Christian Brothers Automotive Grimes

(535 reviews)

Auto Repair StationsIowaPolk CountyGrimes1st Street

Polk County . Iowa

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Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Christian Brothers Automotive Grimes Introduce

Christian Brothers Automotive Grimes, located at 2581 E 1st St, Grimes, IA 50111, USA, is a well-established auto repair station dedicated to providing comprehensive car maintenance and repair services for local users. With a strong emphasis on integrity, transparency, and a customer-first approach, this facility aims to redefine the auto service experience.

The shop operates with a guiding principle of "Love your neighbor as yourself," which translates into a service model focused on honesty and genuine care for both vehicles and their owners. This philosophy is evident in their operations, from the initial diagnostic to the completion of repairs. Local users can contact them at (515) 579-5714 or +1 515-579-5714 for appointments and inquiries.

Environment

Christian Brothers Automotive Grimes strives to create a welcoming and comfortable environment for its customers. Unlike the typical perception of a greasy auto shop, the waiting area is designed to feel more like a comfortable family room. This emphasis on comfort extends to providing amenities such as free Wi-Fi and refreshments, ensuring that customers have a pleasant experience while they wait for their vehicles to be serviced. The overall atmosphere is clean, professional, and designed to put customers at ease, fostering trust and open communication. The staff are noted for being very nice and friendly, contributing to a positive customer experience.

Services

Christian Brothers Automotive Grimes offers a wide array of auto repair and maintenance services for various makes and models, encompassing both domestic and foreign vehicles, as well as cars and trucks. Their team of ASE-certified technicians is equipped with advanced tools and the latest industry technology to perform accurate diagnoses and efficient repairs. Key services include:

  • Oil and filter changes: Routine maintenance essential for vehicle longevity.
  • Brake inspection and repair: Comprehensive brake services, including pad replacement, to ensure vehicle safety.
  • Check engine light diagnostics and repair: Utilizing advanced diagnostic equipment to accurately identify and resolve engine issues.
  • Fuel system inspection and repair.
  • Air filter replacement.
  • Battery replacement and testing.
  • Alternator and starter services.
  • Cooling system services.
  • Drivetrain and electrical system repairs.
  • Engine services.
  • Exhaust system repairs.
  • Power steering services.
  • Suspension repairs.
  • Scheduled maintenance: Adhering to manufacturer recommendations for optimal vehicle performance.
  • Pre-purchase inspections: Thorough assessments for those looking to buy a used vehicle.
  • State inspections: Providing necessary inspections according to local state law, including a courtesy inspection covering major systems.

A notable aspect of their service is the complimentary Courtesy Inspection offered with every visit. This visual inspection provides an overview of major systems, including lights, brakes, suspension, tires, and battery, helping customers understand the current health of their vehicle without any obligation for further service. Additionally, they work with all major extended warranty providers to facilitate covered repairs.

Features

Several features distinguish Christian Brothers Automotive Grimes and contribute to its strong reputation:

  • The Nice Difference® Warranty: All work performed at Christian Brothers Automotive is backed by a 3-year/36,000-mile warranty, whichever occurs last. This warranty is honored at any Christian Brothers Automotive location nationwide, providing significant peace of mind to customers. As one customer noted, they "stood by their warranty even after 2 years."
  • Complimentary Shuttle Service: For added convenience, the shop offers a free shuttle service for customers who need transportation while their car is being serviced. This is particularly beneficial for those with busy schedules, ensuring they can get where they need to go without interruption.
  • Digital Vehicle Inspection (DVI): Transparency is a core value, and the DVI allows customers to see actual photos of their vehicle during servicing. This visual proof helps customers better understand the recommendations and their options, empowering them to make informed decisions about repairs.
  • ASE-Certified Technicians: The team comprises experienced and certified technicians who are continually trained to keep up with the latest automotive technologies and repair techniques. This ensures high-quality and reliable service.
  • Transparent Communication: The staff at Christian Brothers Automotive Grimes prioritizes clear and easy-to-understand communication. They avoid technical jargon and explain all recommended services and their reasoning before any work is performed, ensuring customers are fully informed and comfortable with the process.
  • Flexible Scheduling: The shop offers flexible scheduling options, including early bird and after-hours drop-off, to accommodate diverse customer needs.
  • Customer Satisfaction: Christian Brothers Automotive has consistently ranked high in customer satisfaction among aftermarket full-service maintenance and repair providers, a testament to their commitment to service excellence.

Promotional Information

Christian Brothers Automotive Grimes frequently offers promotions and special deals to provide added value to its customers. These may include discounts on specific services, such as oil changes or brake repairs, or broader savings on parts and labor. For example, past promotions have included:

  • Full synthetic oil change & tire rotation for a special price.
  • Tiered savings on services, such as $15 off $150, $25 off $250, or $50 off $500, making larger repairs more affordable.
  • Free spring inspections, which offer a 25+ point visual check of vehicle systems.

Customers are encouraged to check their website or local coupon sources like Valpak for current offers. These promotions make it easier for local users to access high-quality auto care at a more competitive price.

In summary, Christian Brothers Automotive Grimes stands out as a reliable and customer-focused auto repair station in Grimes, IA. Its commitment to friendly service, transparent operations, comprehensive range of services, robust warranty, and customer-centric features make it a trusted choice for vehicle owners seeking honest and professional automotive care.

Christian Brothers Automotive Grimes Location

Christian Brothers Automotive Grimes Customer Reviews

CBA did a great job serving our vehicle. They understood the car needs to be reliable even if it's our extra old car and only used for winter driving. They stood by their warrenty even after 2 years. They are always very nice and friendly.

May 18, 2025 · Rebecca Kirkwood

I was able to get scheduled right away and all estimates and time frames were right on. They were also flexible with getting g me a shuttle if needed that day, much appreciated! I ended up not needing one but they were very willing to work with my schedule.

Mar 19, 2025 · Michelle Johnson

Awesome team at Christian Brothers! From the people in the office, to the technicians, to the courtesy shuttle drivers. Top notch customer service, and incredibly kind people! I was driven to and from work daily for over a week as they were working with my insurance. And they did great work on the car, too!

Feb 09, 2025 · Chris Gipple

Outstanding customer service. I’m impressed by how welcoming and professional Christian Brothers Automotive’s staff was. I went in for an oil change and they provided me with a report and any open items with my car. Compared to other shops, they were more transparent on why the items were flagged and their costs were reasonable. They had my vehicle a couple days and were very communicative throughout the entire process. Thanks CBA!

Feb 22, 2025 · Andrew Colosky

Once again, as always, they fix it once and I don’t have to go back to get it fixed again. The warranty is a plus, but their customer service is top notch! Julian and the team, Ty, Brad, all of em are great to work with. Another thing to mention, they explain everything!!! Great place!!

Feb 22, 2025 · C Pie