Cellar's Auto Body

Cellar's Auto Body is an Auto Repair Station located at 4165 N West St, Lima, OH 45801, USA. Operating within the category of Auto Repair Stations, Cellar's Auto Body primarily focuses on providing body work services for vehicles. While specific details about the shop's environment, a comprehensive list of their services, features, and promotional information are not readily available online, it's important for local users to consider all available information when making decisions about their auto repair needs.

The provided information includes contact details for Cellar's Auto Body, with a phone number of (419) 225-8185 and a mobile phone number of +1 419-225-8185. These contact methods allow potential customers to reach out directly to inquire about the services offered, request estimates, or schedule appointments. For local users in the Lima, Ohio area, having these contact details readily available can be a crucial first step in addressing their auto body repair requirements.

However, the available information also includes feedback from recent customers, and it is essential to consider these experiences when evaluating Cellar's Auto Body. The provided reviews express significant dissatisfaction with the business's payment policies. According to these reviews, Cellar's Auto Body allegedly refused to commence any body work on a customer's vehicle until their insurance company provided payment first. The customer explicitly states that this is "not how business is done" and expresses frustration over the delay and the need to restart the repair process with another provider. This negative feedback highlights a potential point of concern for prospective customers, particularly those working through insurance claims for their vehicle repairs.

The customer reviews emphasize the inconvenience and wasted time resulting from this payment policy. The repeated nature of the negative feedback from what appears to be the same individual underscores the level of dissatisfaction experienced. This information suggests that local users considering Cellar's Auto Body for their repair needs should be aware of this reported payment requirement and be prepared to discuss payment terms upfront. It may be prudent to inquire about their specific policies regarding insurance payments and when work commences to avoid potential misunderstandings or delays.

Given the limited positive information available and the explicit negative feedback concerning payment procedures, it is challenging to provide a detailed account of the shop's environment, specific services beyond body work, or unique features. As an Auto Repair Station specializing in body work, it can be generally assumed that Cellar's Auto Body would handle tasks such as dent repair, collision repair, painting, and potentially frame straightening. However, without further information or a more diverse range of customer experiences, it is difficult to elaborate on the quality of their workmanship or the efficiency of their service delivery.

Similarly, no promotional information is available in the provided data. Auto repair shops sometimes offer discounts, special packages, or guarantees on their work to attract customers. However, there is no indication of such promotions being offered by Cellar's Auto Body based on the current information. Local users would need to contact the shop directly to inquire about any ongoing promotions or special offers.

In the context of the "Auto Repair Stations" category, customers typically seek reliable, efficient, and transparent service providers who can restore their vehicles to their pre-damage condition. Trust and clear communication are vital in this industry, especially when dealing with insurance claims, which can often be a complex process for vehicle owners. The negative feedback regarding payment policies suggests a potential area where Cellar's Auto Body may not be meeting customer expectations in terms of procedural ease and customer service.

For local users in Lima, Ohio, who require auto body work, it is advisable to consider all available information, including both the basic contact details and the recent customer experiences. While every business may encounter isolated negative feedback, the nature of the complaints regarding payment policies warrants careful consideration. It may be beneficial to compare Cellar's Auto Body with other Auto Repair Stations in the Lima area, inquire about their payment procedures, and seek references or additional reviews if available, to make an informed decision that aligns with their individual needs and circumstances.

In conclusion, Cellar's Auto Body, located in Lima, OH, is an Auto Repair Station specializing in body work. While they can be contacted at (419) 225-8185 or +1 419-225-8185, potential customers should be aware of recent negative feedback concerning their policy of requiring insurance payment before commencing work. This reported policy has led to customer dissatisfaction and delays. Local users are encouraged to conduct thorough research and consider all factors before choosing Cellar's Auto Body for their vehicle repair needs.