Gerber Collision & Glass

Located at 5514 S Pennsylvania Ave, Lansing, MI 48911, Gerber Collision & Glass is a leading auto body and glass repair center that provides comprehensive services to restore vehicles to their pre-accident condition. While the platform categorizes it under "Auto Repair Stations," it specializes specifically in collision repair, auto body work, and auto glass replacement, distinguishing itself from general mechanical repair shops.

The environment at Gerber Collision & Glass in Lansing is designed to be professional, clean, and accommodating for customers navigating the aftermath of an accident. The facility is equipped with modern repair bays and advanced technology necessary for intricate bodywork, frame straightening, and paint matching. The customer-facing areas are typically well-maintained, aiming to provide a comfortable experience for clients during the estimation and pick-up processes. As part of a larger national network, the Lansing location upholds the brand's standards for a structured and efficient workflow, ensuring a consistent level of service quality.

Gerber Collision & Glass offers a broad spectrum of services specifically focused on post-collision restoration and auto glass solutions. Their primary services include:

• Collision Repair: This is their core offering, encompassing comprehensive repairs to vehicles damaged in accidents. This includes repairing structural components, panels, and ensuring the vehicle's safety features (like airbags and crumple zones) are restored to factory specifications.
• Auto Body Repair: General bodywork, including the repair of dents, scratches, and other cosmetic damage. This covers everything from minor dings to significant panel replacement.
• Dent / Scratch Repair / Removal: Specialized techniques for addressing surface imperfections. This can include traditional dent repair and paintless dent repair (PDR), which is suitable for minor dents where the paint surface is not compromised.
• Frame Straightening: Crucial for vehicles that have sustained significant impact, ensuring the vehicle's frame is precisely realigned to maintain structural integrity and driving dynamics.
• Auto Paint Repair: Utilizing advanced computerized color-matching systems to seamlessly blend new paint with the vehicle's original finish, making repairs virtually undetectable. This service also includes complete repainting where necessary.
• Bumper Repair: Addressing damage to both front and rear bumpers, which are often the first points of contact in a collision.
• Windshield Replacement and Repair: A dedicated service for all types of auto glass, from small chip repairs to full windshield replacements. They use high-quality auto glass and sealants, backed by a lifetime guarantee. This also includes the installation of side and rear windows.
• Tonneau Cover and Truck Bed Toolbox Installation: This specific Lansing location is also noted as an installer for Stowe Cargo tonneau covers and integrated truck bed toolbox systems, offering a unique value-added service for truck owners.
• Free Written Repair Estimates: Providing transparent and detailed estimates before any work begins, allowing customers to understand the scope and cost of repairs.

Several features make Gerber Collision & Glass a prominent choice for auto body and glass repair. A standout feature is their National Lifetime Guarantee on all repair work, valid for as long as you own your vehicle. This commitment to quality provides significant peace of mind for customers, demonstrating confidence in their craftsmanship. Their technicians are often I-CAR Gold Class Professionals® certified, representing the highest level of training in the collision repair industry. This ensures that repairs are performed to exacting standards using the latest techniques and equipment. Customers consistently praise their excellent communication, with staff providing regular updates from the initial inspection through vehicle pick-up. This proactive communication helps manage customer expectations and reduces stress during the repair process. Reviews also highlight the professionalism of the staff and the high quality of the repair work, with vehicles often feeling "better than before" after service. The efficiency of their operations is also noted, with work being completed promptly, often within expected timelines, and vehicles returned clean and in perfect working order. The ability to repair all makes and models, coupled with free written estimates and options for online quotes and financing, further enhances their customer-centric approach.

For promotional information, Gerber Collision & Glass frequently offers various benefits designed to enhance the customer experience. While specific seasonal or limited-time discounts may vary, ongoing promotions and features include:

• 6 Months Interest-Free Financing: This option helps customers manage the cost of unexpected repairs, making it more financially accessible.
• Online Appointment Scheduling: Conveniently allowing customers to book appointments at their leisure.
• Online Auto Glass Quotes & Repair Estimating: Streamlining the process for getting initial quotes and estimates without an immediate in-person visit.
• Direct Insurance Coordination: Gerber works directly with most insurance companies, simplifying the claims process for customers and reducing administrative burdens. They are often a preferred repair shop for many major insurance providers, which can expedite claims and provide additional guarantees.
• Customer Satisfaction Focus: The entire Gerber organization is driven by a goal to "WOW Every Customer and Be the Best," indicating a strong internal culture of customer service.

The Lansing location at 5514 S Pennsylvania Ave can be reached at (517) 887-1422 or +1 517-887-1422. Their typical operating hours are Monday through Friday, from 8:00 AM to 5:00 PM, providing consistent availability for consultations and repairs. For local users in Lansing and the surrounding areas, Gerber Collision & Glass offers a reliable and professional solution for all collision and glass repair needs, backed by a strong reputation for quality and customer service.