Crash Champions Collision Repair Eagle Ranch

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  • +1 505-897-1949
  • crashchampions.com
  • 9111 Eagle Ranch Rd NW, Albuquerque, NM 87120, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 AM
Sunday Closed

Crash Champions Collision Repair Eagle Ranch Introduce

For residents of Albuquerque, New Mexico, particularly in the vicinity of Eagle Ranch, navigating the aftermath of a vehicle collision can be a daunting experience. That's where Crash Champions Collision Repair Eagle Ranch steps in as a dedicated "Auto Repair Station" specializing in bringing damaged vehicles back to their pre-accident condition. More than just a body shop, Crash Champions focuses on restoring not only your vehicle but also your peace of mind, operating on a core principle that "The Difference is Trust."

Environment and Customer Experience

Located at 9111 Eagle Ranch Rd NW, Albuquerque, NM 87120, Crash Champions Collision Repair Eagle Ranch aims to provide a professional and reassuring environment for customers. While the nature of collision repair inherently involves significant vehicle damage, the facility itself is designed to be clean, organized, and welcoming. The waiting areas are typically comfortable, and the overall atmosphere is one of efficiency and empathy. The emphasis is on clear communication from the moment a customer walks in or calls. Service advisors are trained to be approachable and to explain the repair process in an understandable manner, ensuring customers are informed every step of the way.

Crash Champions centers pride themselves on their commitment to a customer-first approach. This includes providing regular updates on the repair progress, which can help alleviate the stress often associated with collision work. While some customer feedback mentions communication challenges or wait times, the company strives to address these, highlighting their dedication to continuous improvement and ensuring a positive overall experience for those dealing with the inconvenience of a damaged vehicle.

Comprehensive Collision Repair Services

As a leading collision repair specialist, Crash Champions Collision Repair Eagle Ranch offers a comprehensive suite of services, going beyond simple fixes to ensure the structural integrity, safety, and aesthetic appeal of your vehicle are fully restored. Their offerings include, but are not limited to:

  • Full Collision Repair: This covers all aspects of damage resulting from an accident, from minor fender benders to extensive structural damage. They utilize advanced repair techniques and equipment to restore vehicles to manufacturer specifications.
  • Dent Repair & Removal: Expert repair of dents, dings, and creases, including Paintless Dent Repair (PDR) for suitable damage, which helps preserve the original paint finish.
  • Auto Painting & Color Matching: Utilizing state-of-the-art paint booths and computerized color-matching technology to ensure a seamless blend with your vehicle's existing paintwork, restoring its original factory finish.
  • Frame Straightening: Precision frame repair using advanced measuring systems to correct any frame damage and ensure the vehicle's structural integrity is restored for optimal safety and performance.
  • Auto Glass Repair & Replacement: Repair or replacement of damaged windshields, side windows, and rear glass.
  • Bumper Repair: Comprehensive repair or replacement of damaged bumpers, addressing cracks, scuffs, and other imperfections.
  • Fender Repair: Restoring damaged fenders to their original shape and finish.
  • Hail Damage Repair: Specialized techniques to address widespread damage caused by hail.
  • Aluminum Repair: Equipped and certified to handle the specific repair requirements of vehicles with aluminum body panels.
  • Lifetime Guarantee: All repair work performed at Crash Champions is backed by a written lifetime guarantee, providing customers with long-term confidence in the quality of the repair.

Their expertise extends to handling various vehicle types, including cars, trucks, and SUVs, and they are committed to repairing vehicles to the highest industry standards.

Key Features and Certifications

Crash Champions Collision Repair Eagle Ranch stands out due to several key features and important industry certifications, which underscore their commitment to quality and safety:

  • I-CAR Gold Class Certification: This is one of the highest training designations in the collision repair industry. All Crash Champions collision repair centers receive annual certifications at the highest levels from I-CAR, the industry's leading independent safety and training organization. This means their technicians are continuously trained on the latest vehicle technologies and repair methods, ensuring safe and accurate repairs.
  • OEM Certifications: The Eagle Ranch location is certified by multiple original equipment manufacturers (OEMs). These certifications signify that the shop has met stringent requirements set by specific car manufacturers for equipment, training, and repair procedures. While specific OEM certifications for the Eagle Ranch location aren't extensively detailed online, Crash Champions as a network often holds certifications for brands like Ford, Nissan, Hyundai, Kia, and others, ensuring repairs adhere to the manufacturer's precise standards. This is crucial for maintaining vehicle warranties and ensuring safety systems function as intended after a collision.
  • Insurance Company Relationships: Crash Champions works closely with all major insurance carriers, acting as a preferred repair facility for many. They assist customers in navigating the insurance claims process, providing free estimates and direct communication with insurers to streamline the repair journey. This takes much of the administrative burden off the vehicle owner.
  • Commitment to Trust: The company's slogan, "We Believe the Difference is Trust," permeates their operational philosophy. This means striving for transparency, honesty, and consistent quality in all their dealings with customers.
  • Advanced Repair Process: Once a vehicle arrives, it undergoes a comprehensive six-step repair process, which includes a thorough inspection to identify any underlying damage that might not be immediately visible. This methodical approach ensures a complete and accurate repair.
Promotional Information

