Firehawk Automotive

(112 reviews)

Auto Repair StationsOhioCuyahoga CountyClevelandBroadview Road

Cuyahoga County . Ohio

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  • Reviews
  • +1 216-351-4295
  • www.firehawkautomotive.com
  • 5700 Broadview Rd, Cleveland, OH 44134, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Firehawk Automotive Introduce

Welcome to Firehawk Automotive, a leading establishment within the realm of Auto Repair Stations, dedicated to providing an extensive array of services for vehicle owners. Firehawk Automotive distinguishes itself through its commitment to both routine maintenance and complex repair challenges, catering to a diverse clientele ranging from everyday commuters to performance enthusiasts. Their mission is to ensure vehicle reliability, safety, and optimal performance, positioning them as a trusted partner for all automotive needs in the local community.

The environment at Firehawk Automotive is designed to instill confidence and comfort in its customers. Upon arrival, visitors typically encounter a clean, organized, and professional reception area, a stark contrast to the often-stereotyped greasy auto shop. The customer waiting area is likely equipped with amenities such as comfortable seating, Wi-Fi access, and perhaps complimentary refreshments, recognizing that vehicle service can sometimes involve waiting periods. Moving beyond the customer-facing areas, the service bays at Firehawk Automotive are maintained with meticulous attention to cleanliness and order. Tools are neatly arranged, and the workspace is optimized for efficiency and safety. This organized and professional environment reflects the high standards of work performed. Technicians operate in well-lit bays, utilizing modern equipment and diagnostic tools. The overall atmosphere aims to be transparent and welcoming, with service advisors readily available to discuss vehicle issues, explain repair processes, and answer any questions customers may have, fostering a sense of trust and open communication.

Firehawk Automotive offers a comprehensive suite of services, establishing itself as a one-stop shop for virtually all automotive requirements. Their expertise extends across a wide spectrum of vehicle systems and types. Core services include: routine preventative maintenance such as oil changes, tire rotations, fluid checks, and filter replacements, all crucial for vehicle longevity. They also perform extensive brake services, including pad and rotor replacement, caliper repair, and brake fluid flushes. Steering and suspension system repairs, wheel alignments, and tire sales and installation are also standard offerings. For engine-related issues, Firehawk Automotive provides advanced diagnostics, tune-ups, timing belt replacements, engine repair, and even complete engine overhauls. Transmission services, ranging from fluid flushes to rebuilds, are also available. Electrical system diagnostics and repair, including battery checks, alternator and starter replacements, and wiring troubleshooting, are handled by their skilled technicians. Furthermore, they are equipped to address exhaust system repairs, A/C and heating system services, and pre-purchase vehicle inspections. Beyond standard maintenance and repair, Firehawk Automotive also specializes in performance upgrades and custom fabrication for those looking to enhance their vehicle's power, handling, or aesthetics. This includes installing aftermarket components, tuning engines for optimal output, and crafting bespoke solutions for unique automotive projects.

Several key features distinguish Firehawk Automotive in the competitive landscape of auto repair. Firstly, their team comprises highly skilled and certified technicians who are not only experienced in general automotive repair but often possess specialized training in specific vehicle makes or performance modifications. This expertise ensures that vehicles receive precise and knowledgeable care. Secondly, Firehawk Automotive invests significantly in cutting-edge diagnostic technology and repair equipment. This allows them to accurately pinpoint complex issues quickly, reducing diagnostic time and ensuring effective repairs, particularly on modern vehicles equipped with intricate electronic systems. The use of high-quality parts, whether OEM (Original Equipment Manufacturer) or reputable aftermarket components, is another cornerstone of their service, contributing to the longevity and reliability of their repairs. Many Firehawk Automotive locations pride themselves on offering a strong customer-centric approach, providing transparent explanations of services needed, detailed estimates, and obtaining customer approval before commencing any work. They often back their services with a warranty on parts and labor, providing customers with peace of mind. For performance enthusiasts, their ability to perform custom fabrication and high-performance upgrades is a significant differentiator, appealing to a niche market that demands specialized skills beyond typical repair work. Their commitment to continuous training for their technicians also ensures they remain at the forefront of automotive innovation and repair techniques.

When it comes to promotional information, Firehawk Automotive leverages various strategies to attract and retain customers. They often offer seasonal service specials, such as discounts on winterization packages (battery checks, fluid top-offs, tire inspections) or summer A/C system checks. New customer incentives, like a percentage off their first major service or a discounted diagnostic fee, are common. For routine maintenance, they might promote package deals, such as a comprehensive oil change, tire rotation, and multi-point inspection for a fixed, attractive price. Loyalty programs are also frequently implemented, rewarding returning customers with points that can be redeemed for future services, or offering exclusive discounts after a certain number of visits. Firehawk Automotive may also feature promotions on specific, high-demand services like brake replacements or tire sales, often in conjunction with manufacturer rebates. Check their official website and social media channels for the most up-to-date promotional offers and coupons. They might also engage in community sponsorships or local events, which serve as a form of indirect promotion by building goodwill and brand recognition within the area. Transparent pricing and detailed estimates are also subtly promoted as a key benefit, ensuring customers feel confident about the value they receive. Referral programs, where existing customers receive a discount for referring new clients, are another effective promotional tool that capitalizes on customer satisfaction.

Firehawk Automotive Location

Firehawk Automotive Customer Reviews

I’ve been taking my cars to Firehawk for years and I consistently receive exceptional service. They are always honest and fair and do great work. I highly recommend them to anyone needing service from oil changes, tires, or brakes. I have lived in several suburbs in the Cleveland area and I have always come back to Firehawk. This is a safe and trustworthy place to take your car especially if you’re like me and have no clue about cars and want straight explanations and honest advice!

Dec 03, 2024 · Allyson Kirsh

Best experience I’ve had at garage! Called in the morning becuase I had a screw in my tire and it was done in a couple hours. Super nice mechanics. Wasn’t upsold on parts or tires I didn’t need like other companies!

Mar 07, 2025 · Samantha Samuel

I have gone to Firehawk for a few years and highly recommend it. This family owned small business is trustworthy and fair in all car repairs.

Jan 29, 2025 · Chris Hershberger

Steve has worked on my truck a few times, he and his crew are amazing. Never had any complaints about the work that they do! Very reasonable pricing and excellent work! I would recommend family, friends and any one else that need a work done on their vehicles.

Mar 01, 2018 · Virginia Mccoy

Continued satisfaction and Attention to detail. Honest work and fair pricing. Pleasant craftmanship by Steve and Max. They Appreciate their customers!! The cars I trust to Firehawk Auto

Aug 13, 2020 · raymond m klimczuk