NAPA Auto Parts Macy's Auto Parts (North)

NAPA Auto Parts Macy's Auto Parts (North) ico

(85 reviews)

Auto Repair StationsIndianaAllen CountyFort WayneCollins Road

Allen County . Indiana

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  • +1 260-483-7120
  • www.napaonline.com
  • 310 Collins Rd, Fort Wayne, IN 46825, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

NAPA Auto Parts Macy's Auto Parts (North) Introduce

For individuals and professional mechanics in Fort Wayne, Indiana, seeking a reliable source for automotive parts, accessories, tools, and chemicals, NAPA Auto Parts Macy's Auto Parts (North) stands as a prominent and highly regarded establishment. Located at 310 Collins Rd, Fort Wayne, IN 46825, USA, this store operates within the broad category of "Auto Repair Stations," although its primary function is as a dedicated auto parts retailer. They can be reached directly at (260) 483-7120 or via mobile at +1 260-483-7120.

As a NAPA Auto Parts franchise, Macy's Auto Parts (North) is expected to maintain a standardized and organized environment, designed to facilitate efficient customer service and product accessibility. Visitors can anticipate a well-lit, clean, and clearly labeled retail space where automotive parts are systematically arranged by category, making it easy for customers to locate specific items. The store's layout is typically optimized for Browse, with prominent displays of popular products and ongoing promotions. While specific details about this particular location's interior design are not detailed in the provided information, the NAPA brand generally ensures a professional and customer-friendly atmosphere, where shelves are stocked with a vast inventory, and checkout counters are staffed for quick and efficient transactions. It’s a place where both seasoned mechanics and first-time DIYers can feel comfortable navigating the extensive selection.

The services and goods offered by NAPA Auto Parts Macy's Auto Parts (North) are extensive, catering to virtually every automotive need. As a leading "Auto Repair Station" within its broader category context, it primarily provides the essential goods that enable vehicle repair and maintenance. This includes a vast inventory of replacement parts for a wide range of vehicle makes and models. Customers can find popular items such as car batteries, brake pads, brake rotors, alternators, fuel pumps, and wiper blades. Beyond these common components, the store stocks an array of specialized parts for various systems, including exhaust systems (catalytic converters, pipes & tubing), ignition & engine components (spark plugs, ignition coils), filtration (oil filters, air filters, fuel filters, cabin air filters), and drivetrain components (CV axles, driveshafts & U-Joints, axles & differentials).

In addition to replacement parts, NAPA Auto Parts Macy's Auto Parts (North) offers a comprehensive selection of automotive accessories. This includes practical items like floor mats & liners, truck bed covers, running boards & nerf steps, towing & hitches, and cargo & trunk liners. They also provide a range of interior and exterior accessories to enhance vehicle aesthetics and functionality, such as audio & video equipment, dashboard covers, seat covers, sun shades, chrome accessories, fender flares, and mud flaps. Performance-oriented accessories like air intake systems and performance chips are also part of their offerings. Furthermore, the store is a go-to source for a wide variety of oils and chemicals, including motor oil, antifreeze, hydraulic fluid, transmission fluid, gear oil, cleaners & degreasers, fuel & engine additives, lubricants, and detailing products.

For those undertaking their own repairs or for professional shops, NAPA Auto Parts Macy's Auto Parts (North) is well-equipped with a selection of tools and equipment. This typically includes essential items like air compressors, battery chargers, scan tools, socket sets, torque wrenches, and various hand tools. They also supply products for paint & body work, such as paint, primer, clear coat, and body filler.

