Caliber Collision

Caliber Collision ico

(263 reviews)

Auto Repair StationsOhioAshland CountyAshlandClaremont Avenue

Ashland County . Ohio

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  • +1 567-203-4755
  • www.caliber.com
  • 2143 Claremont Ave, Ashland, OH 44805, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Caliber Collision Introduce

When the unexpected happens and your vehicle sustains damage from a collision, finding a reliable and expert auto repair station is paramount. In Ashland, Ohio, Caliber Collision stands as a prominent and trusted name within the "Auto Repair Stations" category, specifically specializing in comprehensive collision repair and auto body services. Their stated purpose, "Restoring the Rhythm of Your Life®," underscores their commitment to not just fixing vehicles, but also easing the stressful aftermath of an accident for their customers.

The Caliber Collision center in Ashland, Ohio, is conveniently located at 2143 Claremont Avenue, Ashland, OH 44805. This accessible location ensures that residents in Ashland and the surrounding areas can easily reach their facility. Caliber Collision centers typically operate during standard business hours, generally Monday through Friday, though specific hours for the Ashland location should be confirmed directly with them. Their operational model is designed to facilitate timely repairs and provide a smooth experience for clients navigating the complexities of post-accident vehicle restoration.

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Environment and Facilities

The environment at Caliber Collision is designed to reflect professionalism, efficiency, and a focus on cutting-edge repair techniques. As a leading collision repair provider, their facilities are equipped with state-of-the-art technology necessary for modern vehicle repair. This includes advanced diagnostic tools for comprehensive damage assessment, precision equipment for frame straightening and structural repairs, and sophisticated paint booths for flawless finishes. The repair bays are likely well-organized and clean, reflecting the precision required for bodywork and painting. For customers, the facility typically offers a welcoming reception area where they can discuss their repair needs, receive estimates, and arrange for related services like rental cars. The emphasis is on a streamlined process and a comforting atmosphere during a stressful time.

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Comprehensive Collision Services

Caliber Collision's core offering revolves around restoring vehicles to their pre-collision condition safely and efficiently. Their services extend beyond simple dent removal, covering a wide spectrum of damage types and vehicle systems. As an "Auto Repair Station" focused on collision, their primary services include:

  • Auto Body Repair: This encompasses a full range of services to repair damage to the vehicle's exterior, including dents, scratches, crumpled panels, and structural damage. Their I-CAR certified teammates (a global standard for collision repair training) leverage continuous training and state-of-the-art equipment to ensure repairs meet industry benchmarks.
  • Paint Repair: Utilizing advanced color-matching technology and techniques, Caliber Collision aims to perfectly match the vehicle's original paint color. This includes meticulous surface preparation, primer application, multi-stage paint application, and a glossy clear coat for a factory-fresh finish. They address everything from minor chips and scratches to extensive repainting.
  • Paintless Dent Repair (PDR): For minor dents and dings where the paint surface is not compromised, PDR is an efficient method to restore the panel without traditional body fillers or repainting.
  • Auto Glass Repair and Replacement: Caliber offers expert collision auto glass repair and replacement for windshields, side windows, and rear windows. Their AGSC (Auto Glass Safety Council) certified technicians are trusted by major vehicle manufacturers and insurance carriers for safe and reliable glass services. This can include mobile or in-shop service for convenience.
  • Advanced Driver-Assistance System (ADAS) Calibration: Modern vehicles rely on sophisticated ADAS features (like lane keeping assist, adaptive cruise control, automatic emergency braking) that often require recalibration after a collision or even a windshield replacement. Caliber Collision is equipped with Protech technology to perform these crucial calibrations, ensuring these safety systems function correctly post-repair.
  • Frame Straightening: For vehicles with significant structural damage, they utilize specialized equipment to restore the vehicle's frame to factory specifications, which is critical for vehicle safety and performance.
  • Major & Minor Damage Repair: Whether it's a minor fender bender or extensive structural damage, Caliber Collision has the expertise and equipment to handle a wide range of repair complexities.

