Free Service Tire & Auto Centers

Free Service Tire & Auto Centers ico

(594 reviews)

Auto Repair StationsTennesseeSullivan CountyKingsportEast Stone Drive

Sullivan County . Tennessee

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  • Intro
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  • Reviews
  • +1 423-251-1110
  • locations.freeservicetire.com
  • 2741 E Stone Dr, Kingsport, TN 37660, USA

Operating Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed

Free Service Tire & Auto Centers Introduce

Free Service Tire & Auto Centers stands as a prominent and comprehensive "Auto Repair Station" that also functions as a leading retailer of automotive goods, primarily tires. With a rich history dating back to 1919, this establishment has evolved from a simple tire sales and service provider into a full-fledged automotive care center. For local users, Free Service Tire & Auto Centers represents a trusted, one-stop shop for everything from purchasing new tires to handling complex mechanical repairs, emphasizing both product availability and skilled service.

Environment

The environment at Free Service Tire & Auto Centers is designed to be welcoming, efficient, and professional. Upon entering, customers typically encounter a clean and organized showroom displaying a wide array of tire brands and models, along with various automotive accessories. The waiting areas are generally comfortable, often equipped with amenities like Wi-Fi, television, and sometimes even complimentary beverages, aimed at making the customer's wait as pleasant as possible. The service bays are well-maintained, equipped with modern diagnostic tools and repair equipment, reflecting a commitment to current automotive technology. The staff, from the front desk associates to the certified technicians, are frequently praised in customer reviews for their friendliness, knowledge, and transparent communication. This creates an atmosphere where customers feel informed about their vehicle's needs and confident in the work being performed.

Services and Goods for Sale

Free Service Tire & Auto Centers offers an extensive range of services and a vast selection of goods for sale, making them a truly comprehensive automotive solutions provider. Their offerings cater to routine maintenance, emergency repairs, and significant upgrades:

Goods for Sale:
  • Tires: This is a cornerstone of their business. They stock a massive inventory of tires from virtually all major brands, including Goodyear, Michelin, Bridgestone, Firestone, Continental, Pirelli, Yokohama, General Tire, and many more. They provide tires for passenger cars, light trucks, SUVs, commercial vehicles, and even some specialized applications. Their tire experts assist customers in selecting the best tires based on vehicle type, driving habits, and budget.
  • Wheels: A selection of aftermarket wheels to enhance vehicle aesthetics and performance.
  • Automotive Batteries: A range of reliable automotive batteries for various makes and models.
  • Automotive Accessories: Basic accessories like wiper blades, certain fluids, and car care products may also be available.
Services:
  • Tire Services: This includes tire mounting, balancing, rotation, flat repair, and tire pressure monitoring system (TPMS) services. They are experts in ensuring proper tire health and longevity.
  • Oil Changes: Conventional, synthetic blend, and full synthetic oil change services, often including filter replacement and a multi-point inspection.
  • Brake Services: Comprehensive brake inspections, pad and rotor replacement, brake fluid flushes, and repair of calipers, master cylinders, and ABS systems.
  • Wheel Alignment: Precision wheel alignments to ensure proper handling, maximize tire life, and improve fuel efficiency.
  • Steering & Suspension Repair: Diagnosis and repair of shocks, struts, ball joints, tie rods, and other steering and suspension components for a smooth and safe ride.
  • Engine Diagnostics & Repair: Utilizing advanced diagnostic equipment to pinpoint the cause of check engine lights, performance issues, and other engine-related problems, followed by expert repair.
  • Battery & Electrical System Checks: Testing batteries, alternators, starters, and other electrical components to ensure reliable starting and operation.
  • Heating & Air Conditioning (HVAC) Service: Diagnosis and repair of automotive climate control systems.
  • Fluid Flushes: Services for transmission fluid, coolant, power steering fluid, and differential fluid.
  • Preventative Maintenance: A wide array of services designed to keep vehicles in optimal condition and prevent costly breakdowns, such as belt and hose inspection/replacement, filter replacements, and tune-ups.
  • Commercial & Fleet Services: Many locations also cater to commercial fleets, offering specialized services and pricing for businesses.

This extensive service menu positions Free Service Tire & Auto Centers as a true full-service automotive care provider, capable of addressing most common and many complex vehicle needs.

