Franklin Park Lincoln, Inc. Service

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  • +1 419-882-7171
  • www.franklinparklincoln.com
  • 5272 Monroe St, Toledo, OH 43623, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Franklin Park Lincoln, Inc. Service Introduce

Located at 5272 Monroe St, Toledo, OH 43623, USA, Franklin Park Lincoln, Inc. Service operates as an automotive repair station, offering a range of services for vehicle owners in the Toledo area. The facility can be reached via phone at (419) 882-7171 or mobile at +1 419-882-7171. As an establishment categorized under "Auto Repair Stations," Franklin Park Lincoln, Inc. Service aims to provide essential maintenance and repair solutions for various automotive needs.

When considering any auto repair station, it's important to understand the overall environment and the breadth of services offered. While specific details regarding the physical environment of Franklin Park Lincoln, Inc. Service, such as the waiting area amenities or workshop layout, are not readily available online, most modern auto repair centers strive to offer a clean and organized space for customers. This often includes a customer lounge, restrooms, and sometimes amenities like Wi-Fi or complimentary beverages. The workshop area is typically equipped with bays, lifts, and specialized tools necessary for diagnostics, repairs, and general vehicle maintenance.

As an "Auto Repair Station," Franklin Park Lincoln, Inc. Service would typically provide a comprehensive suite of automotive services. These generally encompass routine maintenance, such as oil changes, tire rotations, fluid checks, and filter replacements, which are crucial for extending vehicle lifespan and ensuring optimal performance. Beyond routine upkeep, such facilities commonly handle more complex repairs, including engine diagnostics and repair, transmission services, brake system overhauls, suspension work, and electrical system troubleshooting. For a Lincoln dealership service center, one would also anticipate specialized expertise in Lincoln vehicles, including access to genuine Lincoln parts and diagnostic tools tailored to the brand's specifications. Body shop services, for collision repair and aesthetic damage, are also frequently offered by full-service automotive centers.

Regarding features, a key aspect of a dealership service center like Franklin Park Lincoln, Inc. Service is its potential access to manufacturer-specific training and technical information. This can translate into a deeper understanding of Lincoln vehicles and their unique requirements. They may also utilize OEM (Original Equipment Manufacturer) parts, which are designed to fit and function precisely as the original components of the vehicle, potentially offering better longevity and performance compared to aftermarket parts. The presence of certified technicians, who have undergone specialized training and achieved certifications in automotive repair, is another common feature that instills confidence in customers seeking quality service. Furthermore, many auto repair stations offer digital inspection reports, where technicians can provide photos and videos of recommended repairs, allowing customers to make informed decisions.

Promotional information for auto repair stations often includes seasonal service specials, discounts on specific maintenance packages, or rebates on parts. These promotions are designed to attract new customers and reward loyal ones. For instance, an auto repair station might offer a discounted tire rotation and alignment package in the spring, or a winterization service special before the colder months. New customer incentives, such as a percentage off their first service, are also common. Furthermore, loyalty programs, where customers accrue points for services that can be redeemed for future discounts, are another way to encourage repeat business. It's advisable for prospective customers to check the official website or contact Franklin Park Lincoln, Inc. Service directly to inquire about any current promotions or special offers they may have.

However, it is also important to consider customer feedback to gain a comprehensive understanding of any service provider. Online reviews can offer insights into the experiences of previous customers. For Franklin Park Lincoln, Inc. Service, some customer reviews available online highlight areas of concern. One customer describes a negative experience with the body shop, specifically mentioning a manager, Valerie, for a perceived lack of professionalism and accountability regarding a repair. This review suggests issues with customer service and problem resolution, stating, "Body shop is not professional. Manager, Valerie, denies everything and once you ask about something done wrong she says you have to talk to your insurance claim adjuster. No accountability, she got paid already so good luck. Stay away!!"

Another review details a prolonged repair process for an engine replacement, spanning nearly 11 weeks, with the customer reporting a lack of communication and excuses. The customer also mentions a rude service manager, Mike, and expresses dissatisfaction with the quality of work, stating, "They have had my car for almost 11 weeks. When I call I get excused. Was waiting for a 2nd engine to be put in my car. Don't understand how it was my fault the oil leak back into the engine. Keep calling I knew before them who was paying for the next engine. So for 10 days my car just sat and nobody did nothing until I told them the financial company said they was paying for. Now I am still waiting and the service manager Mike told me they can put it together quickly and it won't be right. Don't waste time or money there. Service manager is rude! Will never use them again." These reviews collectively suggest potential challenges in areas such as communication, repair timelines, and customer service at Franklin Park Lincoln, Inc. Service.

When choosing an auto repair station, prospective customers often weigh factors such as convenience, reputation, pricing, and the specific services offered. While Franklin Park Lincoln, Inc. Service is positioned in a central location in Toledo and likely offers the full range of services expected from a dealership service center, including specialized Lincoln care, the aforementioned customer reviews provide a perspective on potential areas for improvement in customer experience and service delivery. It is always recommended that individuals requiring car repair or maintenance contact the facility directly to discuss their specific needs, inquire about service processes, and potentially clarify any concerns based on available public feedback.

Franklin Park Lincoln, Inc. Service Location

Franklin Park Lincoln, Inc. Service Customer Reviews

Body shop is not professional. Manager, Valerie, denies everything and once you ask about something done wrong she says you have to talk to your insurance claim adjuster. No accountability, she got paid already so good luck. Stay away!!

Mar 11, 2024 · Kenneth Feltner

They have had my car for almost 11 weeks. When I call I get excused. Was waiting for a 2nd engine to be put in my car. Don't understand how it was my fault the oil leak back into the engine. Keep calling I knew before them who was paying for the next engine. So for 10 days my car just sat and nobody did nothing until I told them the financial company said they was paying for. Now I am still waiting and the service manager Mike told me they can put it together quickly and it won't be right. Don't waste time or money there. Service manager is rude! Will never use them again.

Jun 28, 2023 · Nicole lizcano

Lacking attention to detail. Refused the car three times due to dirt in the paint, orange peel, additional scratches that were not originally there. Body shop manager made excuses for employees poor performance. Had to talk to the controller to finally get my car fixed correctly.

Dec 08, 2023 · Mike Stoll

Lacking attention to detail. Refused the car three times due to dirt in the paint, orange peel, additional scratches that were not originally there. Body shop manager made excuses for employees poor performance. Had to talk to the controller to finally get my car fixed correctly.

Dec 08, 2023 · Mike Stoll

I got a car the head gasket cracked I ask for help in trade on or help on getting it fixed I was told if I come up with a large money down they will trade my car but I still owe over $11,000 for a 2011 that I can't drive

Oct 29, 2022 · Diana Wood

I got a car the head gasket cracked I ask for help in trade on or help on getting it fixed I was told if I come up with a large money down they will trade my car but I still owe over $11,000 for a 2011 that I can't drive

Oct 29, 2022 · Diana Wood

Valerie in the collision department is the best! She's helped get us in for service quite a few times.

Apr 02, 2023 · Amanda Ruffin

Valerie in the collision department is the best! She's helped get us in for service quite a few times.

Apr 02, 2023 · Amanda Ruffin