Colima Auto Shop

Colima Auto Shop, situated at 4440 E Carey Ave, Las Vegas, NV 89115, operates as an auto repair station aiming to provide services for local vehicle owners. As with any service-based business, customer experiences can vary, and it is important to provide an objective overview based on available public feedback.

Regarding the environment of Colima Auto Shop, specific details about the physical layout, waiting area, or general ambiance are not publicly available in the provided information. However, the nature of the feedback suggests that the operational environment may be perceived as less than ideal by some customers, particularly concerning customer service interactions.

As an Auto Repair Station, Colima Auto Shop provides various services related to vehicle maintenance and repair. While a comprehensive list of all services offered is not provided, customer reviews highlight specific areas of work they have undertaken, including:

• General truck repair, addressing issues that prevent vehicles from functioning correctly.

• Air conditioning (AC) repair, a crucial service, especially in the Las Vegas climate.

Based on the customer reviews, it appears the shop handles common vehicle malfunctions and mechanical problems, positioning itself as a general automotive repair facility.

The features of Colima Auto Shop, as described by customer experiences, present a mixed to negative picture. The primary features that emerge from the provided reviews pertain to:

• Service Quality and Customer Satisfaction: A recurring theme in the reviews is dissatisfaction with the quality and effectiveness of repairs. One customer explicitly stated, "I wasn’t always fully satisfied with their job," and described a situation where their AC repair allegedly failed, leaving their children in discomfort despite a significant payment. This indicates concerns about the reliability and thoroughness of the work performed.

• Pricing and Transparency: Another significant point of contention is pricing. A customer reported being "quoted one price than when it is time to pick up tacks on additional charges that have nothing to do with original charges." This suggests a lack of transparency in pricing, leading to unexpected and potentially unjustified additional costs for clients.

• Customer Service and Communication: The reviews paint a picture of highly unprofessional customer service. The owner of the shop is described as "all over the place" and, when confronted about an unsatisfactory repair, allegedly dismissed the customer by stating he was "too busy fixing other cars." This lack of accountability and disregard for customer concerns is a notable negative feature. The Spanish review, which directly translates to "service here in this place is horrible," further underscores severe dissatisfaction with the overall customer interaction.

• Lack of Resolution: Despite being a recurring client for one individual, their issues with repairs were not adequately resolved, culminating in a declaration of this being the "last time" they would use the shop and even a desire to pursue legal action ("hasta demandarlos querío hacer," meaning "I even want to sue them"). This indicates a significant failure in post-service support and problem resolution.

Based on the provided reviews, direct promotional information from Colima Auto Shop is not available. Instead, the customer feedback serves as an indirect form of public perception, which, in this case, is overwhelmingly negative. The reviews highlight several points that would deter potential customers:

• Negative Reputation: The strong negative sentiment, with terms like "super horrible" and recommendations for "nobody goes here," creates a very unfavorable public image.

• Mistrust in Repairs: The accounts of repeated visits for the same issue, coupled with repairs that did not last (e.g., AC not working after a costly repair), undermine trust in the shop's technical competence.

• Financial Concerns: Allegations of "puro dinero tirado a la basura" (pure money thrown in the trash) and tacked-on charges without justification strongly advise caution regarding the financial aspect of service at this location.

The customer experiences provided indicate significant concerns regarding service quality, pricing integrity, and customer responsiveness at Colima Auto Shop. For local users in Las Vegas, it is important to consider these detailed customer accounts when evaluating automotive repair options. The contact numbers provided for Colima Auto Shop are (702) 349-3351 and mobile +1 702-349-3351.