Batteries Plus

In Johnson City, TN, and the wider Tri-Cities area, Batteries Plus at 3018 Peoples St #103, Johnson City, TN 37604, USA, stands as a multifaceted resource for various power needs, mobile device repairs, and automotive accessories. While the specific query might categorize it as a "locksmith," it's essential to understand that Batteries Plus is primarily a retail and service store focused on batteries, light bulbs, and related services, including key fob replacement and programming, which often involve locksmith-like functions for vehicles. You can reach them at (423) 282-3007 or via mobile at +1 423-282-3007.

Operating within a broader retail and service model, Batteries Plus is positioned within the "Auto Repair Stations" platform category not because it performs comprehensive mechanical auto repairs, but due to its significant offerings related to vehicle power and access systems. This includes a vast selection of car batteries, often featuring brands like Duracell and X2POWER, alongside services such as battery testing and replacement. Crucially, they also specialize in key cutting and key fob replacement and programming for cars, trucks, boats, and ATVs. These key and key fob services are often performed with the same expertise and equipment typically associated with automotive locksmiths, making them a relevant point of interest for vehicle owners experiencing issues with their car keys or remote entry systems. Beyond automotive, their extensive inventory and services cater to a wide range of electronic devices, from cell phones to laptops and specialized equipment, making them a unique and valuable establishment in the local community.

The customer reviews highlight a positive and professional environment at Batteries Plus. The staff are consistently described as "great," "very helpful," and "professional." This indicates a strong commitment to customer service, where clients feel well-assisted and valued. The efficiency of their service is also a recurring theme, with one customer noting that their phone was "picked it up the same day" after repair, looking "like it was brand new out of a box." This emphasis on quick and effective service contributes significantly to a positive overall experience.

The store appears to be well-organized and capable of handling multiple service requests efficiently, reflecting a dedication to operational excellence. Customers express a sense of satisfaction and trust, as indicated by the reviewer who "keep giving them my business" for car batteries despite a perceived issue with warranty timing. This suggests that despite any concerns, the positive interactions with the staff and the overall service quality maintain customer loyalty. The general atmosphere is one of expertise and reliability, where customers can find solutions to their power and device-related issues with confidence.

Batteries Plus in Johnson City offers a diverse range of products and services, extending beyond just batteries. Their offerings are comprehensive and cater to both individual consumers and businesses:

• Battery Sales: This is their core business. They provide a vast selection of batteries for almost any application, including automotive (cars, trucks, motorcycles, ATVs, golf carts, marine), cell phones, laptops, power tools, watches, security systems, and more. They carry reputable brands such as Duracell and X2POWER.

• Automotive Battery Services: This includes free battery testing to determine if a battery needs replacement, and professional car battery installation. They are well-versed in the specifications for various vehicle makes and models.

• Key Fob Replacement and Programming: This is a critical service, especially relevant to the "locksmith" context. Batteries Plus offers fast and affordable key fob replacement and programming for a wide range of vehicles, including cars, trucks, boats, and ATVs. They can also cut standard keys.

• Cell Phone and Tablet Repair: A highly praised service, they offer professional repair for major brands like iPhone (including Apple Independent Repair Provider status, using genuine Apple parts for batteries and screens) and Samsung (as a Samsung Independent Service Provider). Services include:

  • Screen repair for cracked or shattered displays.

  • Battery replacement for worn-out or swollen batteries.

  • Fixes for broken charging ports, speakers, and buttons.

  • Water damage repair.

  • A 6-month national warranty on parts and labor for repairs.

• Laptop Battery Replacement: They can replace batteries in various laptop models.

• Lighting Solutions: Beyond batteries, they also offer a wide selection of light bulbs for residential, commercial, and automotive use, including energy-efficient LED options.

• Battery Recycling: They provide convenient recycling services for old batteries, promoting environmental responsibility.

• Rechargeable Battery Pack Rebuilding: For certain rechargeable battery packs (e.g., cordless drills, razors), they offer rebuilding services to extend their lifespan.

Batteries Plus in Johnson City stands out due to several key features:

• Broad Product Range: Their extensive inventory of batteries and light bulbs for virtually any application makes them a one-stop shop for power and lighting needs.

• Expert Mobile Device Repair: Their certified technicians, genuine parts, and status as Apple Independent Repair Provider and Samsung Independent Service Provider ensure high-quality, reliable phone and tablet repairs.

• Convenient Key Fob Services: The ability to replace and program key fobs quickly and affordably is a significant advantage, often saving customers time and money compared to dealerships.

• Professional and Helpful Staff: Consistent customer feedback praises the staff's professionalism, helpfulness, and courteous nature, creating a positive service experience.

• Efficiency and Quick Turnaround: Services like same-day phone repair and quick battery installations demonstrate their commitment to efficiency.

• Competitive Pricing and Warranty: While not explicitly stated for all products, the customer review regarding Duracell auto batteries suggests a competitive pricing structure and a clear understanding of warranty benefits. Their general warranty policy outlines terms for various products, including free replacement periods for automotive batteries, with clear guidelines on coverage.

• Community-Focused: They offer services like free battery testing and recycling, demonstrating a commitment to serving the community beyond just sales.

Batteries Plus largely promotes itself through its comprehensive product offerings, expert services, and positive customer experiences. Word-of-mouth recommendations, as seen in the provided reviews, play a significant role in their standing. The ability to handle diverse needs, from a simple watch battery to a complex phone screen repair or a car key fob replacement, positions them as a valuable resource in Johnson City.

For local users, the convenience of finding various power solutions, mobile device repair, and automotive key services under one roof is a major draw. The consistent positive feedback about the staff's professionalism and the speed of service reinforces their reputation as a reliable and trustworthy business. Their strategic location near East Tennessee State University and major thoroughfares also contributes to their accessibility. By offering essential services that simplify everyday challenges, such as a dead car battery or a cracked phone screen, Batteries Plus has established itself as an indispensable part of the Johnson City community's retail and service landscape, making them a preferred destination for anyone needing power solutions, mobile device fixes, or vehicle key services.