Fred's Auto Sales & Service, LLC

Fred's Auto Sales & Service, LLC, located at 1400 Airport Rd, Aliquippa, PA 15001, operates within the category of Auto Repair Stations, offering a combination of automotive repair services and, as indicated by its name, potentially vehicle sales. For local users in Aliquippa and the surrounding areas, understanding the various facets of this establishment is key when considering it for their automotive needs. The business can be reached via phone at (724) 375-3812 or mobile at +1 724-375-3812.

Regarding the environment of Fred's Auto Sales & Service, LLC, the available information suggests a functional setup typical of an auto repair facility. While specific details about a customer waiting area or the aesthetic presentation of the premises are not extensively detailed, the core of any auto repair station is its service bays and diagnostic areas. These spaces are typically equipped to handle various vehicle types and repair tasks. The operational environment should ideally prioritize safety, cleanliness, and organization to facilitate efficient and effective work by the mechanics. However, customer reviews provide a different perspective on the internal environment and operational standards, indicating that the facility, at times, might not maintain the level of order or cleanliness expected, with mentions of "footprints on her seats" and "nuts and bolts left everywhere" after service.

As an Auto Repair Station, Fred's Auto Sales & Service, LLC is expected to provide a range of general automotive maintenance and repair services. Common offerings at such establishments include routine services like oil changes, tire rotations, brake inspections and repairs, and general vehicle diagnostics. Given the "Sales & Service" in its name, it’s also implied that the business might deal in the sale of used vehicles. However, the provided customer feedback primarily pertains to the repair and service aspect of the business. One customer review specifically mentions taking a vehicle in for a "broken tail-light" repair, while another indicates "auto body work after she was in an accident." These examples suggest that Fred's Auto Sales & Service, LLC undertakes both mechanical repairs and body work. Additionally, public records from the Pennsylvania Department of Transportation (PennDOT) list Fred's Auto Sales & Service, LLC as a recognized safety inspection station, indicating their capability to perform state-mandated vehicle inspections for passenger cars/light trucks and potentially other vehicle types. This highlights a fundamental service offered, crucial for vehicles operating within Pennsylvania.

The features of Fred's Auto Sales & Service, LLC, as perceived by customers, present a mixed picture. Ideally, features of a reputable auto repair station would include skilled technicians, timely service, clear communication, transparent pricing, and a commitment to quality workmanship. The provided customer reviews, however, raise concerns about several of these aspects. One review highlights issues with communication, stating the receptionist was "rude as could be," and that phone calls were "never answered." This suggests a potential lack of responsiveness and professionalism in customer interactions. Furthermore, the reviews consistently point to significant delays in service, with one repair taking "2 weeks" for a tail-light and another "OVER 6 months" for auto body work. This indicates that timeliness may be a considerable challenge. The quality of work is also brought into question, with issues such as the "same tail-light still had a crack and still didn't work" and "Over spray paint splattered all over her mirror and door." These details suggest that the quality control and the ultimate effectiveness of repairs may not consistently meet customer expectations. The claim of being billed for unsatisfactory work, as noted in one review, also reflects negatively on the business's customer service and billing practices. The mention of an "apprentice" handling a repair, with the mechanic needing to "fix it himself," could indicate varying levels of expertise or supervision in the shop. While every business strives for positive features, it's important to acknowledge that customer experiences, as shared in these reviews, provide insight into the operational realities and perceived shortcomings of Fred's Auto Sales & Service, LLC.

Concerning promotional information, no specific current promotions or marketing initiatives for Fred's Auto Sales & Service, LLC are available in the provided text or readily found through general public online searches. Auto repair stations often utilize various strategies to attract and retain customers, such as discounts on first-time visits, seasonal maintenance specials (e.g., winterization or summer readiness checks), multi-service package deals, or loyalty programs. However, without direct information from the business itself or other reliable sources, it is not possible to detail any specific promotional offers. Customers interested in services at Fred's Auto Sales & Service, LLC are encouraged to contact them directly via the provided phone numbers, (724) 375-3812 or +1 724-375-3812, to inquire about any current pricing, service guarantees, or potential discounts they may be offering. However, based on the provided customer feedback, potential clients should be aware of the reported challenges in communication and service delivery when considering this establishment.