Firestone Complete Auto Care

(332 reviews)

Auto Repair StationsSouth CarolinaGreenville CountySimpsonvilleWoodruff Road

Greenville County . South Carolina

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  • +1 864-558-2913
  • www.firestonecompleteautocare.com
  • 2523 Woodruff Rd, Simpsonville, SC 29681, USA

Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM

Firestone Complete Auto Care Introduce

For local users seeking a dependable and comprehensive auto repair station, Firestone Complete Auto Care provides a well-established and widely recognized option. As a complete auto care provider, we offer an extensive array of services, positioning ourselves as a convenient one-stop destination for all your vehicle maintenance and repair needs. From tires and routine maintenance to complex mechanical repairs, Firestone Complete Auto Care aims to keep your vehicle running smoothly and safely.

With a long history and a strong reputation in the automotive service industry, Firestone Complete Auto Care strives to deliver reliable and quality service to our customers. We understand the importance of trust and convenience when it comes to car care, and our goal is to provide a seamless experience that addresses all your vehicle needs in one location.

Environment and Facility

Firestone Complete Auto Care facilities are designed to be welcoming and efficient, catering to a high volume of customers while maintaining a focus on quality service. You can typically expect a professional service area with multiple service bays equipped to handle a variety of automotive tasks. Our locations often feature comfortable waiting areas for customers, and the overall environment is geared towards providing a convenient and accessible auto care experience.

Our service centers are equipped with modern diagnostic tools and repair equipment to address the needs of today's vehicles. We understand the importance of staying current with automotive technology to provide accurate diagnoses and effective repairs. The layout of our facilities is designed to streamline the service process, ensuring that your vehicle is attended to promptly and efficiently.

Extensive Range of Automotive Services

As a "Complete Auto Care" provider, Firestone offers a wide spectrum of services to keep your vehicle in optimal condition. Our offerings extend beyond basic maintenance to encompass more complex repairs. Our key services include:

  • Tire Services: As a brand with a strong heritage in tires, we offer a comprehensive selection of tires from various brands, along with tire installation, balancing, rotation, and repair services.
  • Routine Maintenance: We provide essential maintenance services such as oil changes, fluid checks and top-offs, filter replacements (air, oil, fuel, cabin), and wiper blade replacements.
  • Brake Services: Our certified technicians offer thorough brake system inspections, repairs, and replacements, ensuring your vehicle's safety. Services include brake pad and rotor replacement, brake fluid flushes, and ABS system diagnostics.
  • Battery Services: We offer battery testing, replacement, and proper disposal of old batteries.
  • Alignment Services: Proper wheel alignment is crucial for tire life and vehicle handling. We provide alignment checks and adjustments using specialized equipment.
  • Engine Services: Our services include engine diagnostics, tune-ups, and various engine repairs to ensure optimal performance and efficiency.
  • Transmission Services: We offer transmission fluid flushes and can diagnose and repair transmission issues.
  • Heating and Cooling Services: We provide services to maintain your vehicle's climate control system, including AC repair, refrigerant recharge, and heater service.
  • Steering and Suspension Services: Our technicians can address issues with steering components, shocks, struts, and other suspension parts to ensure proper handling and ride comfort.
  • Exhaust System Services: We offer inspection and repair services for exhaust systems, including mufflers and pipes.
  • Vehicle Inspections: We can perform comprehensive vehicle inspections to identify potential problems and ensure your vehicle is safe and roadworthy.
  • Emissions Services: Where applicable, we offer emissions testing and related repairs to ensure your vehicle meets environmental regulations.

The breadth of our services makes Firestone Complete Auto Care a convenient option for managing all your vehicle's needs under one roof, saving you time and effort.

Nationwide Presence and Experienced Technicians

Firestone Complete Auto Care benefits from a nationwide network, providing a consistent level of service and standards across all locations. Our technicians are trained to handle a wide range of automotive makes and models, and many hold certifications from recognized industry organizations. This commitment to training and professional development ensures that your vehicle is serviced by knowledgeable and skilled individuals.

While we cater to a broad range of vehicles and services, our technicians have experience with various automotive systems and are equipped to handle both routine maintenance and more complex repairs. The established processes and quality control measures within the Firestone network aim to provide reliable and consistent service at every location.

Focus on Customer Convenience and Satisfaction

Firestone Complete Auto Care prioritizes customer convenience and aims to provide a satisfactory service experience. Our often extended hours and multiple locations are designed to fit into busy schedules. We strive to provide clear communication about the services your vehicle needs and offer estimates before any work is performed.

We understand that auto repair can sometimes be unexpected, and we aim to make the process as smooth and transparent as possible. Our goal is to earn your trust and become your preferred auto care provider for the long term.

Features and Advantages of Choosing Firestone Complete Auto Care

  • Comprehensive Range of Services: Addressing almost all your vehicle maintenance and repair needs.
  • Nationwide Network: Providing consistent service and standards across many locations.
  • Experienced and Trained Technicians: Equipped to handle a wide variety of vehicles and services.
  • Convenient Locations and Hours: Making it easier to get your vehicle serviced.
  • Established Reputation: A long history in the automotive service industry.
  • Tire Expertise: A strong background and wide selection of tires.
  • Commitment to Customer Service: Aiming for a satisfactory and convenient experience.
  • Warranty on Services: Providing peace of mind for the work performed.

