E & R Trailer Sales & Service, Inc.

E & R Trailer Sales & Service, Inc. ico

(37 reviews)

Auto Repair StationsOhioAllen CountyLimaFindlay Road

Allen County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed

E & R Trailer Sales & Service, Inc. Introduce

For individuals and businesses in Lima, Ohio, and the surrounding regions seeking expert services for their trailers, E & R Trailer Sales & Service, Inc. stands as a highly reputable and essential resource. Located conveniently at 1717 Findlay Rd, Lima, OH 45801, USA, E & R Trailer Sales & Service, Inc. operates within the Auto Repair Stations category, but with a distinct specialization in trailers. This focus means they are equipped to handle the unique demands of various trailer types, from commercial semi-trailers to utility and recreational models. You can easily reach them by phone at (419) 228-7278 or via mobile at +1 419-228-7278 for sales inquiries, service appointments, or urgent roadside assistance.

Environment and Operational Excellence

While specific details about the physical environment of E & R Trailer Sales & Service, Inc. are not explicitly described in the reviews, the nature of their business, particularly the mention of "roadside trailer repair" and doing a "very good job to the floor of my trailer," implies a robust and well-equipped operational setting. A facility capable of handling trailer repairs would require spacious service bays to accommodate large vehicles, specialized lifting equipment, and a comprehensive inventory of parts tailored for trailers. The consistent feedback regarding "fast professional service" and quick dispatch of technicians like Josh suggests a highly organized and efficient internal system. This points to a professional, likely industrial-style environment that prioritizes quick turnaround times and effective problem-solving for their clientele. The positive comments about staff being "friendly" also indicate a welcoming and approachable atmosphere despite the heavy-duty nature of the work.

Comprehensive Services and Goods for Sale

As a specialized Auto Repair Station focusing on trailers, E & R Trailer Sales & Service, Inc. offers a wide array of services and goods designed to meet the diverse needs of trailer owners. Their offerings, based on customer reviews, clearly include:

  • Trailer Repair Services: This is a core offering, encompassing various mechanical and structural repairs. The mention of fixing the "floor of my trailer" highlights their capability for specific structural and integrity-related repairs.
  • Roadside Trailer Repair: A highly valuable service, providing emergency assistance to stranded trailers. The fact that they "sent someone out in minutes!" for a roadside call demonstrates their commitment to rapid response and minimizing downtime for commercial operators and private owners alike.
  • Diagnosis and Troubleshooting: Their ability to quickly identify and solve issues on-site, as demonstrated by Josh not leaving "until he solved the issue," signifies strong diagnostic capabilities and persistence in problem-solving.
  • Trailer Sales: As their name explicitly states "Trailer Sales," they are also a point of purchase for new or used trailers, catering to various hauling needs. While reviews focus on service, this is a fundamental aspect of their business model, offering a comprehensive solution for those looking to acquire or maintain trailers.

Regarding "goods for sale," alongside new and used trailers, customers can expect that E & R maintains an inventory of essential trailer parts and components necessary for repairs, such as axles, brakes, tires, lights, structural elements, and flooring materials. These parts are implicitly sold and installed as part of their repair services.

Distinguishing Features and Customer Focus

E & R Trailer Sales & Service, Inc. stands out due to several key features that resonate strongly with their customer base:

  • Exceptional Responsiveness for Roadside Assistance: The ability to dispatch a technician "in minutes" for a roadside emergency is a critical feature, providing invaluable support to individuals facing unexpected breakdowns. This rapid response is a major competitive advantage.
  • Problem-Solving Tenacity: Technicians like Josh are praised for their dedication, "would not leave until he solved the issue." This persistence ensures that problems are fully resolved, rather than just temporarily patched, building immense customer trust.
  • Professionalism and Friendliness: Consistently described as "fast professional service" and having "very friendly" guys, the team at E & R creates a positive and reassuring experience for customers, even during stressful breakdown situations.
  • Reasonable Pricing: The comment "Very reasonable prices" highlights their commitment to offering fair value for their services, making quality trailer repair accessible without excessive cost.
  • Comprehensive Trailer Expertise: Their specialization in trailers, from sales to diverse repairs, positions them as knowledgeable experts in the field. This deep understanding allows them to address a wide range of issues specific to trailers.
  • Strong Recommendations: The enthusiastic "Highly Recommended for my Troqueros friends" (referring to truck drivers) underscores the strong word-of-mouth endorsement they receive from professional users who rely on their trailers for livelihood.
Promotional Information and Trust Building

The most compelling promotional information for E & R Trailer Sales & Service, Inc. comes directly from the highly positive customer testimonials. Phrases like "Highly Recommended," "fast professional service," and "very good job" are powerful indicators of their service quality. The specific recognition of individual team members like Josh further personalizes the positive experience.

For local users in Lima, OH, who own or operate trailers, E & R Trailer Sales & Service, Inc. is positioned as the go-to provider for reliable sales and expert repair solutions, including critical roadside assistance. Their commitment to rapid response, thorough problem-solving, professional yet friendly service, and reasonable pricing makes them an invaluable resource. The strong recommendations from satisfied customers, particularly those in the commercial trucking sector, serve as a testament to their dependable service, encouraging new clients to trust E & R with their trailer needs.

E & R Trailer Sales & Service, Inc. Photos

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E & R Trailer Sales & Service, Inc. Location

E & R Trailer Sales & Service, Inc. Customer Reviews

Called for roadside trailer repair and they sent someone out in minutes! Josh was the tech who worked on my trailer and would not leave until he solved the issue. E&R is lucky to have Josh on their team! Thank you guys for the fast professional service.

Jan 30, 2025 · Ayman Soltan

Very good job to the floor of my trailer. Very reasonable prices, fast and the guys very friendly. Many Blessings. Highly Recommended for my Troqueros friends

Jul 29, 2021 · Felix Torres

Went from a 5 star to a 1! Worked with the service team for nearly a month to get some work done on a company vehicle. We approved all of the work! We got all of the estimates. The morning the truck was to be delivered to their shop I received an email not even a phone call an email as all it stated was we regret to inform you we can not provide services for you. Then after calling all I got was I'm sorry I can't get into it. Absolutely the worse customer service and absolutely no business ethics! This company has set us back weeks for their unprofessional business handling.

Mar 10, 2024 · Jason Deal

Everyone was absolutely amazing. Took my trailer in for a new hub cab and seal. Amazing prices and friendly people. Super quick also. Thank you everyone for getting me back on the road quick. You all are my heros 🤗

Jan 13, 2023 · Kristina Thomas

I was not impressed when they lied to my face. I needed a vehicle inspection done for work. It did not pass inspection because it needed front end work done. They referred me to a shop down the street. I took it to my regular mechanic and he said nothing was wrong with the truck. I returned to E and R for the inspection and it passed. I explained no work was done and he went out to the shop, came back 2 minutes later and said there was a loose bolt that he tightened and I was good to go.

Jun 04, 2021 · edward massie