Guero's Team 702

Guero's Team 702 is an auto repair establishment located at 2110 N Lamb Blvd Suite D,E, Las Vegas, NV 89115, USA. Operating under the platform category of "Auto Repair Stations," this business offers services related to the repair and restoration of vehicles. They can be contacted by phone at (702) 340-4933 or via mobile at +1 702-340-4933. As an auto repair station, their primary function is to provide the necessary skilled labor and technical expertise to fix and maintain automobiles, serving the needs of local vehicle owners.

Regarding the environment of Guero's Team 702, it is a typical auto repair facility designed to handle various vehicle issues. While specific details about the waiting area aesthetics or the overall cleanliness of the customer-facing areas are not provided, an auto repair station generally prioritizes a functional and efficient workspace for repairs. This would include bays for vehicles, appropriate tools and equipment for different types of repairs, and areas for parts storage. The customer experience within such an environment is often dictated by the efficiency of service and the transparency of the repair process.

The services offered by Guero's Team 702, based on customer reviews, primarily revolve around auto body repair and restoration, especially after incidents like multi-car collisions. One customer's experience highlights services such as bumper installation and painting. The expectation from these services includes proper fitment and high-quality paint application, ensuring the repaired section blends seamlessly with the rest of the vehicle. Another significant service, as evidenced by a positive review, is comprehensive vehicle restoration after a collision, bringing a damaged vehicle back to a "like new" condition, which can include detailed interior cleaning and finishing touches. This suggests they handle significant bodywork and potentially cosmetic detailing.

The features of Guero's Team 702, as revealed through customer feedback, present a mixed picture. On the positive side, the team is capable of performing extensive repairs and transformations, as demonstrated by the customer whose van was returned "awesome like brand new" after a multi-car collision, with "detailing all inside." This indicates a capability for thorough collision repair and a commitment to restoring a vehicle's appearance and cleanliness. This suggests a potential strength in comprehensive auto body work and detailing.

However, there are notable concerns regarding the execution and communication of services, which highlight areas for potential improvement. One customer had a very negative initial experience with a bumper installation and paint job. Specific issues included:

• Poor bumper fitment: Described as having "half inch gaps," indicating a lack of precision in installation.
• Subpar painting technique: The bumper was reportedly painted "while it was on the car," without removing the grill, leading to paint on the grill, car fender, and windshield.
• Incomplete paint coverage: "So many spots of missing paint" were observed.
• Lack of care for vehicle interior: Technicians allegedly went into the car with "PAINT ON THEIR SHOES," leading to an "embarrassing" mess.

This critical feedback points to potential inconsistencies in quality control and attention to detail. While the business did eventually fix the issues on a second attempt, the initial experience suggests that customers need to be diligent in inspecting the work and clearly communicating their expectations. Furthermore, the attempt to charge extra for "brackets" that were supposedly "included because it’s all in the $400 for customization" highlights a potential issue with billing transparency or clarity on what is covered in the quoted price. This suggests a need for very clear, upfront communication regarding all costs and included services to avoid disputes.

Regarding promotional information, there is no explicit advertising or special offers mentioned in the provided data. Auto repair stations typically rely on their reputation, word-of-mouth referrals, and competitive pricing to attract customers. The contrasting customer experiences suggest that while they can deliver excellent results, inconsistencies may occur. For any current promotions, discounts, or detailed service packages, it would be necessary for potential customers to directly contact Guero's Team 702 via phone or visit their location to inquire. It is common for auto repair shops to offer free estimates or initial diagnostics, but this is not confirmed in the given information.

In conclusion, Guero's Team 702 operates as an auto repair station in Las Vegas, capable of handling a range of bodywork and collision repairs, including significant restoration projects. Their ability to restore a vehicle to a "like new" condition is a strong positive feature. However, the business also faces challenges in ensuring consistent quality of initial work, particularly with painting and fitment, and transparent communication regarding pricing and included services. Customers seeking services from Guero's Team 702 should consider having clear expectations, thoroughly inspecting the completed work, and confirming all aspects of the pricing beforehand to ensure a satisfactory outcome.