Diaz Auto dismantling & Repair

Diaz Auto dismantling & Repair, located at 2129 S Union Ave, Bakersfield, CA 93307, operates as an Auto Repair Station that seemingly combines vehicle repair services with the dismantling of vehicles and the sale of used auto parts. They can be contacted at (661) 831-8820 or +1 661-831-8820. To provide local users with a detailed understanding of what to expect from this establishment, we have analyzed the available customer reviews, which offer contrasting perspectives on their services and business practices.

As an Auto Repair Station that also engages in auto dismantling, Diaz Auto dismantling & Repair likely offers a unique combination of services. Their repair services would typically include general mechanical repairs, engine replacement (as indicated by one positive review), and possibly other specialized services. The dismantling aspect suggests they may also offer a source for used auto parts, which can be a cost-effective solution for some vehicle repairs. This dual nature could be a significant feature for local users looking for both repair services and affordable parts.

The environment of Diaz Auto dismantling & Repair is not explicitly described in the reviews. However, one might envision a facility that includes a repair shop area with service bays and tools, as well as a separate area or yard where vehicles are dismantled and parts are stored. The positive review mentions visiting them twice for an engine replacement, suggesting a functional repair environment. The overall atmosphere might be that of a busy, working garage with the added element of a salvage yard.

In terms of services, the positive review from Mary Ellen Madrigal highlights a helpful experience with getting a motor and having it replaced. She praises the entire crew for being friendly, helpful, and understanding of her needs. Her repeat business and recommendation to friends and family suggest a positive experience with their repair services and customer interaction. This indicates that Diaz Auto dismantling & Repair can provide valuable assistance with significant repairs like engine replacements, supported by a friendly and helpful staff.

Conversely, the second review details a negative experience related to the potential sale of a vehicle to Diaz Auto dismantling & Repair. The reviewer describes being made to wait for two hours, followed by misleading information about their departure time, ultimately resulting in the vehicle not being sold. This experience is characterized as "very unprofessional," with the reviewer feeling "stood up and lied to," leading to a strong recommendation against doing business with them. This account raises concerns about their professionalism and reliability in transactions beyond repair services.

The features of Diaz Auto dismantling & Repair, as perceived through these limited reviews, present a mixed bag. The positive aspect highlights their helpfulness in sourcing and installing major components like engines, coupled with a friendly and understanding staff. This suggests a customer-oriented approach when it comes to repair services, at least in some instances. The added benefit of potentially sourcing used parts in-house could also be a significant advantage for certain types of repairs.

However, the negative review points to serious issues with their professionalism and reliability in other business dealings, specifically regarding purchasing vehicles. The lack of punctuality, misleading communication, and ultimately failing to complete a transaction reflect poorly on their business ethics and customer respect in this context. This suggests that while their repair services might be satisfactory for some, other interactions could be problematic.

Regarding promotional information, neither review mentions any specific discounts or special offers on their repair services or used parts. It is common for Auto Repair Stations to have promotions, but no such information is available in the provided feedback. The positive review serves as an implicit promotion through the positive experience shared, while the negative review acts as a strong deterrent for potential customers, especially those looking to sell their vehicles.

For local users in Bakersfield, CA, considering Diaz Auto dismantling & Repair, it is crucial to weigh these contrasting experiences. If you are looking for engine replacement or other repair services and value a friendly and helpful staff, the positive review suggests that you might have a good experience. The potential availability of used parts could also be a significant benefit for cost-effective repairs.

However, the negative review regarding the attempted sale of a vehicle raises concerns about their professionalism and reliability in business dealings beyond repairs. If you are considering selling a vehicle to them, you might want to proceed with caution based on this feedback. It could be prudent to seek additional recent reviews specifically related to their vehicle purchasing process.

In conclusion, Diaz Auto dismantling & Repair in Bakersfield, CA, appears to be an Auto Repair Station that also engages in auto dismantling and the sale of used parts. While one customer reported a positive experience with engine replacement and praised the friendly and helpful staff, another customer had a significantly negative experience related to selling a vehicle, citing unprofessionalism and misleading behavior. Local users should consider these contrasting perspectives when deciding whether to use their services, particularly differentiating between repair needs and other potential transactions like selling a vehicle.