Forthright Auto Repair

For vehicle owners in Albuquerque, New Mexico, seeking a reliable, honest, and comprehensive solution for their automotive needs, Forthright Auto Repair stands out as a top choice. Operating as a dedicated "Auto Repair Station," Forthright Auto Repair prides itself on offering a full spectrum of vehicle maintenance and repair services, alongside the provision of quality parts. Their approach is rooted in transparency and a commitment to customer satisfaction, aiming to be the local automotive partner that residents can truly trust.

Located at 3800 Hawkins St NE, Suite C, Albuquerque, NM 87109, Forthright Auto Repair cultivates a professional and welcoming environment. Customer reviews frequently highlight the cleanliness and well-kept nature of the facility. The atmosphere is designed to put customers at ease, which is particularly important when dealing with the often-stressful experience of car repairs. The staff, including service advisors, are consistently praised for being pleasant, understanding, and highly communicative. They take the time to listen to customer needs, explain diagnoses, and respond accordingly, ensuring that clients are informed and comfortable throughout the repair process.

Forthright Auto Repair emphasizes transparent communication. While they are a busy establishment, they make an effort to accommodate walk-ins and prioritize efficient service. The feedback often points to a proactive and helpful team that goes out of its way to assist customers, especially those traveling through the area in need of urgent repairs. This dedication to customer service fosters a sense of trust and reliability, making Forthright Auto Repair a go-to for many in the community.

Forthright Auto Repair distinguishes itself with its ability to service all makes and models—including American, European, and Import vehicles—providing what they refer to as "dealership-quality services with added value." Their state-of-the-art facility is equipped to handle a vast range of automotive issues, ensuring that almost no task is beyond their capability. Their comprehensive list of services includes:

• General Automotive Repair: Addressing a wide array of mechanical issues to keep vehicles running smoothly.
• Engine Diagnostics & Repair: Utilizing advanced technology to accurately diagnose and efficiently repair engine problems, including complex check engine light issues and complete engine replacements.
• Preventative Car Maintenance: Emphasizing routine check-ups and crucial preventive measures like timing belt service, fluid services, and comprehensive inspections to extend vehicle life and prevent major breakdowns.
• Oil Change Services: Offering standard oil changes for most cars, using up to 5 quarts of regular oil, and catering to vehicles requiring synthetic oil as well.
• Tire Services: Providing high-quality tire services, including repair, replacement, rotation, and ensuring proper tire wear and safety.
• Air Conditioning and Heater Service: Diagnosing and repairing issues with vehicle climate control systems to ensure comfort in all seasons.
• Cooling System and Radiator Repair: Addressing overheating issues and maintaining the efficiency of the vehicle's cooling system.
• Transmission Services: Handling various transmission needs, from fluid flushes to complete transmission replacement.
• Brake Services: Offering thorough brake inspections, pad and rotor replacements, and addressing disc or drum brake issues to ensure optimal stopping power.

Their approach to preventative care is a cornerstone of their service philosophy, aiming to identify and resolve potential problems before they escalate into costly and inconvenient repairs.

Several features make Forthright Auto Repair a standout "Auto Repair Station" in Albuquerque, instilling confidence in their services:

• ASE Certified Technicians: All technicians at Forthright Auto Repair are highly trained and ASE (Automotive Service Excellence) certified. This certification signifies a commitment to professional excellence and expertise in various areas of automotive repair, ensuring that work is performed to industry-leading standards.
• TechNet Professional Automotive Service Center: Forthright Auto Repair is a TechNet Professional Automotive Service Center. This affiliation means they are part of an elite network of locally-owned shops that adhere to high standards of service, using quality parts, the latest equipment, and cutting-edge diagnostic technology.
• Nationwide Warranty: A significant benefit for customers is the 2 Years / 24,000 Miles TechNet Nationwide Warranty on qualified services. This warranty offers extensive peace of mind, as repairs are covered at thousands of locations across North America. This demonstrates their confidence in the quality of their work and parts.
• Quality Parts Usage: They are committed to using only the highest quality parts and products, including both OEM (Original Equipment Manufacturer) and reputable aftermarket components, ensuring durability and optimal performance for your vehicle.
• State-of-the-Art Facility & Equipment: Forthright Auto Repair consistently invests in modern tools and technology, allowing them to accurately diagnose and efficiently repair even the most complex issues on contemporary vehicles.
• Commitment to Trust and Transparency: The company emphasizes honesty and transparency. They will only perform work with customer approval and provide clear explanations of what needs to be done.

Forthright Auto Repair actively offers various promotions and discounts to provide value to their customers:

• Repair Discounts: They frequently offer tiered discounts on repairs, such as $15 off repairs totaling $100 or more in labor expenses, $25 off repairs totaling $200 or more, and $50 off repairs totaling $500 or more in labor expenses.
• Oil Change Specials: Customers can often find special pricing for oil changes, such as a $19.95 oil change plus parts for up to 5 quarts of regular oil, valid for most cars (excluding synthetic oil).
• Free Inspections and Checks: Forthright Auto Repair provides complimentary services like Free Brake Inspection (checking pads, rotor surface, fluid, and components), Free Alignment Check, Free Tire Repair, Free Fluid Checks, and Free A/C Repair Checks. They also offer a Complimentary Check Engine Scan.
• Military and First Responder Discount: A dedicated discount of 12% off, up to $60, is offered to all military personnel and first responders, showing their appreciation for community service.
• Coupon Usage: To redeem these offers, customers are generally required to present the coupon in advance, and offers typically cannot be combined with other specials. Promotions often have an expiration date (e.g., May 30, 2025).

Forthright Auto Repair's dedication to quality, customer service, and value makes it a highly recommended "Auto Repair Station" in the Albuquerque area, serving as a reliable partner for vehicle owners looking for trustworthy and comprehensive automotive care.