Ed Shults Ford Parts

Ed Shults Ford Parts, located at 2258 Washington St, Jamestown, NY 14701, USA, operates as a vital component of the larger Ed Shults Ford dealership. Within the "Auto Repair Stations" category, this establishment serves as a comprehensive automotive hub, providing not only genuine Ford and Ford-approved parts but also an extensive range of maintenance and repair services. Situated in Jamestown, NY, it caters to Ford owners, as well as drivers of other makes and models, offering certified expertise and a commitment to quality within the local community and surrounding areas like Westfield, Salamanca, and Lakewood, NY.

The environment at Ed Shults Ford Parts and its associated service department is designed to be a modern, professional, and customer-friendly dealership facility. You can expect a dedicated parts counter or department that is well-stocked with a wide array of genuine OEM Ford parts, Motorcraft parts, and Omnicraft parts (for non-Ford vehicles). This area is typically organized, clean, and staffed by knowledgeable personnel who can assist with identifying and ordering specific components. The service center features numerous well-equipped service bays, utilizing state-of-the-art diagnostic equipment and specialized tools unique to Ford vehicles. For customers awaiting service, the dealership provides a clean and comfortable waiting area, often featuring amenities such as complimentary Wi-Fi, refreshments (like coffee and bottled water), and even a business center. The overall atmosphere aims for efficiency, transparency, and a welcoming experience, consistent with the standards of a major automotive dealership group.

Ed Shults Ford, and by extension its Parts department and service center, offers a comprehensive suite of automotive services, aligning perfectly with its classification as an "Auto Repair Station." These services are designed to address a wide range of vehicle needs, from routine maintenance to complex repairs:

• **Genuine Ford Parts Sales:** A core function, providing access to authentic Ford, Motorcraft, and Omnicraft parts, ensuring proper fit, performance, and reliability. This includes everything from engine components and brake parts to filters, belts, and specialized accessories.
• **Routine Maintenance:** Essential for vehicle longevity and performance, including oil changes (using Motorcraft oil and filters), tire rotations, fluid checks and top-offs, and multi-point vehicle inspections. They also offer "The Works" package, which typically includes an oil change, tire rotation, and inspection.
• **Brake Services:** Comprehensive inspections, pad and rotor replacement, brake fluid exchanges, and repair of anti-lock braking systems (ABS). They emphasize brake safety maintenance.
• **Tire Services:** Sales of new tires from major brands (Goodyear, Cooper, Dunlop, Continental, Hankook, Bridgestone, Firestone, Pirelli, Yokohama, Toyo, Nitto, Michelin, BFGoodrich), tire mounting and balancing, flat tire repair, and wheel alignments (2-wheel and 4-wheel). They also handle tire pressure monitoring system (TPMS) services.
• **Engine Diagnostics and Repair:** Utilizing advanced diagnostic tools to pinpoint and resolve issues indicated by the check engine light, ranging from minor sensor problems to extensive engine overhauls. They are an expert heavy repair facility backed by Ford.
• **Transmission Services:** Fluid changes, filter replacements, and repairs for both automatic and manual transmissions, including transfer case service.
• **Battery and Electrical System Services:** Battery testing, replacement, and diagnosis of electrical system components such as starters, alternators, and wiring issues. They offer a warranty with complimentary towing on dealer-installed batteries.
• **Heating and Air Conditioning (HVAC) Services:** Diagnosis and repair of climate control systems, including A/C recharges.
• **Suspension and Steering Repair:** Addressing issues with shocks, struts, ball joints, tie rods, and power steering systems (including power steering fluid exchange) to ensure proper handling and ride comfort.
• **Coolant Service:** Coolant flushes and system inspections to maintain engine temperature.
• **Fuel Induction Service:** Cleaning fuel systems to improve engine performance and fuel efficiency.
• **State Inspections:** Performing required vehicle safety and emissions inspections for New York.

Ed Shults Ford Parts and Service boasts several key features that contribute to its reputation and customer experience. A critical feature is their team of **factory-trained and ASE-certified Ford technicians**. These technicians are part of a nationwide network, receive ongoing training developed by Ford, and have access to the latest tools and diagnostic equipment, ensuring that service is performed correctly the first time, particularly for complex Ford vehicles. The dealership's commitment to using **original equipment manufacturer (OEM) parts** (Ford, Motorcraft, Omnicraft) ensures that replacements are specifically designed for the vehicle, maintaining its original performance and reliability, and often coming with a parts and labor warranty.

Customer convenience is another prominent feature, with offerings such as **online service scheduling**, a **complimentary shuttle service** for customers (or a ride back and forth from their house, as noted in reviews), and even **Ford Pickup & Delivery** for service. They also offer a **free car wash** with service, adding a nice touch for customers. The presence of a **clean, comfortable waiting area with free Wi-Fi and mobile charging stations** enhances the waiting experience. Many reviews highlight the staff's professionalism, friendliness, and willingness to explain services and costs upfront, indicating a strong focus on **transparent communication and customer-focused experience**. Their overall high rating on platforms like Kelley Blue Book (4.5 stars) and AutoToday (4.4 stars from hundreds of reviews) often reflects positive experiences related to sales and service efficiency and customer care.

Ed Shults Ford actively promotes its services and parts through various specials and incentives. These promotions are typically updated monthly and can be found on their official website under sections like "Service & Parts Monthly Specials and Coupons" and "Parts Specials." Common promotional offers include:

• **Tire Rebates and Discounts:** Often including rebates of $50 or $100, or bonus FordPass Rewards Points, on sets of four qualifying tires from major brands. They also offer a "tire price match guarantee," promising to beat competitors' current prices on 17 major brands.
• **Maintenance Package Discounts:** Specials on services like "The Works" package (oil change, tire rotation, inspection).
• **Battery Offers:** Discounts on new battery purchases, often with complimentary towing for dealer-installed batteries.
• **FordPass Rewards Points:** Customers can earn points for purchasing Ford, Motorcraft, or Omnicraft parts and associated labor, which can be redeemed for future services or purchases.
• **Military and First Responder Discounts:** An $80 discount on qualifying tire purchases and installation for active and retired military and first responders.
• **Service Menu Pricing:** Their website provides transparent pricing for common services like coolant service ($149.95), brake fluid exchange ($139.95), 2-wheel alignment ($99.95), and transmission service ($189.95), allowing customers to compare costs.

Customers are highly encouraged to visit the Ed Shults Ford website or call their parts department at (716) 484-0121 or service department at the same number to inquire about the latest promotions, schedule service appointments, or order specific parts. Their parts department hours are typically Monday to Friday, 8:00 AM to 5:00 PM, and their service department shares similar hours, with both closed on Saturdays and Sundays.

In conclusion, Ed Shults Ford Parts and its comprehensive service center at 2258 Washington St, Jamestown, NY, represents a robust "Auto Repair Station" offering a full spectrum of parts sales and vehicle maintenance/repair services. Characterized by its factory-trained technicians, the use of genuine Ford parts, a wide array of convenient amenities, and a general commitment to customer satisfaction and transparent communication, it aims to be a reliable and professional choice for Ford owners and other vehicle drivers in the Jamestown region seeking quality automotive care and parts.