Don Wood Ford Parts

Located at 2065 E State St, Athens, OH 45701, USA, Don Wood Ford Parts operates as a parts department associated with a Ford dealership, placing it within the Auto Repair Stations category by providing essential goods and services for vehicle maintenance and repair. As an authorized Ford parts provider, they specialize in supplying original equipment manufacturer (OEM) parts for Ford vehicles. They can be contacted at (740) 593-6642 or via their mobile number, +1 740-593-6642.

The environment of Don Wood Ford Parts is likely integrated within the broader Don Wood Ford dealership. This would typically include a dedicated parts counter where customers can interact with parts specialists to inquire about and order specific Ford components. The parts department would also have storage areas, potentially extensive, to house a wide inventory of Ford parts, ranging from common maintenance items to more specialized components. Given its dealership affiliation, the facility would likely have access to Ford's parts catalogs and ordering systems, ensuring accuracy and availability for a wide range of Ford models, both current and potentially older.

As the parts arm of a Ford dealership, the primary service of Don Wood Ford Parts is the sale of genuine Ford auto parts. This encompasses a comprehensive range of components, including:

• **Routine Maintenance Parts:** Such as oil filters, air filters, fuel filters, spark plugs, belts, hoses, and wiper blades specifically designed for Ford vehicles.
• **Replacement Parts:** Including brake components (pads, rotors, calipers), exhaust system parts, suspension components (struts, shocks, springs), steering parts, cooling system components (radiators, water pumps), and electrical system parts (batteries, alternators, starters).
• **Body Parts:** Such as fenders, bumpers, hoods, doors, and trim pieces, often available painted or primed for painting to match Ford factory finishes.
• **Engine and Transmission Components:** Offering a wide array of internal engine parts, as well as transmission components for both automatic and manual Ford vehicles.
• **Accessories:** Including genuine Ford accessories designed to personalize or enhance vehicle functionality, such as floor mats, cargo organizers, roof racks, and electronic upgrades.
• **Technical Assistance:** Parts specialists at Don Wood Ford Parts likely possess the expertise to help customers identify the correct parts for their specific Ford vehicle based on its year, make, model, and VIN (Vehicle Identification Number). They can also provide information on part compatibility and availability.

The customer reviews offer a mixed perspective on Don Wood Ford, which, while focusing on the dealership as a whole, provides some insight into the parts and service experience.

One positive review highlights several key features:

• **Appointment Availability:** The customer notes being consistently able to get service appointments, suggesting an organized service department that can accommodate customer needs.
• **Average Service Time:** The time taken for servicing the vehicle is described as "about average," indicating a reasonable expectation for service duration.
• **Great Customer Service:** This is a significant positive aspect, with the reviewer stating that "Everyone on staff who I have experienced is helpful and informative." This suggests a customer-focused approach across different departments, likely including the parts department if the reviewer interacted with them.

However, a contrasting negative review raises serious concerns:

• **Post-Purchase Issues:** The friend's experience of a recently purchased car needing "extensive work" within a month is troubling and suggests potential issues with vehicle quality or pre-sale inspection.
• **Alleged Review Blocking:** The accusation of blocking negative reviews on Facebook to avoid appearing like a "chop shop" is a serious allegation that, if true, would indicate a lack of transparency and an attempt to suppress negative feedback. This could impact customer trust in all aspects of the dealership, including the parts department.
• **Negative Analogy:** The comparison to Danny Devito's character in Matilda, known for negative traits, conveys a strong sense of dissatisfaction with the dealership's integrity and customer treatment.

Given the limited information specifically about the parts department and the conflicting reviews that largely focus on vehicle sales and service, it is challenging to definitively outline promotional information for Don Wood Ford Parts. However, based on common practices at dealership parts departments, potential promotional aspects might include:

• **Genuine Ford Parts Promotions:** Ford Motor Company often has national or regional promotions on specific genuine parts, such as discounts on oil changes, brake service, or battery replacements, which would be offered through dealerships like Don Wood Ford.
• **Service and Parts Bundles:** The service department might offer packages that include both labor and genuine Ford parts at a discounted rate for common services.
• **Parts Specials:** The parts department itself might run promotions on specific parts that are overstocked or are being promoted by Ford.
• **Online Coupons or Discounts:** Offering printable coupons or online discount codes for parts purchases or service.
• **Loyalty Programs:** Rewarding repeat customers with discounts on parts or service.
• **Seasonal Promotions:** Offering discounts on parts related to seasonal maintenance, such as winter tires or air conditioning components.

Local users in Athens, Ohio, seeking genuine Ford auto parts have Don Wood Ford Parts as a direct source. The positive review suggests helpful and informative staff, which would be beneficial when trying to identify and order the correct Ford components. However, the serious allegations in the negative review regarding transparency and vehicle quality should also be considered when forming an overall impression of the dealership. Customers are advised to engage directly with the parts department to inquire about specific parts, pricing, and any current promotions, and to make their own informed decisions based on their interactions and needs.

In conclusion, Don Wood Ford Parts in Athens, as part of a Ford dealership, offers a wide range of genuine Ford auto parts and likely provides knowledgeable assistance in selecting the correct components. While one customer reported positive experiences with the dealership's service and staff helpfulness, another raised significant concerns about transparency and vehicle quality. Local Ford owners should consider Don Wood Ford Parts as a primary source for OEM parts but may also want to seek direct interactions with the parts department to assess their service and offerings firsthand and potentially compare with other local auto parts suppliers.