D & D Auto Repair

D & D Auto Repair ico

(67 reviews)

Auto Repair StationsOhioAshland CountyAshlandClaremont Avenue

Ashland County . Ohio

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

D & D Auto Repair Introduce

D & D Auto Repair operates as a prominent and well-regarded auto repair station, providing a broad spectrum of services to local vehicle owners. While there may be multiple businesses named "D & D Auto Repair" across various regions, the overarching characteristics common to highly-rated establishments under this name emphasize reliability, honest service, and a strong focus on customer satisfaction. This introduction will focus on the general attributes and offerings typically associated with a reputable D & D Auto Repair business within the "Auto Repair Stations" category.

Environment and Facilities

The environment at a typical D & D Auto Repair shop is designed to be professional, functional, and welcoming. Customers can expect a clean and organized workspace, indicative of a well-managed automotive service center. The repair bays are equipped with the necessary tools and diagnostic equipment to handle a diverse range of vehicle issues, from routine maintenance to complex repairs. While specific amenities like luxurious waiting areas might vary by individual location, the general aim is to provide a comfortable and transparent experience. The front office or reception area is typically set up to facilitate clear communication between customers and service advisors, ensuring that vehicle owners understand the recommended services and their associated costs. The overall atmosphere strives for an approachable and trustworthy feel, where customers feel confident leaving their vehicles in capable hands. The emphasis is on efficiency and cleanliness, ensuring a positive impression from the moment a vehicle enters the facility.

Services Offered

As an "Auto Repair Station," D & D Auto Repair provides a comprehensive suite of automotive services, catering to a wide variety of vehicle makes and models. Their service offerings are designed to cover nearly all aspects of vehicle maintenance and repair, positioning them as a versatile solution for local drivers.

  • General Vehicle Maintenance: These are the routine services essential for keeping a vehicle in optimal condition and extending its lifespan.
    • Oil Changes: Standard oil, lube, and filter services using appropriate oil types for specific vehicles.
    • Fluid Checks and Top-offs: Including transmission fluid, brake fluid, coolant, power steering fluid, and windshield washer fluid.
    • Tire Services: Comprehensive tire care, including rotation, balancing, flat repair, and new tire sales and installation.
    • Filter Replacements: Air filters, cabin filters, and fuel filters to ensure optimal engine performance and interior air quality.
    • Battery Testing and Replacement: Ensuring reliable starting power and addressing electrical system concerns.
  • Diagnostic and Repair Services: D & D Auto Repair is equipped to diagnose and fix a broad spectrum of mechanical and electrical issues.
    • Engine Diagnostics and Repair: Addressing "check engine" light issues, engine performance problems, tune-ups, and more extensive engine component repairs.
    • Brake System Service: Comprehensive brake repairs, including pad and rotor replacement, caliper service, brake fluid flushes, and anti-lock braking system (ABS) diagnostics.
    • Transmission Service and Repair: While some D & D locations might specialize more heavily in transmissions (e.g., "D & D Automatic Transmission"), general auto repair shops under this name will still offer basic transmission fluid services, diagnostics for shifting issues, and potentially minor repairs or recommendations for specialized service if needed.
    • Suspension and Steering Repair: Addressing issues related to shocks, struts, ball joints, tie rods, and alignments to ensure proper handling and ride comfort.
    • Heating and Air Conditioning (HVAC) Service: Diagnosing and repairing issues with vehicle heating and cooling systems, including refrigerant recharges and component replacements.
    • Electrical System Repair: Troubleshooting and fixing problems related to alternators, starters, wiring, lights, and other electrical components.
    • Exhaust System Repair: Addressing issues with mufflers, catalytic converters, and exhaust pipes.
  • Pre-Purchase Inspections: Offering thorough inspections for individuals looking to buy a used vehicle, providing peace of mind about its condition.
Features and Customer Experience

The success and positive reputation of a D & D Auto Repair establishment often stem from several key features that prioritize the customer experience:

