Chrysler Dodge Jeep Ram Parts

Chrysler Dodge Jeep Ram Parts, situated at 1790 Maplelawn Rd suite #200, Troy, MI 48084, USA, serves as a dedicated Mopar parts center, operating within the larger framework of Suburban Chrysler Dodge Jeep Ram of Troy. This establishment is a vital component of the esteemed Suburban Collection, a significant automotive group known for its extensive network of dealerships across Michigan. As an "Auto Repair Station" within its platform category, this location specifically focuses on providing genuine OEM (Original Equipment Manufacturer) parts and accessories, which are crucial for both vehicle repair and enhancement.

The environment at Chrysler Dodge Jeep Ram Parts, consistent with its affiliation with a reputable dealership group, is designed to be professional, clean, and organized. While it primarily functions as a parts counter and warehouse, it is typically integrated into the larger dealership facility. This means customers can expect a well-lit and accessible space, often located adjacent to the service department. The layout prioritizes efficiency, allowing for quick retrieval of parts and clear communication with parts specialists. Waiting areas, if applicable, are generally comfortable, offering amenities such as seating and possibly complimentary Wi-Fi, mirroring the customer-focused approach of the broader Suburban Collection. The emphasis is on providing a seamless experience for customers, whether they are purchasing parts for a DIY project or for a professional repair.

The primary service offered by Chrysler Dodge Jeep Ram Parts is the provision of authentic Mopar parts and accessories. Mopar is the official service, parts, and customer-care brand for Chrysler, Dodge, Jeep, Ram, and FIAT vehicles. This ensures that every part stocked or ordered is designed specifically for these vehicle brands, guaranteeing optimal fit, performance, and durability. The extensive range of services and goods available includes:

• Genuine Mopar Parts Sales: This is the core offering, encompassing a vast inventory of parts for various systems within a vehicle. This includes, but is not limited to, engine components, transmission parts, brake system components (pads, rotors, calipers), suspension parts (shocks, struts, control arms), electrical system parts (batteries, alternators, sensors), exhaust components, and heating and air conditioning parts.
• Accessories for Personalization and Utility: Beyond replacement parts, the store provides a comprehensive selection of Mopar accessories. These can range from floor mats, cargo organizers, and seat covers to more specialized items like performance upgrades, lift kits, body kits, and unique interior or exterior styling enhancements.
• Tires: Many Mopar parts centers also offer a selection of tires from leading brands, often accompanied by services like tire mounting, balancing, and rotation. The benefit of purchasing tires from a dealership-affiliated parts center is the assurance of proper fitment and quality, often with road hazard protection plans.
• Fluids and Maintenance Supplies: Essential maintenance items such as engine oil, transmission fluid, brake fluid, coolant, filters (oil, air, cabin), and wiper blades are readily available.
• Order Fulfillment: For parts not immediately in stock, customers can place orders. The dealership's robust supply chain ensures efficient sourcing and delivery of specialized or less common components. This is particularly valuable for vintage or specialty models where parts might be harder to find.
• Expert Parts Advice: A key feature is the presence of knowledgeable parts specialists. These individuals are trained on the intricacies of Chrysler, Dodge, Jeep, and Ram vehicles and can assist customers in identifying the correct parts for their specific needs, often by utilizing VIN (Vehicle Identification Number) lookups to ensure accuracy.
• Wholesale Parts for Repair Shops: Beyond serving individual customers, these parts centers often supply parts to independent repair shops, ensuring that a wider network of automotive professionals has access to genuine Mopar components.

A significant feature of Chrysler Dodge Jeep Ram Parts, as part of the Suburban Collection, is its commitment to quality and compatibility. Using genuine Mopar parts ensures that repairs maintain the vehicle's original performance, safety standards, and often, its warranty. Unlike aftermarket parts, which can vary widely in quality and fit, OEM parts are designed and tested to exact manufacturer specifications. This adherence to quality is a hallmark of the Suburban Collection's operations.

Customer service is also a strong emphasis, as evidenced by customer reviews. The provided review highlights excellent service advisors like Wendy Chelder, Tim, Alfredo, and Raven, suggesting a high level of professionalism and helpfulness within the service department, which is intrinsically linked to the parts department. This indicates that customers can expect a supportive and efficient interaction when seeking parts or associated service. The ability of advisors to assist customers effectively with their vehicle needs, whether for repairs or parts inquiries, contributes significantly to customer satisfaction.

In terms of promotional information, dealership-affiliated parts centers like Chrysler Dodge Jeep Ram Parts frequently offer various deals and incentives. While specific, real-time promotions may fluctuate, common offerings include:

• Parts Specials and Coupons: Regular discounts on popular Mopar parts, such as filters, brakes, batteries, or specific accessories. These are often advertised on the dealership's website or through direct marketing.
• Service and Parts Bundles: Promotions that combine parts purchases with installation services, offering a comprehensive solution and potential savings.
• Tire Price Match Guarantee: Many dealerships, including those under the Mopar umbrella, offer to match or beat competitors' prices on tires.
• Warranty on Parts: Genuine Mopar parts typically come with a manufacturer's warranty, providing peace of mind to customers regarding the quality and longevity of their purchase.
• Online Ordering and Pickup: The convenience of ordering parts online through the dealership's website for in-store pickup. This streamlines the process and ensures the desired parts are ready upon arrival.

To access the most up-to-date information on inventory, specific parts, and current promotions, customers are encouraged to contact Chrysler Dodge Jeep Ram Parts directly at (248) 457-5331 or +1 248-457-5331. Visiting the official website of Suburban Chrysler Dodge Jeep Ram of Troy is also recommended, as it typically provides detailed information on parts availability, services, and any ongoing specials. The commitment to providing genuine parts, knowledgeable staff, and a customer-friendly experience positions Chrysler Dodge Jeep Ram Parts as a reliable and essential resource for Chrysler, Dodge, Jeep, and Ram owners in the Troy, MI area.