El Tingon Tire Shop

El Tingon Tire Shop, located at 102 E 22nd St, Tucson, AZ 85713, USA, operates within the "Auto Repair Stations" category, primarily focusing on tire sales and services. They offer solutions for vehicle owners needing tire replacements or repairs. They can be reached by phone at (520) 882-4004 or via mobile at +1 520-882-4004.

As a local tire shop, El Tingon Tire Shop aims to serve the immediate community by providing essential tire-related services, catering to various customer needs, including those on a budget. However, like many businesses, customer experiences can vary, and it's important to present an objective overview based on available information.

Located at 102 E 22nd St, El Tingon Tire Shop is situated in an accessible area of Tucson, making it convenient for local residents to drop in for tire services. As a tire shop, the environment would typically consist of a service bay area equipped for tire mounting, balancing, and repairs, along with an inventory of tires, including both new and used options. A small waiting area for customers might also be present.

Based on one customer review, there might be indications of a demanding operational environment. The comment "He seemed overworked and the place was definitely understaffed" suggests that the shop might, at times, experience high customer volume relative to its personnel, which could potentially impact wait times or the thoroughness of service for some individuals. While specific operating hours are not provided, tire shops typically operate during standard business hours throughout the week, often including Saturdays, to accommodate the general public.

El Tingon Tire Shop primarily deals with tire-related services and products. Their core offerings would include:

• Tire Sales: This encompasses both new and used tires. The availability of used tires is often a key offering for customers on a budget, providing a more affordable alternative to new tires.
• Tire Installation: They provide professional installation services for purchased tires, including mounting and balancing.
• Tire Repair: Services for repairing flat tires or other minor tire damage, aiming to extend the life of existing tires.
• Tire Disposal: Proper disposal of old tires is usually part of the service when new or used tires are installed.
• Basic Automotive Assistance: In one instance, a customer review highlighted that the staff went beyond just tire services to help start a car that wouldn't. This suggests a willingness to provide basic, helpful assistance when feasible, demonstrating a customer-oriented approach in some situations.

The business model, particularly with the emphasis on used tires, often caters to individuals seeking cost-effective solutions for their vehicle's tire needs.

The customer reviews provide a mixed but insightful perspective on El Tingon Tire Shop's features and service quality:

• Affordability (Potential): For budget-conscious individuals, the availability of used tires is a key draw. The pricing of "$40 out of desperation" for a tire suggests a lower price point compared to new tires.
• Customer Service (Variable): Reviews present contrasting experiences. One customer found the staff member "cordial and pleasant" despite issues with the tire quality. Another review, however, describes the staff as "amazing," "awesome," and going "above and beyond" to ensure customer safety, highlighting a positive and helpful interaction where they assisted with a car starting issue. This indicates that while individual experiences may vary, the potential for very positive and supportive service exists.
• Tire Quality (Inconsistent for Used Tires): A significant point of concern raised by one customer was the quality of a used tire sold. The description of "threads coming out of it" and being "equally as bad of not worse than the flat tire I was getting replaced" points to a potential inconsistency in the inspection and quality control of their used tire inventory. This is a crucial aspect for customers relying on used tires for safety and longevity.
• Staffing and Workload (Potential Challenge): The observation that the staff "seemed overworked and the place was definitely understaffed" could contribute to varied service experiences, especially during busy periods. This can affect the time spent on tire inspection or overall service efficiency.
• Location Convenience: For local residents, the shop's proximity is a clear advantage, as noted by the customer who mentioned it being "very close to my house."

Based on the provided information, there are no explicit promotional offers or advertised discounts. The "promotional" aspect largely relies on word-of-mouth and customer perception, which, as seen in the reviews, is bifurcated.

• One review, while acknowledging the staff's pleasant demeanor, strongly advises against the shop due to the poor quality of a used tire and feeling misled about its condition. The statement, "I will never return even though it's very close to my house," underscores a significant negative experience that outweighs convenience. This perception challenges the notion of the shop being "reputable" as heard by the customer.
• Conversely, another review offers effusive praise: "These guys are amazing. I got two tires. My car wouldn’t start. They took the time and effort to get to start. They wouldn’t let us leave until they knew I was safe and not going to back down. thank you guys you guys are awesome.!" This testimonial highlights exceptional customer care and a willingness to go the extra mile, creating a very positive and memorable experience. It emphasizes a level of commitment to customer well-being that goes beyond a transactional tire sale.

The juxtaposition of these reviews suggests that while El Tingon Tire Shop has the potential to offer highly supportive and helpful service, particularly in emergency situations, there may be inconsistencies, specifically regarding the quality assurance of their used tire inventory. Customers considering El Tingon Tire Shop should weigh these varied experiences, perhaps emphasizing a thorough inspection of any used tires prior to purchase or installation if quality is a primary concern. The shop's ability to provide swift and basic roadside assistance, as seen in one review, is a noteworthy positive aspect that contributes to its local appeal.