AUTO PLUS

For vehicle owners and automotive enthusiasts in Troy, NY, and the surrounding areas, AUTO PLUS serves as a local destination for auto parts and supplies. Situated at 13 Cannon St, Troy, NY 12183, USA, AUTO PLUS operates within the broader "Auto Repair Stations" platform category, often implying that while it primarily sells parts, it may also cater to the needs of repair shops or individuals performing their own maintenance. They can be contacted by phone at (518) 266-1130 or via mobile at +1 518-266-1130.

The environment at AUTO PLUS, based on the limited customer feedback, appears to be characterized by its focus on serving the customer and providing a positive interaction. One review describes it as a "Great place great people," which suggests a friendly and helpful atmosphere. For an auto parts store, a welcoming environment typically means a well-organized interior where parts are easy to locate, knowledgeable staff who can assist with inquiries, and a clean, accessible space for customers. The counterpoint, a review noting the store was closed during posted hours, highlights a potential area for operational consistency. However, the positive feedback about the "great people" indicates a strong emphasis on customer service and interpersonal interaction within the store.

As an auto parts store, AUTO PLUS primarily provides goods for sale, which typically include a wide variety of automotive components and accessories necessary for vehicle repair, maintenance, and enhancement. While specific inventory details are not provided in the given information, a general auto parts store would stock items such as:

• Engine Parts: Filters (oil, air, fuel), spark plugs, ignition coils, belts, hoses, engine oil, coolants.
• Braking System Components: Brake pads, rotors, calipers, brake fluid.
• Suspension and Steering Parts: Shocks, struts, tie rods, ball joints.
• Electrical Components: Batteries, alternators, starters, bulbs, fuses.
• Exterior Parts: Wiper blades, mirrors, headlights, taillights.
• Interior Accessories: Floor mats, seat covers, air fresheners.
• Tools and Equipment: Basic hand tools, diagnostic tools, car jacks.
• Chemicals and Fluids: Windshield washer fluid, transmission fluid, power steering fluid, additives, cleaning supplies.

The core service provided by an auto parts store like AUTO PLUS is the availability of these essential components, often with knowledgeable staff who can help customers identify the correct part for their specific vehicle make and model. While they are categorized under "Auto Repair Stations," this designation likely means they also supply parts to local mechanics and may offer basic diagnostic advice or recommendations for professional installation, rather than performing full-scale repairs themselves. The emphasis is on providing the necessary components for vehicle upkeep and repair.

A key feature of AUTO PLUS, as derived from customer reviews, is the quality of its personnel. The descriptor "great people" points to staff members who are not only friendly but likely possess good product knowledge and a willingness to assist customers effectively. In the context of an auto parts store, this translates to helping individuals find obscure parts, offering advice on compatibility, or suggesting alternative solutions. For both professional mechanics and DIY enthusiasts, having access to helpful and informed staff can significantly streamline the repair process. The positive sentiment "highly recommend!" further reinforces the idea that customers appreciate the overall experience and the service they receive at AUTO PLUS, implying that the helpfulness and positive demeanor of the staff are significant contributors to customer satisfaction. The family-friendly atmosphere often seen in local, independent businesses can also be a key feature, fostering a sense of community and trust.

As for promotional information, no specific deals, discounts, or loyalty programs are detailed in the provided customer reviews. However, auto parts stores frequently employ various strategies to attract and retain customers. These can include:

• Weekly or Monthly Specials: Discounts on popular maintenance items like oil filters, wiper blades, or specific car care products.
• Bundle Deals: Offering a reduced price when multiple related parts are purchased together (e.g., brake pads and rotors).
• Professional Discounts: Offering special pricing or bulk discounts to auto repair shops and certified mechanics who frequently purchase parts.
• Seasonal Sales: Promotions tied to common seasonal maintenance needs, such as winterizing products or summer cooling system components.
• Online Promotions: Some stores offer coupons or deals accessible through their website or social media channels.
• Customer Loyalty Programs: Points systems or discount cards for repeat purchases.

Without direct information, it's not possible to specify current promotions at AUTO PLUS. However, potential customers are encouraged to contact the store directly via phone or visit their location to inquire about any ongoing sales, discounts, or special offers that might be available for their automotive needs. Given the positive comments about pricing being "great," it suggests that AUTO PLUS generally offers competitive rates for its products, contributing to its positive recommendation from patrons.

In summary, AUTO PLUS in Troy, NY, distinguishes itself as a local auto parts store that is highly valued for its friendly and helpful staff, contributing to a positive customer experience. While detailed information on its inventory and specific services beyond parts sales is not available, its categorization as an "Auto Repair Station" implies its role in supporting both professional and DIY automotive work. The strong customer recommendation indicates that despite a noted inconsistency in posted hours, the quality of its people and potentially competitive pricing make it a reliable choice for obtaining automotive parts in the Troy area.