Expert Car Care & Transmission

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Operating Hours

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Expert Car Care & Transmission Introduce

Located at 1544 N Boulder Hwy, Henderson, NV 89011, USA, Expert Car Care & Transmission stands out as a highly recommended "Auto Repair Station" in the Las Vegas Valley. As its name suggests, this establishment specializes in comprehensive vehicle care, with a particular emphasis on transmission services, catering to a wide range of automotive needs for local users in Henderson and the surrounding areas.

Environment and Accessibility

Expert Car Care & Transmission is conveniently situated on N Boulder Hwy, a well-trafficked thoroughfare in Henderson, ensuring easy access for customers. As a professional auto repair facility, the environment is expected to be well-maintained and organized, facilitating efficient service. This typically includes multiple service bays equipped with modern diagnostic tools, lifts, and a full complement of mechanical equipment necessary for a broad spectrum of repairs, from routine maintenance to complex transmission overhauls. A customer reception area is also standard, designed to provide a comfortable space for clients to discuss their vehicle's needs, wait during services, and handle administrative tasks. The emphasis on being a "go to shop" suggests a welcoming and reliable atmosphere where customers feel confident leaving their vehicles for service.

Services Offered

Expert Car Care & Transmission provides a wide array of automotive repair and maintenance services, living up to its name by offering both general car care and specialized transmission expertise. Their comprehensive service list likely includes:

  • P Transmission Services: Given "Transmission" is part of their name, this is a core specialization. Services would include transmission fluid flushes (as mentioned by a customer), diagnostics for transmission issues, repairs, and potentially rebuilds or replacements for both automatic and manual transmissions.
  • P General Automotive Repair: This covers common vehicle issues such as brake repairs, suspension work, engine diagnostics and repair, and electrical system troubleshooting.
  • P Routine Maintenance: Essential services like oil changes (also mentioned by a customer), filter replacements (air, cabin, fuel), tire rotations, fluid checks, and multi-point inspections to ensure vehicle longevity and performance.
  • P Steering and Suspension Repairs: Including replacement of components like power steering lines (as noted in a review), shocks, struts, and wheel alignments to ensure proper handling and ride comfort.
  • P Drivetrain Component Repair: Services for parts such as CV axles (explicitly mentioned by a customer), U-joints, and driveshafts, crucial for transferring power from the transmission to the wheels.
  • P Diagnostic Services: Utilizing advanced diagnostic equipment to accurately pinpoint issues, especially when a check engine light illuminates or a vehicle exhibits unusual symptoms.
  • P Pre-Purchase Inspections: Offering thorough inspections for prospective car buyers to assess the vehicle's condition before purchase.

The range of services highlighted by customer reviews, from routine oil changes to power steering and CV axle replacements, indicates their capability to handle diverse mechanical issues, positioning them as a versatile "go-to" shop for many vehicle owners.

Features and Customer Experience

Customer reviews consistently praise Expert Car Care & Transmission, highlighting several key features that contribute to a positive experience:

  • P Exceptional Customer Service: "Mike was great to work with," and the shop offers "great customer service." This indicates a focus on treating customers with respect and professionalism. The specific detail of "arranged a ride for me to pick up my vehicle" showcases a level of convenience and care that goes "above and beyond."
  • P Honesty and Transparency: Customers describe the team as "very honest and flexible," and "straight to the point." This transparency in diagnosis and pricing builds significant trust, which is highly valued in the auto repair industry.
  • P Reasonable and Fair Pricing: The pricing is noted as "very reasonable and fair," suggesting that customers receive good value for the quality of work performed. This is a crucial factor for repeat business and positive recommendations.
  • P Quality Workmanship: The fact that customers repeatedly return for various services ("I've been going here at least a year and a half or two years") and express high satisfaction ("Overall a great experience," "Highly recommended") indicates a consistent delivery of effective and reliable repairs.
  • P Versatility and Expertise: The ability to handle a wide range of issues, from "power steering line replaced, a few oil changes, transmission fluid flushed, new CV axles and some other things," demonstrates their broad technical competence.
  • P Reliability and Trustworthiness: The strong recommendation, "Anyone that asks me where to take their car, I tell them Expert," speaks volumes about the level of trust and confidence customers place in this shop.

