Factory Motor Parts

Factory Motor Parts (FMP), located at 13 Cannon St, Troy, NY 12183, USA, stands as a significant player in the automotive aftermarket, primarily operating as a wholesale distributor of premium original equipment (OE) and name-brand aftermarket automotive parts. Unlike a typical retail auto parts store or a direct-to-consumer auto repair shop, FMP's business model is centered on supplying professional service centers, car and truck dealerships, vehicle fleets, and other wholesale customers. Founded in 1945, FMP is a multi-generational, family-owned company that has grown to over 300 locations nationally, emphasizing their deep roots and extensive experience in the industry.

As a major parts distributor, the environment at Factory Motor Parts in Troy would be akin to a sophisticated warehouse and distribution center. The facility is designed for efficient storage, inventory management, and rapid dispatch of a vast array of automotive components. This typically involves large racking systems, automated or semi-automated material handling equipment, and dedicated loading docks for receiving and shipping parts. The focus is on logistics and ensuring that parts can be quickly identified, picked, and delivered to their professional clients. While walk-in retail sales to the general public might be limited or require specific setup, the primary function is business-to-business supply. The professionalism that FMP prides itself on, from its corporate structure, suggests an organized and operationally sound environment, optimized for high volume and accuracy in parts distribution. Their investment in automated solutions, such as AutoStore systems in larger distribution centers, indicates a commitment to modern, efficient operations, which would reflect on the overall environment of their branches.

While categorized as an Auto Repair Station on some platforms, Factory Motor Parts functions as a critical supplier to auto repair stations, rather than performing repairs themselves. Their core business revolves around providing a comprehensive selection of high-quality automotive parts and value-added programs to their professional clientele. Their main services and goods for sale include:

• Extensive Inventory of Premium Auto Parts: FMP distributes a wide range of parts, including:
  • Original Equipment (OE) Parts: These are parts made by the same manufacturers that supply vehicle assembly lines, ensuring exact fit, form, and function. FMP has historical ties with major manufacturers like Ford, General Motors, and was part of the former Chrysler Mopar Distribution network.
  • Name Brand Aftermarket Parts: They carry products from nationally-known aftermarket brands and their own product lines, FVP and SPLASH. These parts offer a cost-effective alternative to OE parts while maintaining quality standards.
  • Comprehensive Coverage: Their product lines cover various systems of a vehicle, including alternators & starters, batteries, body parts, brake systems, chemicals & fluids, driveline, electrical, engines & engine components, cooling systems, exhaust, filters, fuel & emissions, heating & air conditioning, ignition parts, steering & suspension, tires & wheels, transfer cases, and transmissions. They also offer marine, golf cart, and lawn and garden parts, along with cleaning solutions.
• Dedicated Support Teams: FMP emphasizes providing personalized support to their customers, with dedicated teams to address specific needs and inquiries from professional service centers, dealerships, and fleets.
• FMP Partners Network: This is a program designed exclusively for independent service shops, connecting them to a full suite of parts, tools, and technology to enhance their business operations.
• Fleet Supply Chain Solutions: They offer tailored parts and resources to ensure fleets run smoothly, whether local, regional, or national.
• Customer Self-Service Portal and Online Ordering (FMPdelivers.com): FMP provides digital tools for customers to place orders online, track shipments from the warehouse to the shop, and manage their accounts efficiently.
• Training and Resources: They offer training and educational programs, along with resources, to help automotive professionals stay updated and improve their skills.
• Stocking Programs: FMP can work with businesses to establish stocking programs to ensure they always have the most in-demand parts readily available.
• Nationwide Warranty: They offer a national warranty on their high-quality auto body parts and other products, providing assurance and support to their professional clients.

FMP's business model as a distributor is to "Supply Your Success," making them a strategic partner for businesses in the automotive service sector.

While direct public reviews for the Troy location were not provided, FMP's corporate reputation and testimonials from its professional customers highlight several distinguishing features:

• Family-Owned and Multi-Generational: Their long history since 1945 as a family-owned business instills a sense of tradition, stability, and customer-focused values. This often translates to a more personal and accountable business relationship.
• Premier OE and Name Brand Aftermarket Supplier: FMP prides itself on offering "premium, original equipment (OE) and name brand automotive parts." This commitment to quality ensures that their customers receive reliable components for repairs, crucial for maintaining vehicle performance and customer satisfaction in their own businesses.
• Focus on Professional Customers: Unlike retail stores, FMP is exclusively focused on serving "independent service centers, dealerships, fleets, and wholesale customers." This specialized approach allows them to tailor their services, programs, and product offerings to the unique needs of automotive professionals, providing a deeper level of partnership.
• Unmatched Availability: With over 300 locations and sophisticated inventory management systems, FMP aims to provide "unmatched availability" of parts. This is critical for repair shops and dealerships that need parts quickly to minimize vehicle downtime.
• Exceptional Service and Knowledgeable Staff: Testimonials from FMP customers praise their "superior" customer service and "knowledgeable staff." Professionals value a supplier who "always take care of any issues" and "brings solutions" to help them grow their business. This suggests the Troy branch would also uphold these standards.
• Comprehensive Programs and Resources: The "FMP Partners Network" and other programs demonstrate their commitment to supporting their clients beyond just parts sales, offering tools, technology, and training.
• Nationwide Warranty: The provision of a national warranty on their products offers significant peace of mind to the professional shops, as it backs the quality of the parts they install for their own customers.

These features collectively aim to establish FMP as a reliable and indispensable partner for any business involved in automotive repair and maintenance.

FMP's promotional efforts are strategically aimed at their B2B audience, emphasizing long-term partnerships and comprehensive support rather than transient consumer discounts. Key promotional aspects include:

• **"WE SUPPLY YOUR SUCCESS" Motto:** This overarching slogan encapsulates their value proposition, positioning themselves as a partner dedicated to the growth and efficiency of their customers' businesses.
• FMP Partners Network: This program is actively promoted to independent service centers as a gateway to resources, tools, and technology, encouraging them to join FMP's network for enhanced support.
• Online Tools and Technology: The availability of FMPdelivers.com for online ordering and tracking is promoted as a feature that streamlines operations and improves efficiency for their customers.
• Quality and Warranty Assurance: The emphasis on "premium, original equipment (OE) and name brand automotive parts" backed by a "Nationwide Warranty" is a crucial promotional point for professionals who prioritize reliability and customer satisfaction.
• Dedicated Support and Training: FMP promotes its dedicated support teams and training programs as added value, distinguishing them from basic parts suppliers.
• Fleet and Dealership Solutions: Tailored solutions for fleets and dealerships are specifically highlighted to attract these large-volume clients, showcasing their ability to handle diverse and complex supply chain needs.
• 75+ Years in Business: Their long history and status as a multi-generational, family-owned company are used to convey stability, experience, and trustworthiness.

For professional auto service centers, dealerships, or fleet managers in the Troy, NY area seeking a reliable and comprehensive auto parts supplier, contacting Factory Motor Parts at 13 Cannon St, Troy, NY 12183, USA, or via their corporate website, would be the direct approach to inquire about setting up an account, product availability, or their various partnership programs.