Firestone Complete Auto Care

We had such a great experience today with Firestone! The service manager Sara Lockner was so nice to my 8yr old son as well. She told him how the shop works and everything! I highly recommend this place if you’re nearby I need any type of service under your vehicle. They did an awesome job on my expedition. She was so great with me and my girlfriend and my son and so patient and did didn’t require us to make an appointment either! Thank you so much for your help today. Happy holidays to you guys!

Dec 23, 2024 · David Baraby

I’m always worried about taking my car in for servicing with mechanics. However, this experience was quite the opposite. The staff reassured me that there was nothing to worry about, and that they will get this situation taken care of promptly I was greeted and assisted by Robert, who was very friendly, very informative and very knowledgeable About his profession. They had to keep my car overnight but addressed all issues I had and was done in a timely manner. I also spoke with Sarah who is very friendly and informative as well. Very professional the staff was and courteous. I went in for a set of tires as well as a new battery and now all my issues have been resolved. Thanks again.

Oct 17, 2024 · Tamar

I previously visited another Firestone location, where my car alignment issue was not resolved and, in fact, worsened. However, I decided to try this store last Sunday, and I’m glad I did! The lady at the front desk was incredibly friendly and helpful, making the check-in process smooth. The technician took the time to thoroughly assess my vehicle and worked patiently to ensure everything was aligned perfectly. I highly recommend this location for their excellent customer service and technical expertise!

Jan 16, 2025 · Xi Liu

I had a fantastic experience at Firestone in Campbell, CA. The staff was knowledgeable, professional, and made me feel completely at ease with every step of the process. I brought my car in for routine maintenance, and they went above and beyond to ensure everything was running smoothly. Not only did they complete the work in a timely manner, but they also took the time to explain what they were doing and why it was necessary. The shop was clean, well-organized, and I appreciated their transparency with pricing. I definitely recommend this location to anyone looking for reliable, high-quality service! I’ll be coming back for all my car needs. Thanks, Firestone team!

Nov 06, 2024 · Khiem Hoang

I had a great time here needing an oil change today. The employees are so nice and very helpful. I recommend this for anyone. This is my vehicle!! 💯 ❤️😊

Nov 15, 2024 · Cindy p

I recently had the pleasure of visiting this location where Elijah changed my tires, and I couldn't be more satisfied with the experience. From the moment I arrived, Elijah was quick to assist me, demonstrating a friendly demeanor that put me at ease. His efficiency was impressive; he completed the tire change in no time while maintaining a high standard of quality. It's clear that he knows his stuff and takes pride in his work. I left the shop feeling confident in the job done and grateful for the excellent service. If you're in need of tire services, I highly recommend stopping by and asking for Elijah!

May 08, 2025 · Isaiah Escalona

Great customer service, and friendly staff. They help you as best they can, even though they are busy. This is a good thing because it shows they do great work all around. High recommended this place, the ladies at the front desk are great and the mechanics do a wonderful job as well.

May 07, 2025 · Paul Alfaro

Very helpful and incredibly polite staff. There was an issue with my reservation not notifying them it was a fleet vehicle. Once they were informed, and even though it meant they had to delete everything and write a whole new work order, they were very pleasant and accommodating. I have recommended this be our new regular spot for all our fleet vehicles. Thank you all.

Mar 07, 2025 · Cambell White