Firestone Complete Auto Care

Auto Repair StationsNebraskaDouglas CountyOmahaWest OmahaArbor Plaza
Douglas County . Nebraska
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- Overview
- Intro
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- Location
- Reviews
- +1 402-972-8678
- www.firestonecompleteautocare.com
- 17636 Arbor Plaza, Omaha, NE 68130, USA
Operating Hours
Firestone Complete Auto Care Introduce
Firestone Complete Auto Care stands as a nationally recognized and highly accessible entity within the "Auto Repair Stations" category. Unlike a pure auto parts store, Firestone Complete Auto Care operates as a full-service automotive repair and maintenance provider, offering both goods for sale (primarily tires and automotive components) and a comprehensive suite of services. This integrated approach positions them as a convenient one-stop shop for a vast majority of vehicle owners' needs, from routine checks to significant repairs, making them a direct and prominent player in the auto repair landscape across numerous local communities.
The environment at a Firestone Complete Auto Care center is consistently designed to balance professionalism with customer comfort. Upon arrival, customers typically encounter a clean, well-organized, and often brightly lit reception area. This space usually features comfortable seating, reading materials, and amenities such as complimentary Wi-Fi and sometimes coffee or water, aiming to make the waiting experience as pleasant as possible. Directly visible or accessible are display areas showcasing various tire options and automotive accessories. The service bays, though primarily for staff, are maintained to professional standards, equipped with modern diagnostic tools, lifts, and specialized equipment to handle a wide range of vehicles and repair tasks. The overall atmosphere strives to be welcoming and transparent, fostering trust between the customer and the service team.
Firestone Complete Auto Care lives up to its "Complete Auto Care" moniker by offering an extensive menu of services and goods. While tires are a cornerstone of their business, reflecting their heritage, their offerings extend far beyond. For tires, they provide a full spectrum of services including new tire sales (featuring a wide selection of Firestone, Bridgestone, and other major brands), tire rotation, balancing, flat tire repair, and wheel alignment. Beyond tires, their comprehensive auto repair and maintenance services commonly include: oil changes (conventional, synthetic blend, full synthetic), brake services (inspections, pad and rotor replacement, brake fluid flush), battery testing and replacement, air conditioning system checks and repairs, cooling system services, engine diagnostics for check engine lights and performance issues, steering and suspension repairs, fluid flushes for various systems (transmission, power steering), and comprehensive vehicle inspections. They are equipped to handle a wide range of domestic and import vehicles, providing a versatile service solution for most drivers.
Several key features define the Firestone Complete Auto Care experience and contribute to its strong reputation. A significant feature is the presence of certified technicians, ensuring that repairs and services are performed by qualified professionals using industry best practices. Their nationwide warranty coverage on parts and labor provides customers with peace of mind, knowing that the work performed is backed by a reputable company. The integration of advanced diagnostic technology allows for accurate and efficient problem identification, reducing guesswork and ensuring the right repairs are made. Furthermore, Firestone Complete Auto Care often emphasizes personalized customer service, with staff members typically taking the time to explain necessary repairs, provide clear estimates, and answer customer questions, fostering transparency and trust. Their convenient operating hours, often including weekends, and online appointment scheduling options, enhance customer convenience and accessibility. The brand's long-standing history and extensive network of locations also add to its feature set, signifying reliability and widespread availability.
Firestone Complete Auto Care frequently runs a variety of promotional campaigns and offers to provide value to its customers. These promotions can vary by location and time of year but commonly include discounts on specific services, such as oil change specials (e.g., discounted synthetic oil changes), brake service deals (e.g., buy one, get one 50% off on brake pads), or alignment coupons. Tire promotions are also a staple, often featuring rebates on sets of four tires from Firestone or Bridgestone brands, or discounts on installation services. Customers can typically find these promotions advertised on their website, through email newsletters (by signing up online), or via local print and digital advertisements. Seasonal promotions are particularly common, aligning services with seasonal vehicle needs, such as winter preparedness packages or summer road trip checks. They may also offer loyalty programs or specific discounts for military personnel, seniors, or students. It is always advisable for local users to visit the Firestone Complete Auto Care website, check their specific local store's page, or call their nearest location directly to inquire about current promotions and ensure they take advantage of any available savings for their vehicle maintenance and repair needs.
