Fix Auto La Mesa

Fix Auto La Mesa ico

(532 reviews)

Auto Repair StationsCaliforniaSan Diego CountyLa MesaEl Cajon Boulevard

San Diego County . California

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Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Fix Auto La Mesa Introduce

Fix Auto La Mesa stands as a premier "Auto Repair Station" with a specialized focus on collision repair and auto body work. As part of a vast international network of collision repair facilities, Fix Auto La Mesa combines the personalized touch of a locally owned and operated business with the robust support, rigorous standards, and advanced techniques of a global brand. This dedication to excellence makes them a trusted destination for vehicle owners in La Mesa and the surrounding areas who require expert care after an accident.

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Environment: A State-of-the-Art Collision Repair Facility

The environment at Fix Auto La Mesa is meticulously designed to facilitate high-quality collision repair and auto body work. It's a professional and organized space that reflects their commitment to precision and efficiency. You can expect:

  • Clean and Organized Bays: The workshop features dedicated bays equipped with the latest technology for diagnostics, frame straightening, painting, and reassembly. The emphasis on cleanliness and organization is crucial for preventing contamination in paintwork and ensuring a systematic repair process.
  • Advanced Equipment: Fix Auto La Mesa invests in state-of-the-art equipment, including advanced frame measuring systems, computerized paint matching technology, and modern welding equipment, to ensure repairs meet manufacturer specifications and restore vehicles to their pre-accident condition.
  • Comfortable Customer Areas: A welcoming reception area and potentially a comfortable waiting space where customers can discuss their repair needs, receive updates on their vehicle's status, and handle administrative tasks related to insurance claims.
  • Environmental Responsibility: As part of the Fix Auto network, the La Mesa location likely adheres to an environmental mission, incorporating practices such as waste recovery, recycling of raw materials (metals, glass, plastics), the use of environmental paint (low VOC emissions), and proper handling of hazardous waste. This commitment extends to a "paperless objective" through advanced computer systems.

The overall environment is structured to promote efficiency, safety, and a high standard of workmanship, providing customers with confidence in the repair process.

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Services: Comprehensive Collision and Auto Body Solutions

Fix Auto La Mesa specializes in a full spectrum of collision repair and auto body services. As an "Auto Repair Station" focused on post-accident restoration, their offerings ensure vehicles are returned to their pre-collision state, both structurally and aesthetically:

  • Accident Repair / Collision Repair: This is their primary service, covering all types of accident damage, from minor fender benders to major structural repairs. They handle everything needed to restore a vehicle after a collision.
  • Dent Repair: Both conventional dent repair (requiring painting) and often Paintless Dent Repair (PDR) for smaller, non-creased dents that haven't damaged the paint.
  • Fender and Bumper Replacement/Repair: Expert repair or replacement of damaged fenders and bumpers, ensuring proper fit and finish.
  • Car Painting Services: Professional paint matching and application services to seamlessly blend repaired areas with the original paintwork, or full vehicle repaints if necessary. They utilize advanced paint systems for a factory-quality finish.
  • Windshield and Glass Repair/Replacement: Addressing chips, cracks, or shattered auto glass, ensuring clear visibility and structural integrity.
  • Frame Straightening: Utilizing advanced frame measuring systems to restore the vehicle's frame to its factory specifications, critical for safety and proper handling.
  • Cosmetic Repairs: Beyond collision, they also handle minor cosmetic damages like scratches, scuffs, and paint touch-ups to keep vehicles looking their best.
  • Insurance Claims Assistance: A significant service, as they work directly with all insurance companies to streamline the claims process, handle paperwork, and ensure timely approval for repairs. This simplifies the experience for the vehicle owner.
  • Additional Services: While not a mechanical repair shop in the traditional sense, they may offer certain related services, such as wheel alignment checks after major collision repairs affecting suspension.
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Features: Certified Excellence, Lifetime Warranty, and Customer Focus

Fix Auto La Mesa distinguishes itself through several key features that underscore its commitment to quality, trust, and customer satisfaction:

  • I-CAR Gold Class Certified Technicians: Fix Auto locations typically employ technicians who are I-CAR Gold Class certified. This signifies the highest level of training in the collision repair industry, ensuring that repairs are performed to the latest industry standards and vehicle manufacturer specifications.
  • VeriFacts Verified: Being VeriFacts verified means their repair processes and quality are audited by an independent third-party, ensuring consistent, high-quality, and safe repairs.
  • Limited Lifetime Warranty: A significant feature is the limited lifetime warranty on all work performed. This warranty is honored across the entire Fix Auto network (USA, Canada, Europe), providing exceptional peace of mind for the customer.
  • Insurance Company Approved: Fix Auto has established a strong reputation with many insurance companies, making the claims process smoother and more efficient for customers. They are adept at navigating the complexities of insurance approvals.
  • Commitment to Quality and Consistency: As part of an international network, they strive to deliver a consistent, timely, and high-quality repair each time, adhering to a strict Code of Ethics.
  • Regular Status Updates: Many Fix Auto locations provide regular text and email updates to customers on the progress of their vehicle's repair, keeping them informed throughout the process.
  • Free Estimates: They offer free estimates for accident and auto body repairs, allowing customers to understand the scope and cost of the work upfront.
  • Customer Testimonials: Positive customer reviews consistently highlight courteous and professional staff, excellent workmanship, and efficient service, emphasizing the quality of their repairs and customer experience.
  • Environmentally Conscious Practices: Their adherence to an environmental mission, including responsible waste management and the use of eco-friendly paints, demonstrates a broader commitment beyond just repairs.
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Promotional Information: Value and Peace of Mind for Accident Recovery

