Galaxy Ford Parts

(1 reviews)

Auto Repair StationsTennesseeDeKalb CountySmithvilleWest Broad Street

DeKalb County . Tennessee

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Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Galaxy Ford Parts Introduce

Located at 710 W Broad St, Smithville, TN 37166, USA, Galaxy Ford Parts serves as a local destination for those in need of Ford auto parts and related services. Operating within the platform category of "Auto Repair Stations," this establishment aims to cater to the automotive needs of the Smithville community, specifically focusing on Ford vehicles.

For those looking to contact them, Galaxy Ford Parts can be reached via phone at (615) 597-2300 or on their mobile line at +1 615-597-2300. As an auto repair station, their primary offerings include both the sale of genuine Ford auto parts and the provision of various automotive services. This dual approach means customers can not only acquire specific components for their Ford vehicles but also have them professionally installed or serviced on-site.

When considering the environment of an auto parts store and repair station like Galaxy Ford Parts, one would typically expect a functional and organized space. This generally includes a dedicated retail area where parts are displayed and sold, and a service bay or workshop area where repairs and installations are carried out. The retail section would likely feature a range of common Ford parts, from filters and brake pads to more specialized components, all organized for easy access and identification. The service area would be equipped with the necessary tools and diagnostic equipment required to work on modern Ford vehicles, ensuring that technicians can perform a variety of tasks efficiently.

The services offered by an establishment categorized as an "Auto Repair Station" like Galaxy Ford Parts typically encompass a broad spectrum of vehicle maintenance and repair tasks. For Ford owners, this would include routine services such as oil changes, tire rotations, and multi-point inspections. Beyond basic maintenance, they would also handle more complex repairs, such as brake system overhauls, engine diagnostics and repairs, transmission services, and electrical system troubleshooting. As a Ford-focused facility, they would ideally have technicians who are trained and experienced in working specifically with Ford models, possessing a deep understanding of the manufacturer's specifications and repair procedures. This specialization aims to provide a higher level of expertise and precision for Ford vehicle owners.

A key feature of Galaxy Ford Parts, by virtue of its name, is its specialization in Ford parts. This implies that customers can expect to find genuine Ford parts, which are designed and manufactured to the exact specifications of Ford vehicles. Using genuine parts can be a significant advantage for vehicle owners as they are often backed by a manufacturer's warranty and are engineered to ensure optimal performance and longevity for the vehicle. This focus on authentic parts sets it apart from generic auto parts stores that might offer a wider range of aftermarket components. The convenience of being able to purchase parts and have them installed at the same location is another notable feature, streamlining the repair process for customers.

Regarding promotional information, while specific current promotions for Galaxy Ford Parts are not available, auto repair stations often engage in various marketing strategies to attract and retain customers. Common promotions might include discounts on specific services like seasonal maintenance packages (e.g., pre-summer AC checks or winter tire changeovers), rebates on parts purchases, or bundled deals for routine services. Loyalty programs are also popular, where repeat customers earn points or discounts on future services. Additionally, many auto repair stations offer free diagnostic checks for certain issues or complimentary inspections with a service, aiming to bring customers in and assess their needs. Given the focus on Ford, special promotions tied to new Ford models or specific Ford-recommended maintenance schedules could also be a possibility.

It is important to provide an objective introduction based on available information, including customer feedback. One review indicates a negative experience regarding AC repair, where the customer paid for a service but reported no resolution to the issue, leading to dissatisfaction with the $138 charge. This customer also mentioned encountering multiple issues even under previous ownership, suggesting a history of service concerns. The review also includes a comment about Ford's diversity, equity, and inclusion initiatives and participation in an LGBTQ advocacy group, which is presented as a point of contention for this specific reviewer. While this latter comment is not directly related to the automotive services provided, it reflects a customer's broader perception and sentiments towards the brand. These insights from customer reviews are valuable for potential customers to consider when evaluating Galaxy Ford Parts as an auto repair station and parts provider.

In summary, Galaxy Ford Parts aims to be a comprehensive solution for Ford owners in Smithville, TN, offering genuine parts and specialized automotive services. Their location and contact information are readily available, and their classification as an "Auto Repair Station" indicates their core business of vehicle maintenance and repair. While the emphasis is on Ford-specific products and services, customer experiences, as seen in available reviews, provide additional context for prospective patrons to consider when making their choice for automotive needs.

Galaxy Ford Parts Location

Galaxy Ford Parts Customer Reviews

I paid Galaxy Ford in Smithville to fix the AC, but they claimed there was nothing wrong with it however they still charged me $138. Now, I'm sweating my butt off on these summer days. Terrible. I've encountered numerous issues here, even when it was under different ownership. It's absolutely ridiculous. Oh, and then there’s this crap… “Ford is pushing diversity, equity, and inclusion initiatives, and participating in LGBTQ advocacy group”.

Aug 28, 2024 · Mike Tufts