Conrad's Tire Express & Total Car Care

- Overview
- Intro
- Photos
- Location
- Reviews
- +1 440-582-2300
- www.econrads.com
- 5118 Royalton Rd, North Royalton, OH 44133, USA
Operating Hours
Conrad's Tire Express & Total Car Care Introduce
Conrad's Tire Express & Total Car Care stands as a prominent and versatile establishment within the automotive service industry, accurately categorized as an "Auto Repair Station." This designation highlights its dual specialization: offering a comprehensive range of tire-related services and providing a broad spectrum of general automotive repairs and maintenance. For local users, Conrad's aims to be a convenient, one-stop solution for nearly all their vehicle's needs, combining expert tire knowledge with skilled mechanical services under a single roof. The "Express" in its name suggests a commitment to efficiency and quick service, particularly for common maintenance tasks.
The environment at Conrad's Tire Express & Total Car Care is designed to be efficient, clean, and customer-friendly. Upon arrival, customers typically encounter a well-organized reception area where service advisors are ready to assist. This space is usually clean, well-lit, and comfortable, potentially offering amenities such as Wi-Fi, television, and refreshments to enhance the waiting experience. The service bays, visible or accessible through a viewing window in some locations, are equipped with modern diagnostic tools, lifts, tire mounting and balancing machines, and a full array of automotive repair equipment. Special attention is often paid to keeping these areas tidy, reflecting a commitment to professionalism and quality workmanship. The tire display area, a key feature given their specialization, showcases a wide selection of tire brands and types, allowing customers to browse options with assistance from knowledgeable staff. The overall atmosphere strives to be welcoming and transparent, aiming to build trust and ensure a comfortable visit for every customer.
As an "Auto Repair Station" with a name emphasizing both tires and total car care, Conrad's offers an extensive array of services and goods for sale. Their primary "goods for sale" are tires – new tires from a multitude of leading brands (including passenger, light truck, and specialty tires), and potentially used tires as a more economical option. Alongside tires, they offer a range of automotive parts necessary for repairs, such as brake components, batteries, filters, belts, hoses, and various automotive fluids. The services they provide are comprehensive:
- Tire Services: This includes tire sales, mounting, balancing, rotation, flat tire repair, tire pressure monitoring system (TPMS) service, and wheel alignment.
- Brake Services: Full brake inspections, brake pad and rotor replacement, caliper replacement, brake fluid flushes, and ABS system diagnostics.
- Oil Changes and Fluid Services: Conventional, synthetic blend, and full synthetic oil changes, transmission fluid flushes, coolant flushes, power steering fluid changes, and differential fluid services.
- Battery Services: Battery testing, sales, and replacement.
- Engine Diagnostics and Repair: Check engine light diagnostics, spark plug replacement, fuel system cleaning, emission system repairs, and various minor to moderate engine repairs.
- Suspension and Steering Repair: Shock and strut replacement, control arm replacement, tie rod end replacement, and power steering system repair.
- Exhaust System Repair: Muffler replacement, exhaust pipe repair, and catalytic converter replacement.
- Air Conditioning and Heating Services: AC system diagnostics, refrigerant recharge, and component replacement.
- Scheduled Maintenance: Adhering to manufacturer-recommended maintenance schedules for various mileage intervals.
- Vehicle Inspections: Comprehensive safety and pre-purchase inspections.
This wide range of services ensures that customers can rely on Conrad's for nearly any routine maintenance or repair their vehicle may need.
Several features make Conrad's Tire Express & Total Car Care a preferred choice for local users. A key feature is their dual specialization: offering expert tire services alongside general automotive repair. This synergy means customers can get new tires and an oil change, or a brake repair and a wheel alignment, all at one convenient location. The "Express" part of their name implies a commitment to speed and efficiency for common services, catering to customers who need quick turnarounds for their vehicle maintenance. Their likely employment of certified technicians who are continually trained on the latest automotive technologies ensures that repairs are performed accurately and efficiently. The availability of a wide selection of tire brands and types is another significant feature, providing customers with choices that fit their budget and driving needs, often accompanied by competitive pricing. Many locations offer online appointment scheduling, further enhancing convenience for busy customers. The use of modern diagnostic equipment for both tire-related issues (like precise wheel balancing) and general engine/electrical problems allows for accurate and effective problem solving. Furthermore, a reputable establishment like Conrad's often provides warranties on their parts and labor, instilling confidence in the quality and longevity of their services. Their focus on "Total Car Care" means they often conduct multi-point inspections with every service, proactively identifying potential issues before they become major problems, demonstrating a commitment to preventive maintenance.
