Debolt Auto and Tire

Welcome to Debolt Auto and Tire, an Auto Repair Station located at 140 Oak St, Toledo, OH 43605. Serving the local Toledo community, Debolt Auto and Tire offers a range of services related to vehicle maintenance and repair, with a particular emphasis on tires. While detailed information about the shop's environment and facilities is not available online, customer feedback provides some insight into their operational style and customer interactions.

As an Auto Repair Station, Debolt Auto and Tire provides several key services for vehicle owners. Based on the limited customer reviews available, these services include:

• General Car Repair: One customer mentioned having their car run well initially after a service, suggesting that Debolt Auto and Tire offers general car repair services aimed at resolving various vehicle issues.
• Tire Services: The name "Auto and Tire" and the positive review mentioning "fast, good prices" for work done right the first time imply that tire-related services, such as repair, replacement, and potentially wheel alignment, are a significant part of their business.
• Parts Ordering and Replacement: A negative review indicates that Debolt Auto and Tire facilitates the ordering of parts for repairs.

Based on the limited customer feedback, the features of Debolt Auto and Tire can be viewed from contrasting perspectives:

• Potential for Fast and Efficient Service: One customer praised the speed of their service, indicating that Debolt Auto and Tire may be capable of completing work quickly.
• Competitive Pricing (Potentially): The same positive review mentions "good prices," suggesting that their service rates may be competitive within the local market.
• Initial Positive Interactions: The negative review notes that the service was "very friendly at first," indicating a potentially positive initial customer interaction.

However, it is crucial to also consider the significant negative feedback from another customer. This review raises serious concerns about the professionalism and reliability of Debolt Auto and Tire:

• Unresolved Issues and Lack of Follow-Up: A customer reported that the initial issue with their car recurred shortly after service. Despite informing Debolt Auto and Tire and ordering a specific part at their request (costing $150), the customer alleges they were "ghosted" with no explanation or further assistance.
• Poor Communication and Lack of Professionalism: The alleged lack of communication and ignoring of messages after the part was ordered suggests a significant lack of professionalism and poor customer service.
• Potential Impact on Warranty: The customer also expressed concern about being unable to claim a warranty on other parts due to the unresolved situation and the involvement of Debolt Auto and Tire.
• Loss of Trust: The negative experience led the customer to express a loss of trust in Debolt Auto and Tire and the broader challenge of finding reliable auto service.

Currently, there is no information available regarding specific promotional offers or warranties provided by Debolt Auto and Tire in the limited online reviews. Local users considering Debolt Auto and Tire for their vehicle needs should be aware of the contrasting customer experiences. The positive review suggests the potential for fast and affordable service, while the negative review raises serious concerns about follow-up, communication, and the resolution of issues.

Given the limited and conflicting information, it is strongly recommended that local users considering Debolt Auto and Tire for their auto repair or tire needs exercise caution. It would be prudent to inquire directly about their diagnostic processes, repair guarantees, communication protocols, and policies on handling unresolved issues before entrusting them with your vehicle. Requesting detailed estimates and clarification on the steps involved in any repair work is also advisable. The significant negative feedback regarding communication and the handling of a recurring issue after a paid repair should be a key consideration for potential customers.

In conclusion, Debolt Auto and Tire in Toledo, OH, is an Auto Repair Station that has received both positive feedback regarding speed and pricing, and significant negative feedback concerning communication, follow-up on repairs, and overall professionalism. The contrasting experiences highlight the importance of thorough communication and understanding the shop's policies before committing to their services. Local users should weigh these factors carefully and consider seeking additional information or references before making a decision.