Elk Grove Automotive, Inc

Auto Repair StationsIllinoisDuPage CountyElk Grove VillageUnited Lane
DuPage County . Illinois
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 847-260-5430
- go2ega.com
- 2382 United Ln, Elk Grove Village, IL 60007, USA
Operating Hours
Elk Grove Automotive, Inc Introduce
Welcome to Elk Grove Automotive, Inc, located at 2382 United Ln, Elk Grove Village, IL 60007, USA. As a reputable member of the Auto Repair Stations category, Elk Grove Automotive, Inc provides a comprehensive range of automotive services and potentially offers related goods necessary for vehicle maintenance and repair. You can reach their knowledgeable and friendly team at (847) 260-5430 or via their mobile number +1 847-260-5430. Based on the consistently positive feedback from real customers, Elk Grove Automotive, Inc has established itself as a trustworthy and reliable auto service center known for its experienced mechanics, exceptional customer service, transparent communication, and fair pricing.
Operating within the Auto Repair Stations sector, Elk Grove Automotive, Inc plays a crucial role in ensuring the safety and reliability of vehicles in the Elk Grove Village area. The strong emphasis on trust, honesty, and getting the job done right suggests a service-oriented approach that prioritizes customer satisfaction and the long-term health of their vehicles. While the specific goods they might sell (such as replacement parts) are not detailed, it is typical for auto repair stations to provide or facilitate access to the necessary components for the services they offer.
Details about the specific environment of Elk Grove Automotive, Inc are not extensively described in the provided customer reviews. However, the positive sentiment and the description of a "super friendly team" and professional handling of services suggest a welcoming and well-organized establishment. A typical auto repair shop would include a reception area for customer interaction, service bays equipped with the necessary tools and diagnostic equipment, and potentially an office space for administrative tasks and customer consultations. The mention of the team taking the time to explain what was going on "every step of the way" implies a customer-focused environment where communication and transparency are valued.
The services offered at Elk Grove Automotive, Inc appear to be comprehensive, catering to a wide range of automotive needs. Based on the consistently positive customer testimonials, these services likely include:
- General Auto Repair: Addressing various mechanical and electrical issues that may affect a vehicle's performance and safety. The mention of "years of experience under their belt" suggests a proficiency in diagnosing and repairing a wide array of problems.
- Routine Maintenance: While not explicitly detailed, it is highly probable that they offer standard maintenance services such as oil changes, fluid checks, filter replacements, and other preventative measures to keep vehicles in optimal condition.
- Diagnostic Services: Employing experienced technicians and appropriate tools to accurately identify the root cause of vehicle issues. The ability to "really know their stuff" implies strong diagnostic capabilities.
- Brake Services: Including inspection, repair, and replacement of brake components to ensure safe stopping power.
- Tire Services: Potentially including tire rotation, balancing, and repair, although this is not a primary focus mentioned in the reviews.
- Electrical System Repairs: Addressing issues related to a vehicle's electrical components, which often require specialized knowledge.
- Honest Assessments and Fair Pricing: A recurring theme in the reviews is the honesty and fairness of Albert and the team. This suggests transparent pricing and recommendations for necessary services without unnecessary upselling.
- Comprehensive Communication: Keeping customers informed throughout the service process is highlighted as a key aspect of their service, building trust and ensuring transparency.
The features of Elk Grove Automotive, Inc, as consistently praised by their customers, emphasize their commitment to quality, trust, and customer satisfaction:
- Experienced Mechanics: The comment "These guys at ELK GROVE AUTOMOTIVE really know their stuff. You can tell they’ve got years of experience under their belt" highlights the expertise and skill of their team.
- Friendly and Professional Team: Multiple mentions of a "super friendly team" and professional handling of services indicate a positive and customer-oriented approach.
- Excellent Communication: Keeping customers informed "every step of the way" demonstrates a commitment to transparency and building trust through clear communication.
- Honest Business Practices: Albert is specifically praised for being "super honest," reinforcing the integrity of the business.
- Fair Pricing: Customers appreciate that they offer solutions "without overcharging," indicating fair and competitive pricing for their services.
- Focus on Doing the Job Right: The strong recommendation ("Highly recommend if you want the job done right!") speaks to their commitment to quality workmanship and ensuring customer satisfaction with the repairs.
- Personalized Attention: The mention of Albert giving customers "the time of day" and sharing his expertise suggests a personalized and caring approach to customer service.
Currently, there is no specific promotional information available for Elk Grove Automotive, Inc based on the provided reviews. However, auto repair stations often utilize various strategies to attract and retain customers. These might include:
- Discounts on specific services (e.g., oil change specials, seasonal maintenance packages).
- Coupons or special offers distributed locally or online.
- Loyalty programs for repeat customers.
- Referral bonuses for recommending new clients.
- Partnerships with local businesses offering bundled deals.
- First-time customer discounts.
To learn about any current promotions or special offers, local users are encouraged to contact Elk Grove Automotive, Inc directly at (847) 260-5430 or visit their location at 2382 United Ln, Elk Grove Village, IL 60007. Their friendly team will be happy to provide you with the latest information on any available discounts or deals on their services.
In conclusion, Elk Grove Automotive, Inc in Elk Grove Village, IL, stands out as a highly recommended auto repair station known for its experienced and friendly team, excellent communication, honest practices, and fair pricing. The positive testimonials consistently highlight the trustworthiness and expertise of their mechanics, particularly Albert. For local residents seeking a reliable auto service center where they can feel confident in the quality of work and the integrity of the service, Elk Grove Automotive, Inc appears to be an exceptional choice. Whether it's for routine maintenance or more complex repairs, their commitment to doing the job right and ensuring customer satisfaction makes them a go-to destination for automotive needs in the area. Contact them today to experience their top-notch service firsthand.
Elk Grove Automotive, Inc Photos
Elk Grove Automotive, Inc Location
Elk Grove Automotive, Inc Customer Reviews
These guys at ELK GROVE AUTOMOTIVE really know their stuff. You can tell they’ve got years of experience under their belt. Brought my car in for service and everything was handled quickly and professionally. Super friendly team, great communication, and they made sure I understood what was going on every step of the way. It’s hard to find a shop you can really trust, but this place is definitely one of the best in the area. Highly recommend if you want the job done right!
Apr 06, 2025 · Greg M
Albert is one of the best ppl in the business. Super honest, fair, and friendly. Will give you the time of day and even spill over his knowledge and expertise and shows he really cares about coming to the right solution without overcharging. Highly recommend to anyone!
Dec 31, 2024 · Dennis
I highly recommend this shop. Extremely professional and reasonably priced place. Elk Grove Automotive is about finding the solution and fixing the problem with your car, and not about scamming you into spending as much money as possible even if it’s not needed (like many other car repair shops do). Albert (the owner) is always very honest, knowledgeable, and extremely patient with answering all your questions. My friends and I are the customers there for years, always satisfied with the services we’ve received. Worth recommending!
Oct 30, 2024 · Emilia Kiradżiew
Excellent service, which I recommend from my own experience, I have serviced my cars many times with them, adequate, good employees, the owner of the service is very competent in his work. I had such a situation that the new spare part failed in a short time of operation, I contacted them with this problem, they replaced it under warranty without any problems, I recommend it again
Feb 19, 2025 · Ivan Pylypiv
Great shop and knowledgable mechanics! They fixed the problem in my car that two other shops couldnt fix. Highly recomended!
Apr 08, 2025 · MAGDALENA GERWEL
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