These features collectively create a strong reputation for Expert Car Care & Transmission as a reliable, honest, and customer-focused auto repair facility.

Promotional Information

While specific promotional offers are not detailed in the provided customer reviews, businesses with a strong reputation for honesty and quality, like Expert Car Care & Transmission, often leverage their positive customer experience as their best promotion. However, general promotional strategies common in the "Auto Repair Stations" category that they might employ or benefit from include:

  • P Word-of-Mouth Referrals: Their excellent customer service and consistent quality naturally lead to strong word-of-mouth recommendations, as evidenced by the reviews.
  • P Online Presence and Reviews: Actively managing their online reputation and encouraging satisfied customers to leave reviews (which they seem to do successfully) can attract new clientele.
  • P New Customer Specials: Offering introductory discounts on services like oil changes or diagnostic checks to encourage first-time visitors.
  • P Seasonal Maintenance Packages: Promoting bundled services for specific seasons (e.g., A/C checks in summer, battery checks in winter).
  • P Loyalty Programs: Rewards or discounts for repeat customers who consistently bring their vehicles for service.
  • P Warranty on Repairs: Highlighting any warranties offered on parts and labor, which builds confidence, especially for significant repairs like transmission work.

For the most current information on services, pricing, and any special offers, individuals are encouraged to contact Expert Car Care & Transmission directly at (702) 565-6458 or +1 702-565-6458. Their established reputation for honesty and quality makes them a strong contender for anyone in Henderson and Las Vegas seeking reliable automotive care.

Expert Car Care & Transmission Photos

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Expert Car Care & Transmission Location

Expert Car Care & Transmission Customer Reviews

Mike was great to work with in this repair. He even arranged a ride for me to pick up my vehicle. Pricing was very reasonable and fair. Overall a great experience and look forward to taking all my vehicles to Expert Auto. Highly recommended.

Jan 29, 2020 · Paul V

This is my go to shop in Vegas. I've been going here at least a year and half or two years. I've gotten my power steering line replaced, a few oil changes, transmission fluid flushed, new cv axles and some other things. They seem to be very honest and flexible which is a nice relief. They have great customer service and are straight to the point. Anyone that asks me where to take their car, I tell them Expert.

Jan 23, 2018 · Trey Murphin

These guys have been my saving grace. After dealing with Not-So-Purrfect Auto off Valle Verde, they were able to properly fix the engine leak I was having that was misdiagnosed as a rear main seal. They also fixed my transfer case that wasn’t set back properly by Purrfect Auto, and saved my transmission from being completely ruined. Everyone at Expert Car Care & Transmission are friendly, knowledgeable, and trustworthy. If you want quality and straightforward service, come to these guys. It’s worth the trip no matter what side of town you’re on.

Mar 27, 2018 · Monica Phillips

This is the best shop I have ever gone too. The owners Kimber and Gary are one of the nicest people you know and will treat you like family. Their technicians are top notch and know what they are talking about. I took my Jeep in (I dont trust many places in Vegas as i have gotten screwed over many times) To get a new AC system put in. They gave me a VERY reasonable price and did an amazing job. I haven't had AC for 4 years and i literally cried on the way home because it was such a job well done. They even went above and beyond and fixed a few things and didn't even charge me for it! They didn't try to upsell me, or scam me in any way. Im so glad to have found a legit, honest shop in Vegas. They will be getting my business from now on and i will be recommending them to everyone I know.

Apr 29, 2018 · Tim Ritter

Mike (owner) and his crew do quality work on all my vehicles for very reasonable prices. It's nice to have the piece of mind when there is an issue with one my (very used) vehicles that I can take it to Expert and know it will be done right and not cost me a fortune!

Feb 01, 2019 · dave murphin