Finishing Touch Auto Body

Located at 905 Bloomingdale Pike, Kingsport, TN 37660, USA, Finishing Touch Auto Body stands as a highly reputable "Auto Repair Station" within the local community, specifically specializing in collision repair and auto body work. This establishment, led by owner Bob, has earned a stellar reputation over decades for its exceptional craftsmanship, fair pricing, and remarkable ability to restore severely damaged vehicles, often exceeding customer expectations and even defying insurance company write-offs. This makes them a critical resource for local users in Kingsport needing expert bodywork.

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Finishing Touch Auto Body is conveniently situated on Bloomingdale Pike, a well-trafficked road in Kingsport, TN, ensuring easy access for clients. As an auto body shop, the environment is typically equipped with specialized bays for bodywork, painting booths, and tools for frame straightening, dent removal, and panel replacement. While specific details about the aesthetics of their shop are not provided, the nature of their highly skilled work implies a professional and organized facility where precision is paramount. The reviews consistently praise the quality of the "work he's done," suggesting an environment conducive to high-standard repairs. For customers, there would be a reception area to discuss repair needs and manage estimates and paperwork. The shop's popularity, as indicated by one reviewer noting "He's more busier now," suggests a bustling but efficient operation. Operating hours are not specified, but most auto body shops operate during standard weekday business hours.

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Finishing Touch Auto Body primarily focuses on collision repair and auto body restoration. Unlike general mechanical repair shops, their expertise lies in addressing structural and cosmetic damage to vehicle bodies. Based on the customer reviews, their services are extensive and include, but are not limited to:

• Major Collision Repair: The standout example of a '98 Ford Explorer with "the hole back Driver's side from the back door to the bumper was pushed in around a foot" being perfectly restored after being declared a "total loss" by insurance, highlights their capability to handle severe structural damage. This likely involves frame straightening, unibody repair, and precise panel replacement.
• Panel Replacement and Welding: As demonstrated by the Explorer repair where "He cut the hole side off and welded a whole other back side on," they are adept at cutting and welding new body panels to restore structural integrity and original appearance.
• Dent and Scratch Removal: While not explicitly detailed, their ability to make a car look "like it was never in an accident" implies comprehensive dent repair, scratch removal, and surface preparation.
• Professional Painting: To achieve a seamless finish, high-quality painting is essential. They are capable of matching existing paint colors and applying durable finishes to blend new parts with the original vehicle, ensuring a factory-like appearance.
• Restoration of Damaged Vehicles: Their long-standing business with a family of seven sons, consistently dealing with "some kind of damage to one of are vehicle's most of the time," underscores their ongoing commitment to restoring various levels of vehicle damage.
• Insurance Claim Assistance: While not directly mentioned as a service, a reputable body shop often assists customers in navigating insurance claims, providing accurate estimates, and communicating with adjusters. Given their success with the "total loss" vehicle, they likely have experience working with insurance companies.

Their specialty in complex bodywork, particularly the ability to rescue vehicles deemed total losses, sets them apart from many general repair stations.

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The consistent themes across both reviews underscore the exceptional features and positive customer experience at Finishing Touch Auto Body:

• Exceptional Craftsmanship and Quality of Work: The ability to fix a "total loss" vehicle to the point where "they could not found a place where it was damaged" even 6 months later is a profound testament to their high-quality work. This "excellent work" is repeatedly praised, indicating meticulous attention to detail and superior repair techniques.
• Unbelievable Value and Fair Pricing: Bob's pricing is described as "less than I couldn't believe" for the Explorer repair and "fair for the work he's done." Another reviewer states, "Excellent work at the best price." This highlights a significant competitive advantage: providing top-tier repair quality at reasonable and honest prices, directly addressing a major concern for customers in need of bodywork.
• Trust and Reliability: Customers have "been doing business with the owner Bob for about 15 years" and "18 years ago," demonstrating immense long-term trust and loyalty. The fact that a customer wouldn't "consider going anywhere else" speaks volumes about their reliability and consistent performance.
• Problem-Solving and Customer-Centric Approach: Bob's willingness to look at pictures of damage and provide a solution for a vehicle deemed a total loss by insurance showcases a proactive, problem-solving mindset and a genuine desire to help customers save their vehicles when others wouldn't.
• Owner's Direct Involvement and Reputation: The reviews focus heavily on "owner Bob," indicating a hands-on approach and a strong personal connection with customers. His consistent presence and dedication contribute directly to the shop's positive reputation.
• Worth the Wait: While the shop is "more busier now," the sentiment is that "in most cases it's worth the wait," implying that customers are willing to endure longer turnaround times for the superior quality and value they receive.

These features collectively establish Finishing Touch Auto Body as a highly trusted and skilled specialist in collision repair, valued for its results, honesty, and customer focus.

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Finishing Touch Auto Body, with its stellar word-of-mouth reputation built over decades, likely relies heavily on referrals and satisfied repeat customers as its primary form of promotion. While specific, advertised "promotions" are not mentioned, their inherent value propositions act as powerful drawcards:

• Strong Word-of-Mouth Referrals: The fact that customers have been loyal for 15-18 years and actively recommend the shop to others is the most effective form of promotion. Satisfied customers are their best advocates.
• Value-Driven Pricing: Offering "fair prices" and "best price" for "excellent work" is a continuous draw for customers, making them a go-to choice, especially for significant repair costs.
• Expertise in Complex Repairs: The ability to successfully repair vehicles declared "total loss" by insurance companies serves as a powerful testament to their skill, attracting customers with challenging damage.
• Long-Term Customer Relationships: Building and maintaining loyalty over many years with families indicates consistent quality and trust, which organically promotes the business within the community.

For Kingsport residents and those in surrounding areas requiring expert auto body and collision repair, Finishing Touch Auto Body, led by Bob, stands out as a highly recommended option, particularly for its ability to deliver impeccable results at competitive prices. To discuss repair needs, get an estimate, or inquire about their services, customers can contact them directly at (423) 245-9192 or +1 423-245-9192.