusing on collision damage, Glenbrook Collision Center provides services essential for restoring the structural integrity and appearance of vehicles involved in accidents. Our team is intended to handle a variety of repairs, from minor dents and scratches to more significant structural damage. While specific details about the shop environment and customer interaction areas are best assessed through direct engagement, we aim to offer services that address the specific needs of collision repair.

The services typically offered at a collision center like Glenbrook Collision Center include:

• Collision Repair: Addressing damage resulting from accidents, including structural repairs, frame straightening, and panel replacement.
• Body Work: Repairing dents, scratches, and other cosmetic damage to vehicle bodies.
• Paint Services: Providing color matching and repainting services to restore the vehicle's finish. This includes base coat, clear coat, and blending to ensure a seamless repair.
• Bumper Repair and Replacement: Fixing or replacing damaged bumpers.
• Fender Repair and Replacement: Addressing damage to fenders, including dent removal or replacement.
• Alignment Services: Ensuring the vehicle's wheels are properly aligned after collision damage.
• Glass Replacement: Replacing damaged windshields, windows, and mirrors.

Features of Glenbrook Collision Center are likely to include:

• Specialized Equipment: Utilizing tools and technology specific to collision repair, such as frame machines and advanced painting systems.
• Trained Technicians: Employing technicians with expertise in auto body repair and painting techniques.
• Insurance Coordination: Often working with insurance companies to streamline the repair process for customers.
• Dodge Collision Center Affiliation (as indicated by a reviewer): Suggesting specialized knowledge and potentially factory-certified procedures for Dodge vehicles.

Based on the available online reviews, customer experiences at Glenbrook Collision Center appear to be significantly negative. One customer detailed a protracted and unsatisfactory repair process for a fender and bumper cover replacement. This review highlighted issues such as poor panel fitment, paint runs and sags, debris in the paint, and chipped paint on the new bumper after the initial attempt. Following a second attempt, the customer reported poor paint finish requiring professional detailing, and the final paint job was still described as inferior with sags and runs. This customer expressed a lack of trust and indicated intentions to pursue legal action.

Another customer reported a lengthy repair time for rear-end damage, exceeding a month. Upon initial pickup, the repair was described as "awful" with wrinkles and an unattached back shroud. After an additional three weeks, the alignment was still reportedly incorrect. Further issues arose with clogged wiper fluid due to the presence of Dodge carpet cleaner in the reservoir (allegedly causing seal damage) and a broken coolant cap that was not disclosed. This customer also expressed dissatisfaction and sought intervention from higher management.

These reviews present serious concerns regarding the quality of workmanship, attention to detail, communication, and potentially the materials used during the repair process at Glenbrook Collision Center. Local users should carefully consider these experiences when deciding where to take their vehicles for collision repairs.

Currently, there is no specific promotional information available in the provided text. Auto body shops may occasionally offer discounts on certain services or partner with insurance companies on specific programs. To inquire about any potential promotions or special offers at Glenbrook Collision Center, local users are advised to:

• Contact the center directly: Calling (260) 481-2000 or +1 260-481-2000 may provide information on current specials.
• Inquire in person: If visiting for an estimate, ask about any ongoing promotions or discounts that may apply to your repair needs.

Given the information available, particularly the detailed negative customer experiences, local users seeking an Auto Repair Station for collision and body work should approach Glenbrook Collision Center with caution and consider obtaining multiple quotes and researching other local options. The reported issues raise concerns about the quality of repairs and customer service provided.

While Glenbrook Collision Center is positioned as a Dodge collision center and offers a range of body repair and paint services, the provided customer feedback suggests significant challenges in their service delivery. It is recommended that potential customers conduct thorough due diligence before entrusting their vehicle repairs to this facility.