Chip Away Mobile Windshield Repair LLC

Chip Away Mobile Windshield Repair LLC, listed within the Auto Repair Stations category and located at 2502 Nashville Hwy in Lewisburg, Tennessee, appears to offer mobile windshield repair services. The concept of mobile windshield repair provides convenience for local users, as it suggests the service comes to the customer's location, saving time and effort. However, the extremely negative customer reviews available online paint a concerning picture of this business, indicating significant issues that potential local users should be aware of.

The primary service offered, as the name suggests, is the repair of damaged windshields, likely focusing on chips and cracks that can often be fixed without a full replacement. Mobile windshield repair services typically involve a technician coming to the customer's vehicle, equipped with the necessary tools and resins to perform the repair on-site. This can be a convenient option for minor windshield damage, preventing it from spreading and potentially saving the cost of a complete windshield replacement. However, the execution and reliability of these services by Chip Away Mobile Windshield Repair LLC, based on customer feedback, appear to be severely problematic.

The provided customer reviews are overwhelmingly negative and raise serious concerns about the business practices of Chip Away Mobile Windshield Repair LLC. One reviewer states, "Unfortunately we have fallen victim to this crook as well. Took our money and stopped answering the phone. DO NOT USE HIM." This is a severe accusation, suggesting a potential pattern of taking payment without providing the agreed-upon service or disappearing afterward. Such behavior is a significant red flag for any potential customer.

A second review, while acknowledging that the service was eventually provided, details a litany of issues. The reviewer mentions a three-day delay, arrival at 8:30 PM and departure at 1:00 AM, a messed-up top molding, and the installation of an "incorrect model windshield" that resulted in the rearview mirror being in the middle of the windshield. Additionally, the reviewer noted glue on the roof of the van. The refusal to correct these mistakes, coupled with what the reviewer describes as excessive communication with excuses and a lack of responsibility, paints a picture of unprofessional and unsatisfactory service. Despite these significant issues, the reviewer ironically notes that the new windshield does not leak, which is a minimal positive outcome amidst a host of problems.

The third review echoes the alarming trend of requesting a deposit and then failing to complete the work. This customer, referred by word of mouth, needed both windshield and back glass replaced. After starting the work, the service provider allegedly "never showed back up" and offered numerous excuses. This led the customer, who was moving out of state due to military relocation, to take legal action, resulting in a lien against the provider's house. The reviewer also indicates that they were "not the first one to do this apparently," suggesting a pattern of similar negative experiences for other customers.

Based on these reviews, there is no positive information regarding the environment, features, or promotional offers of Chip Away Mobile Windshield Repair LLC. The overwhelming theme is one of unreliable service, poor communication, substandard workmanship, and potentially fraudulent business practices. The lack of any positive feedback or specific details about their operational procedures makes it impossible to objectively describe any positive aspects of their service.

The features that can be inferred from the negative reviews are: a tendency to request deposits, a lack of punctuality, potential for incorrect installations, poor workmanship leading to additional damage (glue on the roof, messed up molding), and a reluctance to rectify mistakes. Communication appears to be inconsistent, with periods of unresponsiveness followed by excuses when issues arise. These are not features that would inspire confidence in potential local users.

There is no mention of any promotional information in the provided reviews. Given the severe service issues reported, it would be prudent for local users to exercise extreme caution, regardless of any potential discounts or special offers that might be advertised elsewhere online. The risk of financial loss, substandard work, and significant inconvenience appears to outweigh any potential savings.

In conclusion, while Chip Away Mobile Windshield Repair LLC operates within the Auto Repair Stations category in Lewisburg, TN, the available customer reviews are overwhelmingly negative, citing issues such as taking money without completing work, significant delays, incorrect installations, poor workmanship, and a lack of accountability. Local users in need of windshield repair services are strongly advised to consider these serious concerns and exercise extreme caution when considering Chip Away Mobile Windshield Repair LLC. It would be prudent to seek alternative service providers with more positive and reliable customer feedback to ensure a satisfactory and trustworthy experience.