  • Experienced and Certified Technicians: A hallmark of reputable D & D Auto Repair shops is the presence of skilled and often ASE-certified technicians. This ensures that repairs are performed correctly and efficiently, leveraging deep knowledge of automotive systems.
  • Honesty and Integrity: Numerous customer reviews consistently highlight the honesty and transparency of D & D Auto Repair. Customers appreciate that they are not pressured into unnecessary repairs and that the staff clearly explains the diagnosis and recommended work. This builds significant trust.
  • Fair and Competitive Pricing: D & D Auto Repair aims to provide high-quality service at reasonable and competitive prices, making professional automotive care accessible to a wider customer base. They often strive to offer cost-effective solutions without compromising on quality.
  • Customer-Centric Communication: Effective communication is a key feature. Staff are typically praised for being friendly, approachable, and for taking the time to answer questions and keep customers informed throughout the repair process.
  • Quality Parts and Workmanship: Reputable D & D locations use quality parts and stand behind their work, often offering warranties on repairs to give customers peace of mind.
  • Efficiency and Timeliness: While thoroughness is paramount, D & D Auto Repair strives for efficient service, understanding that vehicle downtime can be inconvenient for customers. They aim for timely completion of repairs and maintenance.
  • Local Community Focus: Many D & D Auto Repair shops operate as independent or family-owned businesses, fostering a strong connection with the local community and providing personalized service.
Promotional Information

Like most competitive auto repair stations, D & D Auto Repair often employs various promotional strategies to attract new customers and reward loyal ones. While specific offers can vary by location and time, local users can generally look for the following types of promotions:

  • New Customer Discounts: Often, there are introductory offers for first-time customers, such as a percentage off their first service or a discount on a specific service like an oil change.
  • Seasonal Service Specials: Promotions frequently align with seasonal needs, such as pre-winter vehicle checks, summer travel readiness packages, or back-to-school maintenance deals. These might bundle several services at a reduced price.
  • Oil Change and Tire Service Deals: Common maintenance services like oil changes and tire rotations are often promoted with special pricing to encourage regular vehicle upkeep.
  • Brake Service Specials: Given the importance of braking systems, D & D Auto Repair may offer discounts on brake inspections or specific brake component replacements.
  • Online Coupons and Deals: Many auto repair shops utilize their websites or local coupon platforms to publish downloadable or printable coupons for various services.
  • Referral Programs: Some locations might have referral programs where existing customers receive a discount for referring new clients.
  • Financing Options: For larger, unexpected repairs, D & D Auto Repair might partner with financing companies to offer payment plans, making essential services more affordable.

To take advantage of current promotions, local users are advised to visit the specific D & D Auto Repair location's website, check local advertising, or call them directly. The consistent positive feedback regarding their service quality and honesty suggests that even without active promotions, customers find inherent value in their reliable and professional approach to automotive care.

D & D Auto Repair Photos

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D & D Auto Repair Location

D & D Auto Repair Customer Reviews

I've come to see Ben at D&D Auto Repair on several occasions from purchasing new tires, tire fixes, transmission issues, and even just a simple oil change. Ben is always so quick to identify any issues and let you know if there are any to keep your eyes peeled for. Very efficient and aims to get you back in your vehicle as soon as possible. Lex at the front is a pleasure to work with as well. Pricing is always reasonable for what the issue I'm experiencing is. Very appreciative of the services provided by D&D and would recommend to anyone.

Apr 24, 2025 · Devin McGhee

Had my wifes jeep looked at, keeps eating passenger tire even after 2 alignments, they got it in and was told passenger upper and lower ball joints are bad, everything else was fine just those 2 ball joints, will be using them soon for alignment after i install new ball joints

May 09, 2025 · jackhammer gaming

Came by because my break light had come on. The kind gentlemen checked my fluid, and it was low. He got some fluid for me, filled it and then didn't charge me a penny. Thank you so much for your kindness! Highly recommend this shop!

Dec 15, 2024 · Corinna Thomas

Very cool guy. Knows what he's doing, respectful and I recommend him. I do all my repairs through D&D auto. And no I wasn't paid for this review, haha. Just a valued customer!

Nov 13, 2024 · Curtis Sackett

Whatever your auto repair needs are Ben can take care of you at D&D. I have had all of my vehicles worked on here and have always been satisfied, and the prices are very reasonable. If you are in the market to purchase a vehicle, you can also check-out the variety of autos that are for sale at D&D.

Nov 12, 2024 · Wendy White