Costco Tire Service Center

Had a nail in my tire. Called last Wednesday and the guy I spoke with said I could bring it in after work and they could patch it. I got there and then was told they could not and that I would need an appointment. I set an appointment for 1pm on Saturday 06/17 and dropped my car off at 12:40. I was told it would be done within an hour - hour and a half at the latest. It gets to be 3 o clock so I call and ask if it was finished as I was needing to leave town and they said they were just finishing up and it woild be ready in 20. I show up at 3:30 to pick it up and I am told the exact same thing, that they were just finishing up and it would be another 20 minutes. What good is an appointment if it takes almost 3 hours to patch a tire? My Lexus also had 4 metal valve stem caps and they put a cheap green plastic one on the tire that was repaired, telling me that they did not have the metal one Any more. Learned my lesson not to take my car here.

Jun 20, 2023 · Joshua Bundy

Blew a tire while in Omaha and worked with Alex who got a new tire sent from a nearby store for the next day to replace a tire purchased a month ago at a different Costco. Paid the $25 charge for used tread and discovered needed a new wheel which I would have to provide. Alex and the tire center let me leave the car with them while finding a new wheel and then replaced the wheel and tire the same day. Overall, great customer service and communication without appointment to get this out of town Costco member back on the road again.

Apr 03, 2024 · William Jefferson

Called for battery availability. Came in today for it and was able to pick it up. Not sure if the price was really any cheaper than it I would have bought elsewhere. We brought our old one in so we could save the additional ten dollars they would have charged. I think he said guaranteed for 36 months which may be the normal time but doesn’t seem like much to me .

Jan 16, 2024 · Madelaine Adler

It's going to take forever, but as long as you do some shopping while your tires are worked on, the savings are worth it, especially if you can time it for one of their regular tire sales. Make an appointment ahead of time. SERIOUSLY MAKE AN APPOINTMENT. They will want you to come back after 10-25 miles to do a quick safety check to make sure the lug nuts are tightened correctly.

Mar 25, 2019 · Dave Reid

I accidentally left my spare on when I went in for new tires, oops! Collin and Alex were able to get 3/4 tires on and then quickly fit me back in to put on the last tire after. Very kind and patient with me.

Feb 09, 2021 · John Campbell