Farmington Hills Collision Center

(290 reviews)

Auto Repair StationsMichiganOakland CountyFarmington HillsWest 8 Mile Road

Oakland County . Michigan

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 248-473-8400
  • www.farmingtonhillscollision.com
  • 34600 W 8 Mile Rd, Farmington Hills, MI 48335, USA

Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Farmington Hills Collision Center Introduce

Welcome to Farmington Hills Collision Center, your dedicated auto body repair specialist conveniently located at 34600 W 8 Mile Rd in Farmington Hills, Michigan. As a leading provider within the "Auto Repair Stations" category, we focus on restoring vehicles to their pre-accident condition with precision, efficiency, and a commitment to outstanding customer service. Our team understands the stress and inconvenience that come with vehicle collisions, and we strive to make the repair process as smooth and transparent as possible for our local users.

While specific details about the environment of Farmington Hills Collision Center are best experienced during a visit, modern collision centers typically feature a well-organized and technologically equipped facility. You can expect designated areas for damage assessment, bodywork and frame repair, painting, and final detailing. Advanced tools and equipment, such as frame straightening machines, precise measuring systems, and state-of-the-art paint booths, are essential for ensuring high-quality repairs. Additionally, a comfortable and professional customer service area is usually available to assist you with every step of the repair process.

At Farmington Hills Collision Center, we offer a comprehensive range of auto body repair services to address all types of collision damage, as well as other related needs. Our primary services include:

  • Collision Repair: Our core service involves repairing vehicles that have been damaged in accidents. This includes structural repairs, frame straightening, panel replacement, and ensuring your vehicle meets safety standards.
  • Dent and Scratch Repair: From minor dents and dings to more significant body damage, our skilled technicians can restore your vehicle's appearance using various techniques, including paintless dent repair (PDR) for suitable damage.
  • Auto Painting: We utilize high-quality paints and advanced color-matching technology to seamlessly blend new paint with your vehicle's existing finish, ensuring a flawless and durable result. This includes spot repairs and complete repaints.
  • Body Work: This encompasses the repair and replacement of damaged body panels, bumpers, and other exterior components, ensuring proper fit and alignment.
  • Frame Straightening: If your vehicle's frame has been compromised in a collision, we use specialized equipment to restore it to its original factory specifications, which is crucial for safety and proper vehicle handling.
  • Insurance Claims Assistance: We understand the complexities of dealing with insurance companies and aim to simplify the process for you by working directly with your provider to ensure a smooth and efficient claim resolution.
  • Post-Collision Inspections: After repairs are complete, we conduct thorough inspections to ensure all damage has been addressed and your vehicle is safe to drive.

What truly distinguishes Farmington Hills Collision Center is the exceptional customer service and the quality of the repairs, as highlighted in the positive customer reviews. One reviewer expressed pleasant surprise at the "quality of the repair" and appreciated the proactive communication through text messages providing repair status updates. They also noted the positive aspect of their vehicle being ready ahead of schedule, indicating efficiency and a commitment to timely service.

Another customer shared a particularly positive experience, specifically mentioning Scott and Kylie. They chose our location based on an initial conversation with Scott, who was praised for his honest and realistic communication about the collision repair process. This reviewer appreciated the transparency regarding the timeline and the fact that we waited for parts to arrive before taking in the vehicle, which ultimately led to a surprisingly quick turnaround. Furthermore, when a new issue was discovered post-collision, Scott and Kylie willingly and quickly addressed it, earning immense gratitude from the customer. These testimonials underscore our dedication to honest communication, managing customer expectations effectively, and going above and beyond to address unforeseen issues.

Key features you can expect from Farmington Hills Collision Center include:

  • High-Quality Repairs: Our skilled technicians are committed to restoring your vehicle to its pre-accident condition with meticulous attention to detail.
  • Excellent Communication: We keep you informed throughout the repair process, providing updates on the status of your vehicle.
  • Customer-Focused Service: Our team, including individuals like Scott and Kylie, is dedicated to providing a positive and stress-free experience.
  • Efficient Turnaround Times: We strive to complete repairs promptly without compromising quality, and in some cases, even ahead of schedule.
  • Honest and Transparent Communication: We believe in setting realistic expectations and keeping you informed every step of the way.
  • Willingness to Address Additional Issues: As demonstrated in a review, we are committed to taking care of unexpected problems that may arise during the repair process.

Regarding promotional information, the provided text does not contain any specific details about current promotions or discounts offered by Farmington Hills Collision Center. To learn about any potential specials, seasonal offers, or discounts on specific collision repair services, it is recommended to contact the center directly at their phone number: (248) 473-8400 or +1 248-473-8400. You can also visit their location at 34600 W 8 Mile Rd, Farmington Hills, MI 48335, USA, to speak with their team and inquire about any ongoing promotions that could benefit you. Given the positive feedback regarding their service and transparency, you can likely expect clear and honest information about their pricing and any available offers.

In conclusion, Farmington Hills Collision Center stands out as a reputable and customer-focused auto body repair station in Farmington Hills, MI. The positive customer reviews highlight their commitment to quality repairs, excellent communication, and a willingness to go the extra mile for their customers. If you've been in a collision and are looking for a trusted partner to restore your vehicle, the team at Farmington Hills Collision Center, including dedicated professionals like Scott and Kylie, is ready to provide you with exceptional service and get you back on the road safely. We encourage you to reach out to them directly or visit their facility to experience their commitment to quality and customer satisfaction firsthand.

Farmington Hills Collision Center Location

Farmington Hills Collision Center Customer Reviews

I was pleasantly surprised with the quality of the repair. The shop kept me well informed with text messages to provide status of the repair. I liked the fact that my vehicle was ready before the original targeted completion date.

Apr 12, 2025 · Ruben Perez

I loved Scott and Kylie! I picked this location after briefly speaking with Scott who kept it real with me about expectations for my body repair; if you’ve never been in a collision the process is long/stressful and your car isn’t miraculously repaired. They waited until the parts came in (which was super quick to my surprise) before they took in my vehicle. During the process I became aware of a new issue with my car post-collision, they took care of this second issue very quickly and willingly and I appreciate that so so much. Thanks guys!

Apr 22, 2025 · Gabriela Frederick

Amazing work. Wonderful people great communication, phenomenal work and had my car complete in less than 2 weeks. Highly recommended you will not be disappointed.

May 16, 2025 · Mercedes Anderson

Owner was easy to work with and did a great job on the repair. Based on the damage, adequate time in my opinion as to when I gave them the car to getting it back. Only thing I would have liked would be for them to have updated me throughout the process instead of me always having to call for a status update. That is a minor thing and would definitely use them again.

Mar 03, 2025 · Sarah

This was, at best, an extremely frustrating interaction. They were not able to fix my truck, which I am totally fine with. The difficulty was that they had it for two weeks before I was finally able to get it back despite asking many times. They would not refund my deposit because they pre-painted the parts before giving me an updated estimate that I certainly would not have approved. They never did give me an accurate estimate. They never called me, I had to call them every time. Frequently their phone line was busy. I am very unimpressed with the customer service here. I feel like this was a bait and switch. They gave me a low estimate and then said they couldn’t do the work for that little amount.

Jan 29, 2025 · Christy Cohen