Firestone Complete Auto Care

Firestone Complete Auto Care ico

(373 reviews)

Auto Repair StationsConnecticutSouth Central Connecticut Planning RegionMilfordBoston Post Road

South Central Connecticut Planning Region . Connecticut

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  • Reviews
  • +1 203-701-7041
  • www.firestonecompleteautocare.com
  • 1063 Boston Post Rd, Milford, CT 06460, USA

Operating Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

Firestone Complete Auto Care Introduce

In the dynamic and ever-evolving automotive sector of Bangalore, vehicle owners constantly seek reliable and comprehensive solutions for their car care needs. Within the broad platform category of "Auto Repair Stations," Firestone Complete Auto Care stands out as a well-established and highly recognized name. While primarily known for its extensive range of automotive services, it simultaneously functions as a robust auto parts store, providing a seamless integration of maintenance, repair, and genuine parts sales. This detailed introduction will delve into the typical environment of a Firestone Complete Auto Care facility, the comprehensive services and goods it offers, its distinctive features, and an overview of promotional information, all based on publicly available data.

The environment of a Firestone Complete Auto Care center is designed to offer a balance of efficiency, professionalism, and customer comfort. Upon entering, customers are usually greeted by a clean, well-lit reception area. This space typically features comfortable seating, often with amenities like Wi-Fi, television, and sometimes even complimentary beverages, aiming to make the waiting experience as pleasant as possible. The service counter is staffed by knowledgeable service advisors who are trained to articulate complex automotive issues in an understandable manner, ensuring clear communication with customers. Beyond the customer-facing area, the workshop bays are maintained with a strong emphasis on organization and cleanliness. Modern Firestone Complete Auto Care locations often incorporate digital displays in the waiting area, providing real-time updates on vehicle progress, fostering transparency. The overall ambiance is one of trust and competence, reflecting a commitment to high operational standards. The layout is typically structured to facilitate a smooth workflow for technicians, with clearly demarcated areas for diagnostics, repairs, and tire services, which contributes to quicker service times and an enhanced customer journey. This organized and professional environment instills confidence in customers that their vehicles are being handled with meticulous care.

As a leading player within the "Auto Repair Stations" category, Firestone Complete Auto Care offers an extensive spectrum of services and goods for sale, effectively acting as a one-stop-shop for most automotive requirements. Their core offerings include a wide range of tire services, which are a cornerstone of their business. This encompasses sales of new tires from various brands, including Firestone and its parent company Bridgestone, along with tire installation, rotation, balancing, and flat tire repair. Beyond tires, they provide comprehensive routine vehicle maintenance, such as oil changes (conventional, synthetic blend, and full synthetic options), fluid checks, and filter replacements (air, cabin, fuel). Brake services are a critical component, covering everything from brake pad and rotor replacement to brake fluid flushes and ABS diagnostics, all aimed at ensuring optimal stopping power and safety. Battery testing and replacement services are also readily available, with a selection of batteries to suit different vehicle types. For more complex issues, Firestone Complete Auto Care offers engine diagnostics and repair, addressing problems related to engine performance, check engine lights, and major engine overhauls. Their services extend to steering and suspension repairs, ensuring smooth handling and ride comfort, as well as wheel alignment services to prevent uneven tire wear and improve vehicle control. Additionally, they provide AC repair and recharging, transmission services, radiator and cooling system services, and drivetrain repairs. Many locations also offer vehicle inspections, including state inspections where applicable, and comprehensive multi-point inspections designed to identify potential issues before they escalate. The "auto parts store" aspect is integrated directly, as they stock a wide array of automotive parts necessary for their services, ensuring quick access to components like filters, belts, hoses, brake components, and various fluids, often carrying reputable brands to guarantee quality and compatibility. This integration means customers typically don't need to visit a separate parts store.