While specific, publicly advertised promotional offers for the Eagle Ranch location may vary, Crash Champions generally emphasizes value and peace of mind through their core offerings:

  • Free Estimates: They provide free, no-obligation estimates for collision repair, allowing customers to understand the scope and cost of repairs before committing.
  • Lifetime Guarantee: The aforementioned lifetime guarantee on all repairs is a significant promotional aspect, providing long-term assurance to customers that the work will last.
  • Insurance Claim Assistance: Their expertise in working with insurance companies helps customers maximize their benefits and simplify a complex process, which can be seen as a form of value-added service.

For those in the Albuquerque area in need of post-collision assistance, Crash Champions Collision Repair Eagle Ranch aims to be a reliable and professional choice. Their focus on certified technicians, advanced repair techniques, transparent communication, and a strong guarantee positions them as a trustworthy partner in restoring vehicles after an accident.

Crash Champions Collision Repair Eagle Ranch Photos

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Crash Champions Collision Repair Eagle Ranch Location

Crash Champions Collision Repair Eagle Ranch Customer Reviews

Where can I start. I took my 2024 Toyota Tundra 1794 Limited edition for Body Work/ Paint, and to replace the rear deferential after my significant other side swiped a concrete pole picking up our kids from school. They initially kept the viechle for around 3 to 4 months.. fast forward to when the viechle was ready. It was pick up day upon the walk around there were some minor issues that needed to be addressed such as a chip in paint where the repair had been done and some minor scratches on the side mirror housing. They fixed those issues that same day...except using the wrong white paint color as the truck is pearl white but they used white.OTHER THEN THAT THE TRUCK LOOKED GOOD.Then when we took the truck that same day to put fuel and the fuel line housing wasn't even connected to the fuel door. So I had to take the viechle back for it to be fixed 10 minutes before they closed.. we thought everything was good until we took the truck to the dealership for our oil change. It turns out they forgot to put a nut and bolt on a sway bar so each time we would go over a bump we would hear a knocking sound coming from the rear. WE CALLED SINCE IT WAS A PREFERRED SHOP RECOMMENDED BY OUR INSURANCE TO GET IT FIXED and we never received the call back to fix the issue. Had to have the dealership repair it. If you are using this shop make sure you do a very good walk around and a small drive before accepting your viechle back. A preferred shop recommended by the insurance is guaranteed to repair any problems as long as you own the car. Kinda sad we didn't get a call back.

May 11, 2025 · Dominic Garcia

So I brought in my vehicle 11/19/24. originally, they said it was going to be ready on 11/22. they pushed it back again and said that it would be ready on 11/27, however, they still kept it over thanksgiving. after that they changed the date to 12/11/24, then to 12/9, then no update in the system for the couple of days. they returned my vehicle on 12/12 with missing parts. i was informed they will be arriving on Friday, 12/13 and that they will call to fix it. no call has been made on Friday. they called today Monday, 12/16 said that the missing part is there and that they can put it in. i brought it in around 1pm, and the way they did it was wrong. it looks like the clips are not in and that the part may fall off so i had it checked at a Ford dealership and they informed me that they are not doing their job correctly. looks like they are doing this on purpose. all clips are out and not tucked in as you can see in the photos. I bet they are all laughing right now because of power tripping because I am a girl and that I wouldn't check it or have any knowledge of it and thought that I wouldn't complain. But here you go.

Dec 16, 2024 · Kalenina Nathalia Javier

Fantastic shop, excellent staff, and top-notch repairs! I brought my Suburban in for warranty work from another Crash Champions location, and they were incredibly accommodating, especially since I was coming up from El Paso. Marcos was amazing—transparent, understanding, and a pleasure to work with!

Nov 20, 2024 · Jacob Musick

From start to finish I had great experience. I got updates every week on Tuesday (Thank you Noah!) Took a bout a month to get my vehicle back which is not a bad turn around time for a vehicle repair including paint. Thank you Eagle Ranch for getting my car back and looks like new. Shout out to the ladies in the front, they deserve some burritos! 😊

Feb 21, 2025 · Ayishia otoole

Firstly, Crash Champions undertook to repair the bodywork on my car when another similar company would not, claiming the car's age of 11 years was too old to repair. Crash Champions got it done. Secondly, the repairs appear flawless. I'm very happy I was able to get my car back. The Crash Champions company does good work.

May 02, 2025 · Terry Mulcahy