FinishLine Auto Works

(24 reviews)

Auto Repair StationsIowaPolk CountyGrimesNortheast Main Street

Polk County . Iowa

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 515-986-3375
  • www.finishlinebodyandpaint.com
  • 1001 NE Main St, Grimes, IA 50111, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

FinishLine Auto Works Introduce

FinishLine Auto Works, situated at 1001 NE Main St, Grimes, IA 50111, USA, stands as a highly regarded "Auto Repair Station" within the Grimes community and surrounding areas. This establishment has cultivated a strong reputation, primarily built on its commitment to honesty, fair pricing, and consistent service. As a local business, it serves as a crucial resource for vehicle owners seeking reliable and transparent automotive care, distinguishing itself in a competitive industry where trust is paramount.

The environment at FinishLine Auto Works is portrayed through customer testimonials as one of professionalism and trustworthiness. While specific details about the shop's physical layout or waiting area amenities are not provided, the consistent positive feedback implies a well-managed and accommodating space where customers feel comfortable and respected. A focus on effective communication and accommodating service suggests a customer-friendly atmosphere. The operation hours, Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM, indicate their commitment to providing accessible service to a wide range of customers, balancing work schedules with vehicle maintenance needs. Their website also notes that they are equipped with "state of the art tools, equipment, and training to keep up with today's most complicated vehicle management systems," reinforcing the idea of a modern and capable repair environment.

As an "Auto Repair Station," FinishLine Auto Works offers a comprehensive array of services covering various aspects of vehicle maintenance and repair. Their expertise spans from routine procedures to more complex diagnostics and fixes. Key services that are commonly provided by FinishLine Auto Works include:

  • General Car Repair and Maintenance: Addressing a broad spectrum of automotive issues for various makes and models.
  • Oil Change Service: Essential routine maintenance to ensure engine longevity and performance.
  • Brake Shop Services: Thorough inspection and repair of braking systems, from pads and rotors to calipers and fluid, as highlighted by a customer's positive experience with an honest brake evaluation.
  • Auto Electrical Service: Diagnosing and repairing issues related to the vehicle's electrical systems.
  • Muffler Shop Services: Addressing exhaust system repairs and replacements.
  • Auto Tune-Up Service: Optimizing engine performance through spark plug replacement, fuel system cleaning, and other adjustments.
  • Radiator Repair Service: Addressing cooling system issues to prevent overheating.
  • Wheel Alignment Service: Ensuring proper wheel angles for optimal handling, tire wear, and fuel efficiency.
  • Car Battery Store/Service: Testing, sales, and installation of car batteries.
  • 4x4 Services: Specialized maintenance and repair for four-wheel-drive vehicles.
  • AC Repair: Addressing issues with the vehicle's air conditioning system.
  • Collision Repair Services: Although primarily known for mechanical work, online information also mentions "Body & Paint" services, suggesting they handle a range of collision repair needs.
Their stated goal is to offer "expert auto repairs at an affordable price," covering everything "from brakes to batteries, filters to fluids, routine preventative maintenance to complex full vehicle repairs." This commitment to a wide range of services ensures they can be a one-stop shop for many vehicle owners.

The most compelling feature of FinishLine Auto Works, consistently emphasized in customer testimonials, is their **unwavering honesty and integrity**. Customers explicitly praise their "honest assessment of what needs to be done" and their refusal to "scam you like all the other repair men." The anecdote about the $1,050 brake replacement being deemed unnecessary after their evaluation, with "No charge!", is a powerful testament to their ethical approach. This directly translates into customer trust and loyalty, with one long-term resident of Grimes stating they are "the only people I will take my vehicles to." This focus on honesty is a significant differentiator in the auto repair industry. Another key feature is their **consistency and accommodating nature**, as mentioned by a long-standing customer. This points to reliable service quality and a willingness to work with customers' schedules and needs. Furthermore, they are noted for providing "good recommendations on what needs to be repaired urgently and what could wait," demonstrating a practical approach that prioritizes customer finances while ensuring safety. Their ability to get customers "in and out in no time done right" also speaks to their efficiency and quality of work. They use "premium quality parts, fluids, and filters," guaranteeing quality repairs.

From a promotional standpoint, FinishLine Auto Works primarily leverages its **stellar reputation for honesty and value**. The enthusiastic customer reviews serve as potent word-of-mouth advertising, which is particularly effective in local communities. While specific ongoing promotions are not detailed, their consistent delivery of "affordable price" and "no pressure" sales tactics act as continuous promotions, drawing in new customers and retaining existing ones. They actively encourage customers to leave reviews, as evidenced by the mention of a survey request. Their online presence highlights customer testimonials directly on their website, further reinforcing their positive image. They also offer "cash discounts," which is a direct incentive for customers. Their phone number, (515) 986-3375 (and mobile at +1 515-986-3375), is the primary contact point for scheduling appointments and inquiries. By emphasizing their role as "your neighbors, your friends, and members of your community," they build a strong local connection and appeal to customers seeking a trustworthy, community-oriented service provider.

In conclusion, FinishLine Auto Works at 1001 NE Main St, Grimes, IA 50111, USA, is a highly recommended "Auto Repair Station" that has earned the profound trust of the local community. Its defining features are an unwavering commitment to honesty, providing accurate assessments of vehicle needs without unnecessary upselling, and delivering consistently high-quality repairs at fair prices. With a comprehensive range of services covering everything from routine maintenance to complex mechanical and even some body repairs, backed by state-of-the-art equipment and skilled technicians, FinishLine Auto Works positions itself as the premier choice for reliable and transparent automotive care in Grimes. The overwhelming positive customer feedback underscores their reputation as the "only place to take your vehicles" for an honest and accommodating service experience.

FinishLine Auto Works Location

FinishLine Auto Works Customer Reviews

I have lived in Grimes for 25 years and these are the only people I will take my vehicles to when I need an honest assessment of what needs to be done. Even with my vehicles on warranty through the dealer, I get my second, honest opinion from Finish Line. I recently had an oil change and I tried to fill out a survey request that Carfax would feature, but the idiots behind Carfax IT did not accept my gmail address. This is the only place to take your vehicles. Consistent and accommodating.

Aug 25, 2024 · Rod Asman

Really appreciated their honesty in the brakes evaluation. My daughter brought her car into a brake shop to do an oil change and requested to have the brakes checked. They told her she needs $1,050.00 brakes replacement. Brought it to FinishLine and they honestly told me that they can't find anything wrong that needs fixing. No charge! That's how you gain customers! Thanks!

May 17, 2023 · Freddy Tsui

Got me in fast for an oil change and tire rotation.

Apr 10, 2025 · Nic Dahl

We've been going here for years and always had good experiences.

Jan 05, 2025 · John and Jessi

This was the only auto shop out of 7 in Grimes that had extra spare tires when I had an emergency. I lucked out and was able to get two new tires instead within 1 hour of showing up. They were fast and professional - highly recommend!

Sep 19, 2023 · Taylor Emerson

This was the only auto shop out of 7 in Grimes that had extra spare tires when I had an emergency. I lucked out and was able to get two new tires instead within 1 hour of showing up. They were fast and professional - highly recommend!

Sep 19, 2023 · Taylor Emerson