Features

Several distinguishing features contribute to Free Service Tire & Auto Centers' reputation and popularity among local users:

  • Vast Tire Selection: Their extensive inventory of major tire brands is a significant draw, offering customers unparalleled choice and ensuring they find the right tires for their specific needs and budget.
  • Certified Technicians: Many of their technicians are ASE (Automotive Service Excellence) certified, ensuring a high level of expertise and professionalism in diagnostics and repairs.
  • Customer-Centric Approach: Reviews consistently highlight the friendly, honest, and transparent nature of the staff. Customers appreciate the clear explanations of services needed, fair pricing, and absence of high-pressure sales tactics.
  • State-of-the-Art Equipment: Investment in modern diagnostic tools and repair equipment allows them to accurately service a wide range of vehicles, including newer models with complex electronic systems.
  • Convenient Locations: With multiple centers spread across their service areas, they offer accessibility and convenience for a broad customer base.
  • Road Hazard Protection & Warranties: Often, tire purchases come with road hazard protection, and services are backed by warranties, providing customers with added peace of mind.
  • Online Scheduling & Information: Their website typically offers features like online appointment scheduling, tire finding tools, and detailed information about their services, enhancing convenience for customers.
  • Focus on Long-Term Relationships: The company's century-long history and consistent positive feedback suggest a business model built on fostering long-term relationships with customers through reliable service.
Promotional Information

Free Service Tire & Auto Centers actively engages in various promotional activities to attract and retain customers. While specific deals can vary by location and time, common promotional elements include:

  • Tire Sales & Rebates: Frequent promotions on specific tire brands, often including manufacturer rebates or store discounts on sets of four tires.
  • Service Coupons & Specials: Regular advertisements for discounts on popular services such as oil changes, wheel alignments, brake inspections, and battery checks. These are often available on their website or through local flyers.
  • Financing Options: Partnerships with financing providers to offer special financing on larger purchases, such as a full set of tires or extensive repairs.
  • Free Services (e.g., Tire Rotation, Flat Repair): The "Free Service" in their name often alludes to complimentary services that may come with tire purchases, such as free tire rotations for the life of the tire or free flat repairs, though it's important for customers to confirm specific terms.
  • Package Deals: Offering bundled services at a discounted rate, such as an oil change combined with a tire rotation and multi-point inspection.
  • Online Exclusive Offers: Promoting special deals available only to customers who book appointments or make purchases through their website.
  • Customer Loyalty Programs: While not always explicitly detailed, many auto service centers offer loyalty programs or incentives for repeat business.
  • Community Involvement: Active participation in local community events, sponsorships, and charitable initiatives, which builds brand reputation and goodwill.

In essence, Free Service Tire & Auto Centers operates as a robust and customer-oriented "Auto Repair Station" that excels in providing both essential automotive parts, particularly tires, and comprehensive vehicle repair and maintenance services. Their combination of a vast product inventory, skilled technicians, a commitment to customer satisfaction, and strategically located centers makes them a highly reliable and convenient choice for local users seeking professional and trustworthy automotive care.

Free Service Tire & Auto Centers Photos

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Free Service Tire & Auto Centers Location

Free Service Tire & Auto Centers Customer Reviews

The staff is amazing and professional. I came back here due to a previous first visit positive experience with honest efficient service so I'll definitely bring my vehicle back for continued maintenance etc for any work within their realm of services. Thank you all

May 15, 2025 · Angie

Staff was wonderful. They called asking if I wanted to come in later in the day so I would not have to wait long and as soon as I got there they diagnosed by problem immediately. Great customer service!

May 21, 2025 · H Cornett

The staff at Free Service are so friendly. They explained things to me in a way I understood and completed all the work that same day. I will go back there for all my car needs!

May 22, 2025 · natalie williams

We brought in my partner’s car after a parking brake mishap and we needed to get it looked at same day. Ronny got it looked at within a few hours and after determining that there was no serious issue, he refused to take payment or a tip and sent us on our way with our mind at ease. Thank you!

Mar 01, 2025 · Elijah Wells

Ronnie was great. He helped explain things to us plainly and was very helpful.

May 12, 2025 · Tonya Crawford