A Touch of Class Auto Body Inc.

Actually, I am very satisfied with the work, customer service, and quality of work. I was very iffy, but they assured me everything was going to be just like new! Guess what? It really was! When it's a 2024 Mer-GLE-350 and you make her brand new again. Great job A Touch of Class! Thank you so much for being patient with me as well.

Oct 07, 2024 · Monica Rivera

Worst experience ever please take your time and read this review. Number one communication with them is very difficult number two they will keep your car forever. About 6 weeks or so. For just a simple side swipe. number three they do not have reliable places to get parts from they keep getting bad parts and trucks breakdown with Expected parts on them etc. number four they kept my spare donut tire I had to go back and get it number five wheel alignment is extremely off the mechanic was jerking down my wheel to try to straighten the wheel out. How professional is that number six when they replaced my headlight they didn’t put in the LED light that I had back in. I had to go spend 100 bucks to buy new bulbs number seven, They got some kind of a white substance all over my tire, my rim, the back bumper. The top of the car took me forever to get that stuff off. And number eight they told my insurance company multiple times that my car was done. My insurance company contacted the rental company. They ended up needing my car for about a week longer because of the miscommunication I had to almost pay $200 out of my own pocket for the rental car I’m gonna have to get an alignment done, I already spent money on the bulbs and one last thing the tire sensor isn’t correct so I have to have that recalibrated. Overall, just really bad experience and when talking to the owner, which is a female so I was trying to be really respectful to her because of that she didn’t wanna take any blame basically was telling me it was my fault about the car rental place, etc.

May 19, 2024 · Scott Scali

My ford escape looks beautiful again. I love how they fix the paint defect from my car and made it look new again.💙

Oct 16, 2024 · Ashley Arango

Toniannie and Carolyn were great. They just need to do a better job of calling the customer when more time is needed to repair your vehicle. My car looks brand new though!

Mar 08, 2023 · latasha pratt

So far , so good. I dropped of car on Monday after I was hit by a big doe deer. This is only Thursday, so really it's still being accessed what needs to be done and get estimate together. I will check back with you all as repair proggressis! But all indications so far points to a quality repair.

Feb 25, 2021 · Wayne Kovar

They kept my car longer than 30 days and did not provide me with a loaner. I had to call everyday to get an update until my car was ready. Even after picking my car up, it's still not all the way together. I've been to other body shops and never received this kind of treatment. This was disgraceful.

May 13, 2024 · Katrina Joyner