Ford Parts

Situated at 3519 Bristol Hwy Suite C, Johnson City, TN 37601, USA, Ford Parts operates as a specialized auto parts store, functioning as an integral part of the larger Johnson City Ford dealership. This establishment serves the local community by providing access to genuine Ford, Motorcraft, and Omnicraft parts, ensuring that Ford vehicle owners, as well as those with other makes, can acquire the precise components needed for maintenance, repair, or enhancement. They can be reached by phone at (423) 282-3000 or via mobile at +1 423-282-3000.

As a key entity within the Auto Repair Stations category, Ford Parts primarily focuses on the sale of automotive components rather than direct repair services. However, its close association with a Ford dealership's service department means it plays a crucial role in supporting repairs. By offering genuine OEM (Original Equipment Manufacturer) parts, this auto parts store ensures that vehicles, particularly Fords, can be restored to their original factory specifications, preserving their performance, safety, and longevity. This is a critical distinction from aftermarket parts, as genuine components are specifically designed, tested, and approved by Ford Motor Company for their vehicles.

The **environment** of a dedicated Ford Parts department, typically found within a full-service dealership like Johnson City Ford, is designed for efficient parts acquisition. The layout often includes a well-organized inventory area, a counter for customer inquiries and purchases, and access to knowledgeable staff. While not a typical "auto repair station" in terms of performing repairs on-site for walk-in customers, the parts department is an essential resource for the dealership's own service technicians, as well as for independent repair shops and individual car owners undertaking DIY projects. The atmosphere is generally focused on technical support and precise product identification, ensuring customers receive the correct parts for their specific vehicle models and years. The overall objective is to provide a seamless and professional experience for those seeking authentic Ford components.

The **services** provided by Ford Parts revolve around offering a comprehensive inventory of automotive components. This includes a vast selection of genuine Ford parts, which are direct replacements engineered to exact factory standards. Beyond Ford-specific parts, they also stock Motorcraft® parts, which are Ford-recommended components known for their quality and competitive pricing, suitable for Ford vehicles. Furthermore, with the introduction of the Omnicraft™ line, Ford Parts expands its offerings to include premium parts designed for non-Ford/Lincoln vehicles, providing Ford-backed quality for a broader range of automotive brands. This means whether you own a Ford or another major vehicle brand, you can likely find the necessary parts here. Their services extend to assisting customers in identifying the correct parts, often utilizing VIN (Vehicle Identification Number) lookups for accuracy. They also cater to specific needs, such as tires, batteries, brake components, filters, and various accessories, all designed to meet Ford's stringent quality standards.

A key **feature** of Ford Parts, especially when it's part of a dealership, is the assurance of authenticity and quality. By offering genuine OEM parts, customers are guaranteed components that are identical to those originally installed in their vehicles on the assembly line. This ensures optimal fit, function, and durability, which can significantly impact vehicle performance and safety. Another notable feature is the expertise of the parts staff. These individuals are typically well-versed in Ford vehicle specifications and can provide accurate advice and guidance, helping customers avoid purchasing incorrect parts. While the provided customer review specifically praises the sales experience ("Doug and Blaze... made sure we had left with a vehicle and made sure before we left that we knew every feature on our brand new Ford Explorer. It was a great experience"), this level of professionalism and dedication to ensuring customer understanding is often indicative of the overall service culture within the dealership, including the parts department. This suggests that the same commitment to customer satisfaction and product knowledge extends to helping individuals find the right components for their Fords. The ability to easily look up parts by vehicle make, model, year, or VIN online, coupled with detailed descriptions and diagrams, further enhances the user experience.

Regarding **promotional information**, while specific current deals for the "Ford Parts" department aren't detailed, dealerships often run various promotions to encourage parts purchases. These can include discounts on specific parts categories (e.g., brakes, batteries), seasonal specials, or rebates on accessories. Customers might also find bundled deals on maintenance items or special pricing for parts purchased in conjunction with service appointments. Many dealerships also highlight the benefit of using genuine Ford parts, emphasizing their warranty coverage and superior performance compared to aftermarket alternatives. The convenience of online ordering and in-store pickup is also a common promotional point, allowing customers to easily acquire parts without extensive in-person Browse. For local users in Johnson City, the assurance of getting authentic Ford parts, backed by the manufacturer and supported by a knowledgeable team, serves as a significant draw. It's recommended that customers inquire directly with the parts department about any ongoing specials or loyalty programs to maximize their value.