The standout features of NAPA Auto Parts Macy's Auto Parts (North), as evidenced by customer reviews, revolve around the quality of their staff and their commitment to customer service. One customer explicitly stated, "The employees were exceptionally friendly and helpful. It was my 1st time in the store and it made me want to come back. I'd say give them a raise and a bonus." Another review highlights the proactive and knowledgeable nature of the team: "1/2 hour till close on a Friday an I had 3 people helping me. Very helpful got me what I needed and a little education. Awesome store." These testimonials underscore the store's dedication to providing a positive and educational experience, ensuring customers not only find the right parts but also gain a better understanding of their vehicle's needs. This emphasis on helpfulness and shared knowledge distinguishes them from mere transactional retail outlets.

Regarding promotional information, NAPA Auto Parts, as a national brand, frequently offers various deals and rebates. While specific current promotions for this particular Fort Wayne location are not detailed in the provided reviews, the broader NAPA network consistently runs promotions on popular items like batteries, wiper blades, motor oils, and filters. These can include percentage-off discounts, mail-in rebates, or bundled offers on specific brands. Customers are encouraged to check the official NAPA Auto Parts website or inquire in-store for the latest monthly deals and special offers. Many NAPA stores also participate in the NAPA REWARDS program, allowing customers to earn points on purchases that can be redeemed for future discounts. Online ordering with in-store or curbside pickup is also a common feature across NAPA locations, providing convenience and flexibility for customers. The general value proposition of NAPA, including the Fort Wayne location, is to provide quality parts that are built to last, often summarized by their commitment that "you will only need to fix it once!"

In conclusion, NAPA Auto Parts Macy's Auto Parts (North) in Fort Wayne is more than just an auto parts store; it's a valuable resource for the local automotive community. Its extensive inventory, coupled with an exceptionally friendly and knowledgeable staff, ensures that customers receive the right parts and the right advice. Whether you're a seasoned DIY enthusiast or a professional mechanic, this NAPA location is well-equipped to meet your automotive needs, offering quality products and a superior customer experience.

NAPA Auto Parts Macy's Auto Parts (North) Photos

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NAPA Auto Parts Macy's Auto Parts (North) Location

NAPA Auto Parts Macy's Auto Parts (North) Customer Reviews

The employees were exceptionally friendly and helpful. It was my 1st time in the store and it made me want to come back. I'd say give them a raise and a bonus.

May 31, 2023 · Daniel White

1/2 hour till close on a Friday an I had 3 people helping me. Very helpful got me what I needed and a little education. Awesome store.

Oct 27, 2023 · Brent Chester

1/2 hour till close on a Friday an I had 3 people helping me. Very helpful got me what I needed and a little education. Awesome store.

Oct 27, 2023 · Brent Chester

Stopped in after work to purchase some rachet straps I needed to pick something up. Store was clean and organized for the most part, some disorganization or missing straps in that area. Cashier was friendly and helpful. Prices were what you would expect.

Nov 30, 2021 · Alex Riggers

Stopped in after work to purchase some rachet straps I needed to pick something up. Store was clean and organized for the most part, some disorganization or missing straps in that area. Cashier was friendly and helpful. Prices were what you would expect.

Nov 30, 2021 · Alex Riggers

We always go here for parts! Scott is a great guy to work with! He makes everything so easy and always gets me quality parts! The other employees are super nice and helpful too!

Mar 10, 2021 · Mallory Jump

We always go here for parts! Scott is a great guy to work with! He makes everything so easy and always gets me quality parts! The other employees are super nice and helpful too!

Mar 10, 2021 · Mallory Jump

Great Napa store with very helpful staff. I was driving through Ft. Wayne and blew a heater hose. I passed by the other stores for some Napa know how. They had the molded heater hose in stock. I previously called the Chevy dealer and they did not have the molded hose in stock. So glad I stopped here! Great job Napa!

May 11, 2018 · Mike Thornton

Great Napa store with very helpful staff. I was driving through Ft. Wayne and blew a heater hose. I passed by the other stores for some Napa know how. They had the molded heater hose in stock. I previously called the Chevy dealer and they did not have the molded hose in stock. So glad I stopped here! Great job Napa!

May 11, 2018 · Mike Thornton