Promotional Information

Firestone Complete Auto Care frequently offers various promotions and discounts on our services and products to provide value to our customers. These promotions can vary by location and time, but here are some examples of the types of offers you might find:

  • Tire Sales and Discounts: Special offers on select tire brands or packages, including discounts on installation or additional services.
  • Oil Change Specials: Discounted rates on oil changes, often including additional vehicle checks.
  • Brake Service Coupons: Savings on brake pad replacement, rotor resurfacing, or brake fluid flushes.
  • Alignment Discounts: Offers on wheel alignment services to improve tire life and handling.
  • Seasonal Maintenance Offers: Discounts on services like battery checks, coolant flushes, and wiper blade replacements during specific seasons.
  • Package Deals: Bundled services at a discounted price, such as oil change and tire rotation packages.
  • Financing Options: Availability of financing for larger service or tire purchases.
  • Online Coupons and Discounts: Check our website for printable coupons or online-exclusive offers.

We encourage local users to visit our website or contact their nearest Firestone Complete Auto Care location to inquire about current promotions and how you can save on your next service appointment.

Why Choose a Complete Auto Care Provider?

Opting for a complete auto care provider like Firestone offers the convenience of addressing a wide range of vehicle needs in one place. This can save you time and the hassle of visiting multiple specialized shops for different services. With a broad service portfolio and a network of experienced technicians, you can often rely on a complete auto care provider for consistent quality and a comprehensive approach to vehicle maintenance and repair.

For those seeking a convenient and reliable solution for all their auto care needs, Firestone Complete Auto Care aims to be a trusted destination.

Serving the Upstate New York Community

Firestone Complete Auto Care is committed to serving the Upstate New York community by providing accessible and comprehensive auto repair and maintenance services. Our goal is to be a trusted partner in keeping your vehicles safe and reliable on the road.

We invite local users to visit their nearest Firestone Complete Auto Care location to experience our wide range of services and our commitment to customer care.

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Firestone Complete Auto Care


We look forward to serving you!

Firestone Complete Auto Care Location

Firestone Complete Auto Care Customer Reviews

On July 28, 2023, I purchased a set of tires from Firestone at 2523 Woodruff Road for $1,716.68, which included Road Hazard Protection at $12.99 per tire. The tires had a 50,000-mile tread warranty, and my vehicle's mileage was 65,217. I also had a four-wheel alignment check performed at the time. On January 13, 2025, at 87,300 miles, I returned due to a slow leak in the rear passenger tire. After my initial inspection suggested no visible punctures or leaks, Firestone determined the tire needed a patch. They informed me the tire no longer met their tread standards (distinct from state regulations) and recommended replacing all four tires. I chose to replace only the damaged tire under the Road Hazard Protection plan. Having driven 22,083 miles on the tire, I anticipated a prorated discount of approximately $167.27. However, I was credited only $45.62. My total bill was $311.43, which included a new $25 Road Hazard Protection fee—higher than the original $12.99—and additional installation charges. This mandatory renewal of Road Hazard Protection was not explained to me upfront. While I appreciated their service, I was disappointed by the lack of transparency regarding charges and the low reimbursement under the Road Hazard Protection plan. Based on this experience, I recommend potential customers clarify all costs in advance.

Jan 15, 2025 · Tom W

I really appreciate the effort by Sam and David at Firestone at Five Forks. I needed my rear brakes replaced and I was able to get great same day service here. They close at 5 on Sunday but David kindly waited until I could get there 30 minutes late to pick up my car. Not only did he wait but he was extremely nice about it! I take my car here for any maintenance requirements and I have never been disappointed by the customer service or the work completed.

Apr 14, 2025 · andrea crider-watt

I booked an appointment online and ordered a specific brand of tire. No problems. The app responded and said I would receive a text to confirm. That worked beautifully. I arrived on site and this was what happened. The manager didn't look at me at first, then eventually greeted me without eye contact. Then she tells me, while looking at her screen that if I booked online, I should have called them directly because there's gonna be a wait. Lastly, her question was "Are you really stuck on those tires?" I said, "That's what I ordered, yes." Turns out, they didn't have the tires on site. I walked out. I won't go back and I was there to spend $1200.

May 03, 2025 · Ken Tillman

The people at this Firestone are truly amazing! Omg, Samantha was incredible; I had the best conversation with her. Dillon was so nice and helpful, and the lovely lady Dyanna who changed my oil was just wonderful. I just moved here 8 months ago, and everyone has been so kind. I shared with them how my mom passed away in my arms and how I'm paying for my son's college out of pocket, which makes it hard to afford a new tire right now—only the oil change. When I walked out, I was in tears because they gave me a brand new tire. I can't express how grateful I am; they really don't know how much that meant to me! I will forever be grateful and I will forever be a customer I know God put me in Greenville for a reason I love it here.

Apr 06, 2025 · Tasha Lyles

Friendly and quick service. Technician went through additional findings, beside what I brought my vehicle in for. Only negative thing, on Tuesday (online) I scheduled my appointment for Wednesday at 10AM, when I arrived I was told me tires wouldn't be there until that afternoon. I changed my appointment to Thursday, and everything was great. I was a new customer, but should call ahead to see their inventory.

Mar 03, 2025 · Matthew Canham