Express Auto Collision

Welcome to Express Auto Collision, an Auto Repair Station located at 22400 W Warren Ave, Detroit, MI 48239, USA. Operating within the platform category of Auto Repair Stations, Express Auto Collision focuses on providing services related to vehicle collision repair and auto body work. With a readily available phone number, (313) 792-8334, and a mobile contact at +1 313-792-8334, they offer a point of contact for local users seeking assistance with their damaged vehicles.

Based on available customer feedback, experiences with Express Auto Collision appear to be varied. One customer enthusiastically recommends the shop, describing their experience as "amazing." This reviewer highlights the professionalism and honesty of the service, noting that they were kept informed throughout the repair process. They also praised the quality of the work, stating that their car looked "brand new" after the repairs. This positive feedback suggests that Express Auto Collision is capable of delivering high-quality repairs and excellent customer service, with a team that takes pride in their work and genuinely cares about their customers.

In contrast, another customer reported a significantly negative experience. This review alleges unprofessional conduct and errors in the repair work. Specifically, the customer mentioned missing iron pieces on the brakes and missing calipers on a front tire. While they acknowledge that the missing calipers were fixed upon the car's return, the customer reported ongoing noise issues with the vehicle after the repairs. This reviewer characterized Express Auto Collision as "the worst car fixer" they had ever encountered and described their service as "very unprofessional." This feedback raises concerns about the consistency and quality control of the repairs performed at this establishment.

Considering these contrasting reviews, it is challenging to provide a definitive assessment of the environment, services, and features of Express Auto Collision based solely on this limited information. The positive review suggests a clean and professional environment where customers are treated with respect and kept informed. It implies a service focused on high-quality repairs and customer satisfaction. The mention of the car looking "brand new" indicates that services likely include bodywork, painting, and potentially detailing to restore the vehicle's appearance after a collision.

On the other hand, the negative review paints a picture of potential negligence and a lack of professionalism. The alleged missing parts and subsequent noise issues suggest potential problems with the thoroughness and expertise of the repair work. This feedback could indicate inconsistencies in the skill levels of the technicians or a lack of proper quality checks before the vehicle is returned to the customer.

Given the limited scope of information, it is not possible to definitively detail all the services offered by Express Auto Collision. However, as a collision repair center, their primary services would likely include:

• Bodywork and dent repair: Addressing damage to the vehicle's body panels caused by collisions.
• Frame straightening: Correcting structural damage to the vehicle's frame to ensure proper alignment and safety.
• Painting: Matching and applying new paint to repaired areas to restore the vehicle's finish.
• Bumper repair and replacement: Fixing or replacing damaged bumpers.
• Glass replacement: Replacing cracked or broken windshields and other auto glass.
• Potentially, minor mechanical repairs related to the collision damage.

Features that might be associated with Express Auto Collision, based on the positive review, could include:

• Professional and honest service.
• Regular communication and updates throughout the repair process.
• A focus on customer care and satisfaction.
• High-quality repair work aimed at restoring the vehicle to its pre-accident condition.

However, the negative review introduces a degree of uncertainty regarding the consistency of these potential features. It highlights the importance of thoroughness and expertise in auto repair and the potential consequences of errors or oversights.

Currently, there is no specific promotional information available for Express Auto Collision in the provided data. Auto repair shops sometimes offer promotions such as discounts on specific services, free estimates, or partnerships with insurance companies. To ascertain if Express Auto Collision has any ongoing promotions, interested local users would need to contact them directly via phone or visit their location.

For local users in Detroit, MI, considering Express Auto Collision for their auto body repair needs, it would be prudent to weigh the available feedback. The positive review suggests the potential for excellent service and high-quality repairs, while the negative review raises concerns about potential issues with professionalism and the standard of work. It might be beneficial to seek additional reviews or consider obtaining estimates from multiple auto repair stations to make an informed decision.

In conclusion, Express Auto Collision is an Auto Repair Station located in Detroit, MI, specializing in collision repair and auto body work. While one customer reports a highly positive experience characterized by professionalism, honesty, and high-quality repairs, another customer describes a significantly negative experience involving alleged unprofessionalism and errors in the repair work. Without further information or a larger pool of reviews, it is challenging to provide a comprehensive and unbiased assessment of their environment, services, and features. Local users may wish to exercise caution and conduct further research before entrusting their vehicle to this establishment.