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Key Features and Customer Experience

Caliber Collision distinguishes itself in the collision repair industry through several customer-centric features and a commitment to quality:

  • Limited Lifetime Warranty: Caliber Collision stands behind its work with a written limited lifetime warranty on all repairs. This warranty is valid at any of their 1,800+ convenient locations nationwide, providing customers with long-term peace of mind.
  • Insurance Carrier Partnership: They are a pre-approved partner with virtually all major insurance carriers. This significantly streamlines the repair process for customers, often eliminating the need to get multiple estimates and simplifying claims handling. Caliber's team assists customers in navigating the insurance process, often being able to work directly with insurers.
  • I-CAR Gold Class Certification: This certification signifies that Caliber Collision locations maintain a high level of training for their technicians, ensuring they are equipped with the most up-to-date knowledge and skills for modern vehicle repair techniques. They also mandate I-CAR welding certification for technicians and managers.
  • Transparent Communication: Caliber is committed to keeping customers informed throughout the repair process. They provide step-by-step updates via phone, email, or text, ensuring customers know exactly what is happening with their vehicle from disassembly to reassembly and delivery.
  • On-Time Delivery: A key operational goal for Caliber Collision is to ensure vehicles are returned to customers on time, every time, minimizing inconvenience and helping customers get "back to the rhythm of their life."
  • Focus on Safety and Quality: Their repair process includes multiple quality inspections, adherence to vehicle manufacturer's repair guidelines, and the use of industry-leading technology to ensure that vehicles are not only aesthetically restored but also safe to drive.
  • Rental Car Assistance: Caliber often partners with onsite rental car providers, such as Enterprise, to facilitate easy rental arrangements for customers during the repair period.

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Promotional Information and Value

While Caliber Collision, as a specialized collision repair center, may not offer the same type of rotating retail promotions as a general auto parts store or service shop, their value proposition lies in their comprehensive service, quality assurance, and customer support during a challenging time. Promotional aspects often center around:

  • Free Estimates: Caliber provides free initial repair estimates, allowing customers to understand the scope of work and potential costs without obligation. This can be obtained by dropping by the location or scheduling online.
  • Lifetime Warranty as a Value Add: The robust limited lifetime warranty is a significant promotional point, offering unparalleled long-term assurance for the quality of their repairs.
  • Seamless Insurance Process: Their established relationships and pre-approval with major insurance companies promote an easier, less stressful experience for customers, which is a major benefit during accident claims.
  • Customer Satisfaction Focus: Their motto "Restoring the Rhythm of Your Life®" is a core part of their promotional message, emphasizing their commitment to customer convenience and peace of mind. Customer testimonials often highlight the excellent communication and professional service received.
  • Advanced Technology Showcase: Highlighting their use of advanced equipment, such as computerized paint-matching systems and ADAS calibration tools, serves as a promotional aspect, assuring customers of high-tech and accurate repairs.

In summary, Caliber Collision in Ashland, Ohio, offers a specialized and highly professional solution for vehicle owners who have experienced an accident. With its focus on quality repairs, advanced technology, strong insurance partnerships, and a commitment to customer convenience and satisfaction, it aims to provide a reliable path to safely restoring vehicles and getting lives back on track.

Caliber Collision Photos

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Caliber Collision Location

Caliber Collision Customer Reviews

Totally recommend this shop! Hit a deer on the way home from work and cracked my bumper. After going through insurance and talking with Summer, we were able to get in quickly and get a rental for time it was in the shop. Summer talked us to the whole process and keep us in the loop the whole time. Super easy and the greatest people around! Thank you Summer and Caliber Collision! You guys are the best!

Mar 06, 2025 · Teri Gregory

A job well done by Caliber collision. Did an amazing job repairing the damage to my vehicle. They were very efficient and timely as well as updating me throughout the entirety of the work making it a very smooth and convenient process. Easy place to work with and gets the job done right.

May 01, 2024 · Jacob Gibbs

We had hood and radiator work done on our van after a deer collision. The body work looks very good, as does the paint job. The team also cleaned our interior, a complimentary service we appreciated. Job well-done.

Jan 14, 2025 · Christine Wyllie

The service was good and they kept us informed of the progress via text messages. And if I had additional questions, they could answer over the phone. The location was convenient for us since we live in Ashland area. We got our car back earlier than expected too.

Jan 09, 2025 · Linda Gallaher

Son's truck was struck by a deer. Caliber was easy to work with and did a great repair job. Photos show the damage, truck stripped down for paint, and the repaired truck. This is the 2nd time I have used Caliber Collision in a year. I would use them again.

Nov 19, 2023 · greg allen