While specific, time-limited promotional offers for "Fix Auto La Mesa" might not be widely advertised in the same way as routine mechanical services, their core value proposition often acts as a standing "promotion" for customers needing collision repair. Based on the services and features they highlight, local users might find value-added benefits and underlying promotional elements:

  • Free Repair Estimates: This is a standard offering that provides immediate value, allowing vehicle owners to understand repair costs without obligation.
  • Lifetime Warranty as a Key Benefit: The limited lifetime warranty on repairs is a significant value proposition, offering long-term peace of mind that stands as a continuous incentive.
  • Seamless Insurance Process: Their expertise in working with insurance companies acts as a promotional benefit, simplifying a often stressful process for customers.
  • Quality Assurance through Certifications: The I-CAR Gold Class and VeriFacts certifications serve as a quality guarantee, promoting trust and assurance in their workmanship.
  • Online Appointment Scheduling: The convenience of online scheduling simplifies the first step for customers, making their service easily accessible.
  • Customer Support (24/7 in some cases): While not always a direct promotion, a 24/7 service line (as indicated on their global network page) for assistance showcases a commitment to customer support even beyond business hours.

For any specific seasonal offers, new service introductions, or direct promotions, local users are encouraged to visit the official Fix Auto La Mesa website, contact them directly by phone, or visit their facility at 7473 El Cajon Blvd, La Mesa, California. Their focus on expert collision repair and exceptional customer service makes them a reliable choice for restoring your vehicle after an accident.

Fix Auto La Mesa Photos

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Fix Auto La Mesa Location

Fix Auto La Mesa Customer Reviews

Brought my wife’s 2022 KIA EXP Nightfall Edition Telluride in, per Insurance Company recommendation for repair from an hit and run. Jeff Borja was courteous and professional from initial greeting to final return of our immaculate SUV. We were updated daily on repair process via text without prompt.David and staff went over final inspection and details of the lifetime warranty on paint. The detail work on our vehicle was fantastic and the wife was ecstatic with the final product. Atop that, this FIX Repair facility located on 7473La Mesa blvd was so clean and represented the professionalism that shows in their workmanship, customer services and final product. Without question I will recommend anyone to Dave, Jeff and staff at FIX Automotive. Muchos Gracias Rick L.

May 15, 2025 · Ricardo Frederico Not privelaged

The body shop provided me with a detailed estimate for the cost and timeline and regular updates on the process of my repairs. They completed the work in a timely manner. I was impressed with the quality of the work performed on my truck was outstanding. My truck looks brand new, I couldn’t be more pleased with the results.

Feb 27, 2025 · Ron Franke

Such an extremely kind and knowledgeable shop. My bumper needed repairs, and as an owner of a 16 year old vehicle I was told by numerous places to "check junkyards lol". Jeff took a look at my issue and said he could handle it. I picked up my car and was on the verge of tears, he got it back to factory finish in 3 days. I am recommending this shop to everyone I know, from their powerhouse receptionist to their last shop worker, this place rocks.

Jan 09, 2025 · Sara Ringler

I had to give a 5 star rating because FIX AUTO in La Mesa, CA. did an amazing job on my Chevy Camaro. I couldn’t be more impressed and happy to see the result! Jeff and Jr. assisted me and kept me very much informed until almost at the end of the week when I was informed the the car had to be left a couple more days for calibration…🤦🏻‍♀️🥺…bummer…but the WAIT was worth it!…THANK YOU guys for serving my car during this unfortunate small accident….@ YES’…I truly recommend this place of business for your collision or fender bender accidents. The job gets DONE RIGHT!…🤗

Nov 25, 2024 · ms.araujo-miranda

I had an accident in October 2023 and chose Fix Auto La Mesa based on their good reviews. Luis Esquer, my service advisor, was initially very attentive. However, as repairs progressed, numerous issues arose. My car, primarily damaged at the front, inexplicably had scratches all over, including on the custom-painted calipers. The shop was cluttered, likely causing the additional damage. When I questioned Luis, he dismissed my concerns and required proof of the scratches, which I provided through photos. Despite initially promising to address these issues, Luis informed me that my custom calipers would not be covered by insurance due to their aftermarket nature, and he refused to correct this at the shop's expense. Additionally, Luis agreed to add an aftermarket front lip, which he claimed insurance had approved. However, upon picking up the car, I was abruptly informed I had to pay an additional $1700 as insurance had not covered it. Upon receiving my car, the quality of repairs was subpar—paint was hazy and not smooth, and new scratches appeared on various parts of the vehicle. I found parts missing and the interior work was shoddy. Mechanically, I immediately noticed excessive engine noise and a loose steering wheel. An independent mechanic later discovered that these were due to poorly executed repairs including a dangerously loose bolt on the steering shaft, a misaligned ABS module, and other issues. Luis was often unresponsive or dismissive of my repeated concerns. I ended up addressing several issues myself, including tightening a bolt that fixed a clicking shifter which Luis had insisted had "no adjustments." Even after multiple follow-ups and returning the car for corrections, many problems persisted or were inadequately addressed. Ultimately, after months of frustration and poor communication, along with additional costs both in time and money, I advise against using Fix Auto La Mesa. Their handling of my car repair was not only unprofessional but also unsafe, leaving me to deal with ongoing issues even after the repairs were declared complete. Beware of engaging with this shop and consider other options for your vehicle repairs. UPDATES: One and half years later, I had a coolant leak, took it to the dealer and found out it was leaking from upper hose. Dealer denied warranty work because fixauto used the incorrect parts. The radiator they used was thinner and fittings was smaller than original one, so what they did was slit the hose and use worm clamp to secure it down. And it failed after one and half years. Dealer advised to replace the radiator and all the hoses for 3000. I had to call insurance and didn’t even bother talking to them knowing the sloppy job that they did.

Mar 07, 2025 · Anh Tran