Regarding promotional information, Conrad's Tire Express & Total Car Care typically utilizes various marketing strategies to attract and retain customers. While specific, current promotions would need to be verified directly with individual locations, common offers include:
- Tire Deals: Buy-three-get-one-free offers, rebates on sets of new tires, or discounts on specific tire brands.
- Service Bundles: Packages combining oil changes with tire rotations, or brake inspections with alignment checks at a reduced price.
- Seasonal Maintenance Specials: Promotions for winterization services (battery checks, fluid top-offs, tire inspections) or summer cooling system checks.
- Oil Change Specials: Discounted rates for conventional, synthetic blend, or full synthetic oil changes.
- Brake Service Offers: Discounts on brake pad and rotor replacement, or free brake inspections.
- Alignment Coupons: Reduced prices on wheel alignments, especially when purchased with new tires.
- Loyalty Programs: Rewards programs for repeat customers, offering points or exclusive discounts on future services.
These promotions are typically advertised through their official website, local store flyers, email newsletters, social media channels, and sometimes local print or radio advertisements. Customers are encouraged to check Conrad's official website or visit their nearest location to inquire about the latest promotional offers, available coupons, and any financing options that might be available for larger repairs or tire purchases. They may also participate in community events or offer specific discounts for local businesses or fleet accounts.
In conclusion, Conrad's Tire Express & Total Car Care, operating as a versatile "Auto Repair Station," offers a robust blend of specialized tire services and comprehensive general automotive repair. Its efficient and customer-focused environment, wide range of services, and key features like expert technicians and a commitment to speed and quality make it a highly convenient and reliable choice for local vehicle owners. Through various promotional efforts, Conrad's aims to provide value and ensure that vehicles remain safe and well-maintained on the road.
Conrad's Tire Express & Total Car Care Photos
Conrad's Tire Express & Total Car Care Location
Conrad's Tire Express & Total Car Care Customer Reviews
I made an appointment for 9 am tire change and possible alignment, dropped my car at 8:30 am and was told that everything is going to be handled. Called back to check the status at 1 pm was told that my car will be ready by 5 pm, they closed at 5 pm. Drove by the shop at 4 pm and the car was still at the same spot I left it. Then I called again at 5:30, pass their house, was told again they are still working on my car, they will call me back as soon as my car ready. So they called me back in 10 min saying that they changed tires but alignment is off and they can’t fix because some parts in my car is rusted, and a special mechanic has to take a look and determine what is wrong. I told him go ahead and take a look and order what is needed. And back I heard, this is 5:30 and we can’t do nothing. I dropped my car at 8:30 am with 9 am APPOINTMENT, this was not a walk in, it took them 8 hours to just change tires and it. Ray was the person I talk to, and he was unprofessional and said there is nothing they can do. This is the worst service I have ever experienced, unprofessional, unreliable and no one is talking any responsibility. I did not have my car all day and had to take Uber to do my stuff, Saturday is the only day I don’t work. If you wanted to waste your time over there and at the end nothing fixed then this is the place.
Sep 21, 2024 · Nazar Nazarov
They get my car at 8 am then they did not do any thing tell 4:41PM. I called twice for asking to check my car then they called me after more 40 minutes to tell m that they will change the front Bering and the must do balance so they charge me for one side Bering as much as two so I payed double. After long talking about the price they charged me also for balancing. I have not received good feedback service. I rate them zero because breaking promises services. Charged me 300 dollars more than others . Part online $ 56 but they charged me 560 for only one Bearing. They did so bad service .
Jul 16, 2024 · ham ydahk
Thank you Chet—staff at North Roaylton location fixed my splash guard. Greatly Appreciated your professionalism.
Feb 15, 2025 · Joe Miduri
don’t use the car wash unless you have lots of time!! car wash broke down on me so i went inside to let them know, they were nice enough to send me thru the wash again in hopes it would work. well it broke down on me again, i go inside and they made me wait, eventually they refunded me cash even tho i paid w card, and almost didn’t believe me that it went down again (because “the car in front went thru fine”) even tho my car was right outside soaked w soap still on it. i was here for almost an hour dealing w all this, would’ve just been faster to hand wash my car at home!! i honestly should have gotten a free wash coupon for how long i had to wait and how i was treated w such little respect. horrible customer service.
Jul 01, 2024 · brooklynn mccaslin
Dont waste your time. Used to talk to high of this place when i dealt with Cory. Sent them 10+ new customer over last 2 yrs, never again. Spencer is terrible. Refused to balance my tires and claimed they were worn eneven. Yet they are the ones who balanced and mounted them. Was willing to pay since they wouldn't honor their unlimited balance warranty. Still wouldn't do it. The weights they put on came off when powerwashing. This place is nonsense. They tell me this after it sits at their shop for 3 hrs.
Oct 05, 2023 · Stephen Scott
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