In conclusion, Firestone Complete Auto Care stands as a robust and reliable presence within the "Auto Repair Stations" category. It offers a comprehensive solution for vehicle owners, combining the sale of essential automotive goods, particularly tires, with an extensive range of professional repair and maintenance services. The consistent commitment to a professional environment, coupled with the expertise of certified technicians, a focus on transparent communication, and numerous promotional opportunities, solidifies its position as a go-to automotive service provider. For anyone seeking thorough and dependable car care, Firestone Complete Auto Care aims to provide a complete and satisfying experience, ensuring vehicle safety and longevity.
Firestone Complete Auto Care Photos
Firestone Complete Auto Care Location
Firestone Complete Auto Care Customer Reviews
The staff got me a new tire very quickly on my rear right tire just when I needed it. Customer service was exceptional not only was the staff kind and had an uplifting attitude but they went above and beyond for me! Last minute I asked for the old tire and the blade that had gotten stuck in it to take pictures for insurance. The man who helped me got it out of the trash so I could get a quick photo. Thanks for all you do keep up the great work!
Apr 10, 2025 · ASMR-Sunshine
Grant was awesome! Came in from out of town with a tire needing repair quickly and these guys took great care of me! Grants excellent eye caught a small problem and worked diligently to fix it to get me back on the road safely. Highly recommend!
Apr 26, 2025 · Brandi or Pam Bockman
I hit a bump leaving Waterloo and the alternator light on my 2013 Honda Pilot came on. I got on Dodge to head back to Omaha but the Pilot seemed to be surging, so I pulled off on the 226th Street exit see if turning the car off and back on would clear the alternator light. Only, when I tried to turn it back on, it wouldn't start. I tried jumping it, but no luck. So I called for roadside assistance and State Farm's app recommended a couple of repair shops within 10 miles. I chose this Firestone. It was dropped off after hours. The next morning, I called and spoke with Garrett. He was wonderful to work with. He communicated every aspect of my vehicle service to me throughout the day, ensuring I was kept up to date with everything going on. My only complaint really is that the cost was about 50% more expensive than the exact service (battery test, new battery, and alternator replacement) with another provider for another Honda Pilot about 15 months ago. The only other thing was that a couple of lights were on (ABS, Brake, Traction Control) that weren't on before the vehicle was towed. Garrett said if they didn't go off on their own they would take care of it for me. Fortunately, after driving it 2 blocks, the lights went off (and stayed off). When I called him to let him know, he said the technician should have taken it for a drive before I picked it up. But overall, I'm very satisfied with their service. They completed the repair the same day (on a Sunday!) and communicated with me throughout the day, so I knew exactly what was going on with my vehicle.
Apr 14, 2025 · Bridget Weide Brooks
Gratefully that they were open on a Sunday. Quick service with knowledgeable staff. Able to diagnose and repair at a reasonable price. Super grateful I wasn't able to loose work to get my car fixed.
May 04, 2025 · IronDud83
I wanted to take time to recognize GARRETT. In today’s world of finding good people, GARRETT is definitely a great find. In the past 10 years or so taking your car to get it repaired has been a rat race as well as finding someone to trust. The reason we chose this fire stone was not for the name on the store, but the people inside of it. no one that GARRETT works here. Our family feels like we have a guy I recommend all my friends and family to go to the store to get honest work done on their vehicle. The store is open seven days a week. I can’t say enough good about Garrett and the store. Every person in here just wants to truly help people.
Dec 31, 2023 · Jay Miralles
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