Several distinctive features set Firestone Complete Auto Care apart. A key feature is their nationwide presence (primarily in the US, but with authorized dealers and affiliates globally), which offers a significant advantage for travelers, as their services and warranties are often honored across different locations. This widespread network contributes to a sense of reliability and accessibility. They heavily invest in advanced diagnostic technology, equipping their technicians with state-of-the-art tools to accurately identify and resolve complex automotive problems, minimizing guesswork and ensuring efficient repairs. The expertise of their certified technicians is another prominent feature; these professionals undergo rigorous training and continuous education to stay updated on the latest automotive technologies and repair methodologies for a vast array of vehicle makes and models, including electric and hybrid vehicles. Firestone Complete Auto Care emphasizes customer education and transparency. They often utilize digital inspection reports, providing customers with visual evidence (photos and videos) of recommended repairs, along with clear explanations of the services needed and detailed cost estimates. This commitment to transparency builds trust and empowers customers to make informed decisions. Many locations offer convenient online scheduling for appointments, reducing waiting times and streamlining the service process. Their warranty programs on parts and labor provide peace of mind, demonstrating confidence in their work. Furthermore, Firestone Complete Auto Care has a long-standing commitment to environmental responsibility, with initiatives like recycling approximately 75% of waste generated in stores, including used tires and fluids, and being early adopters of environmentally friendly steel wheel weights. They also offer free resources like their "Car Care Academies" (in certain regions) and a comprehensive blog with car care tips, further showcasing their dedication to customer empowerment and community involvement.

Regarding promotional information, Firestone Complete Auto Care, like many large automotive service providers, frequently runs various deals and discounts to attract and retain customers. While specific promotions are dynamic and best confirmed directly with a local branch or their official website, common types of promotions include: tire rebates and discounts on the purchase of a set of new tires, often linked to specific tire brands like Firestone or Bridgestone, and sometimes offering additional savings when using their credit card. Oil change specials are very common, ranging from discounted standard oil changes to savings on synthetic or high-mileage oil changes. Brake service offers often include discounts on full brake jobs or complimentary brake inspections. Battery check promotions are frequently offered, often free, to encourage preventative maintenance. Wheel alignment discounts are also typical, especially when purchased in conjunction with new tires. They often have seasonal promotions (e.g., spring car care, summer AC checks, winter readiness packages) designed to prepare vehicles for specific driving conditions. First-time customer discounts and loyalty programs may also be available. Firestone Complete Auto Care widely advertises these promotions through their website, in-store signage, email newsletters, and local advertising. Customers are encouraged to visit the official Firestone Complete Auto Care website or inquire at their nearest authorized dealer in Bangalore to stay informed about the latest promotional offers, as these can provide significant savings on essential vehicle maintenance and repairs.

Firestone Complete Auto Care Photos

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Firestone Complete Auto Care Location

Firestone Complete Auto Care Customer Reviews

Do NOT bring your car here if you expect a sensible turnaround time. I brought my car in for a simple tire patch early in the morning. After promising that it would be done by the end of the day, I called for an update and was told an hour before closing that they didn't even get to my car and likely wouldn't by closing... Either they are completely understaffed or are horrible time managers. I would have appreciated at least a phone call from the store telling me ANY sort of update. Do yourselves a favor and bring your car to a different shop that respects your time...

May 11, 2025 · Jonathan G

AVOID. This is one of the WORST places I have ever dealt with. Completely unprofessional and unapologetic. I brought my company car in for a simple oil change (contracted with them) at 7am. By 7pm the car had not been touched, much less services. Was promised a next day 9am completion. Went to pick it up and NO service done. I left with my car and NO service completed.

May 07, 2025 · Kim Dickman

So it took 3 time to get the alignment correct, the second time don't even think they looked at the car think it just sat there. I also had them change front and rear struts and after picking up my vehicle, the car made a noise on the passenger side either rear or front wheel well. It's like they don't care about the quality of work or a customer's time. Multiple times having to bring my car back to them. They really should start to test drive the cars after they complete work to make sure everything is ok. This way they won't waste the customer's time. If you can you are better off taking your vehicle to a local mechanic that you can trust. Suggest you don't take your car to firestone unless you just want tires.

May 07, 2025 · Jorge Mosquera

Place has gone downhill. Went to get a headlight bulb, tpms sensor replaced, and a nail removed from tire. They charged me 190 dollars for a 20-dollar sensor, refused to change my headlight bulb as there was an aftermarket led in there. Also told me i need 4 new tires and couldn't remove the nail as it was too close to sidewall. I went to AutoZone and for 17 dollars put a standard bulb in there without issue (could have done a led as well but was already 200+ in the hole). Then I went to a tire shop that was open, and the tire was easily repaired. They also confirmed that the tires while not perfect had at least 10-20K more miles on them. I was a loyal customer that spent at least 20K in there if not more and this is how I was treated. I would stay away as they are a bunch of crooks now.

Apr 06, 2025 · Robert T

The service, and personnel were friendly, and professional. Dropped car off for service late evening the day prior to give them all day to work on it in-between customers who have to wait. Car was completed on time, and the work was completed correctly.

Apr 24, 2025 · Craig Alling