GDR

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 8:00 AM - 6:00 AM
Tuesday 8:00 AM - 6:00 AM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 AM
Sunday Closed

GDR Introduce

GDR, located at 2143 S Union Ave, Bakersfield, CA 93307, USA, operates as an establishment within the "Auto Repair Stations" category, intending to provide automotive repair and maintenance services to local users in Bakersfield. For individuals considering GDR for their vehicle needs, it is imperative to present an objective overview based on the publicly available information, including direct customer feedback.

The environment at GDR, typical of an auto repair station, would feature a workshop designed for vehicle maintenance and repair. This would include service bays equipped with lifts, various tools for diagnostics, and mechanical work. A reception or waiting area would likely be present for customer interactions. Given the specific feedback, the perceived atmosphere within the shop is a critical aspect of its environment. Customer reviews indicate concerns about the professional conduct of staff and the overall ambiance. While standard auto repair shops strive for a clean, organized, and professional environment, the feedback suggests that in certain instances, the actual working conditions or staff behavior might deviate from these expectations. The location on S Union Avenue, a thoroughfare in Bakersfield, indicates its presence within a busy commercial area, making it accessible to a segment of the local driving population. The overall environment would be primarily functional for carrying out repairs, but customer experiences suggest that the operational culture significantly influences the perception of the environment.

As an "Auto Repair Station," GDR would ostensibly offer a range of automotive repair services. This would typically include general vehicle maintenance such as oil changes, brake inspections and replacements, and tire services. More complex repairs like engine diagnostics, transmission work, and electrical system troubleshooting would also be within the scope of a full-service repair shop. Customer feedback specifically mentions "service repair" on a "truck," indicating that they handle larger vehicles and potentially more significant mechanical issues. The nature of the complaints, involving "reman parts or used instead of new" and issues with repairs being "not fixing it right," implies that the services provided encompass part replacement and general vehicle diagnostics and repair. While the aim of any auto repair station is to restore vehicles to proper working order, the feedback suggests that the quality and integrity of the repairs, as well as the parts used, are areas of concern for some customers. The stated service would be to diagnose and fix automotive problems, but the actual execution of these services is subject to the negative experiences shared in the customer reviews.

The features of GDR, as described by the provided customer reviews, paint a challenging picture of its operations. A prominent feature, or rather a significant characteristic, is the

reported issue of overcharging

. Customers explicitly state, "We were way over charged for service repair" and that "he will make sure to charge you more even if he gave you an estimate in the end!" This suggests a lack of transparency and adherence to initial estimates, which is a critical concern for any customer seeking auto repair. Another highly problematic feature is the alleged

use of "reman parts or used instead of new"

while potentially charging for new dealer parts. This practice, if accurate, raises serious questions about the ethical standards and honesty of the business, leading to accusations of being a "theft and a liar!" The complaints also highlight a

lack of accountability and failure to "stand behind work,"

indicating that repairs may not be completed correctly, and subsequent issues are not resolved satisfactorily. Customer interactions are described negatively, with the owner, Dennis, being characterized as "very rude and does not respect his customers." Furthermore, the reviews mention

unprofessional conduct,

including "drinking beer while working," which points to a disregard for professional standards and safety. Lastly, the

extended repair times

and alleged "many many lies when I would ask about the progress of my truck" indicate severe issues with project management, communication, and overall efficiency, with one job reportedly taking "months for a job to be completed." These features, as reported by customers, represent significant operational and ethical challenges for GDR.

Given the overwhelmingly negative nature of the available customer reviews, any discussion of "promotional information" for GDR must be framed within this context. Traditional promotional strategies, such as offering discounts, highlighting expertise, or emphasizing customer service, would be significantly undermined by the expressed customer dissatisfaction. Businesses typically promote their strengths, but the feedback for GDR points to significant weaknesses in areas that are fundamental to customer trust and satisfaction. Therefore, it is highly unlikely that GDR would actively promote the issues raised by customers. If GDR were to engage in promotional activities, they would ideally focus on addressing and rectifying the concerns raised in the reviews. For instance, a genuine commitment to transparent pricing, a guarantee on parts and labor (and actually standing behind it), and a demonstrated improvement in customer service and communication would be necessary to rebuild a positive reputation. Without such fundamental changes, any promotional efforts would likely be ineffective or even counterproductive, as they would clash with the strong negative public feedback. The presence of phone numbers (661) 932-6593 and +1 661-932-6593 would be for direct customer inquiries, but the reviews suggest that even direct communication has been problematic. For any auto repair business, the most effective promotion comes from satisfied customers; the current public feedback suggests a significant challenge in this regard for GDR.

GDR Photos

GDR 0
GDR 1
GDR 2
GDR 3
GDR 4
GDR 5
GDR 6
GDR 7
GDR 8
GDR 9

GDR Location

GDR Customer Reviews

If there was a lower star I would pick it, We were way over charged for service repair and now they won't stand behind work. Used reman parts or used instead of new. Dennis is very rude and does not respect his customers

Sep 06, 2024 · Chuck Howard

Worst place ever!! I wish you can trust what im saying. Please look for a better place in the end he will charge you new parts from the dealer but uses refurbished parts! Deniss the owner is a theft and a liar! They are not professional. They are drinking beer while working. It took many many lies when I would ask about the progress of my truck! Took months for a job to be completed! Do your self a favor whatever you think you are going to say he will make sure to charge you more even if he gave you an estimate in the end! No ethics! No morals! I have the proof! Best of luck and shop around before you stop in this horrible place. 12-17-21

Dec 18, 2021 · Fatima Ledesma

Way over priced on parts. Some parts are cheaper on road compared to there prices l. Go to dealership and you will get better pricing.

May 08, 2023 · Jt Shergill

Good Honest Work, Very fair pricing, always has parts in stock highly recomend them!!

Apr 29, 2021 · South Valley Tires Cruz

I have been attempting to contact this tower to get the bill for weeks at this point and the one time someone picks up he hung up just as fast.

May 26, 2021 · Jared Smith