Caliber Collision

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  • Intro
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  • +1 651-645-1563
  • www.caliber.com
  • 1190 University Ave W, St Paul, MN 55104, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Caliber Collision Introduce

For local vehicle owners who have experienced the unfortunate event of a collision, Caliber Collision stands as a prominent Auto Repair Station specializing in comprehensive auto body repair services. With a widespread network of locations, Caliber Collision aims to provide convenient access to high-quality collision repair, painting, and related services. More than just fixing damaged vehicles, Caliber Collision focuses on restoring peace of mind to their customers by handling the repair process efficiently and professionally. Their presence as a national brand often brings a level of standardization and assurance in the quality of their work.

The environment at a Caliber Collision center is typically designed to be customer-focused and efficient. Upon entering, customers are usually greeted by service advisors who guide them through the repair process, from initial damage assessment to final vehicle delivery. The reception areas are generally clean and comfortable, aiming to ease the stress associated with collision repairs. The repair facilities themselves are equipped with modern technology and tools necessary for complex auto body work. This often includes advanced paint booths, frame straightening machines, and computerized color-matching systems. The layout is designed to optimize workflow, ensuring vehicles move through the repair process smoothly and efficiently.

Caliber Collision offers a comprehensive range of services to address all aspects of collision repair. The core of their business lies in repairing structural damage caused by accidents, which often involves frame straightening or unibody repair to ensure the vehicle's structural integrity is restored to factory specifications. Their technicians are trained in the latest repair techniques and utilize specialized equipment to achieve precise and safe repairs. Dent repair is another common service, ranging from minor dings and dents to more significant damage requiring specialized tools and techniques. Paint repair is a critical aspect of collision repair, and Caliber Collision typically employs certified painters who use high-quality paints and computerized color-matching systems to ensure a seamless finish that matches the original factory paint.

Beyond structural and cosmetic repairs, Caliber Collision often handles related services such as bumper repair and replacement, auto glass repair and replacement, and the repair or replacement of other damaged exterior and interior components. They understand that a collision can affect various parts of a vehicle, and their goal is to address all the damage comprehensively. For more extensive damage, they may also offer services like complete panel replacement and welding. Their aim is to return the vehicle to its pre-accident condition, both in terms of appearance and structural safety.

A significant feature of Caliber Collision is their focus on working with insurance companies. They often have established relationships and streamlined processes for handling insurance claims, aiming to make the repair process as hassle-free as possible for their customers. This can include direct communication with insurance adjusters, assistance with paperwork, and ensuring that the repairs are carried out according to insurance guidelines. This expertise in navigating the insurance claim process can be a significant benefit for customers who may be unfamiliar with the complexities involved.

Caliber Collision emphasizes the use of certified technicians. Their technicians often undergo rigorous training and certification programs to ensure they are proficient in the latest repair techniques and technologies. This commitment to ongoing training and professional development aims to guarantee high-quality workmanship and adherence to industry standards. Many Caliber Collision locations also utilize quality control processes to ensure that all repairs meet their standards and the expectations of their customers. This focus on certification and quality control provides an added layer of assurance for vehicle owners.

While specific promotional information can vary by location and time, Caliber Collision, as a national chain, sometimes offers various promotions or guarantees. These might include limited lifetime warranties on their repairs, ensuring customer satisfaction and standing behind their work. They may also have partnerships with specific insurance providers that could offer benefits to policyholders. It's advisable for local users to check the specific Caliber Collision location's website or contact them directly to inquire about any current promotions, warranties, or special offers that may be available in their area. Given their size and network, they may also participate in national or regional campaigns offering discounts or incentives.

In conclusion, Caliber Collision serves as a significant Auto Repair Station for local communities by providing specialized and comprehensive auto body repair services. With their focus on efficient processes, insurance claim assistance, certified technicians, and quality workmanship, they aim to restore vehicles to their pre-accident condition and provide a positive repair experience for their customers. While specific promotions may vary, their commitment to professional standards and customer service makes them a trusted option for those in need of collision repair services.

Caliber Collision Location

Caliber Collision Customer Reviews

My experience with Caliber was amazing! They worked directly with my insurance company to make it the easiest experience with a repair center! Elizabeth was very friendly and knowledgable and kept us updated with the progress of repairs. I couldn’t tell where the damage was as the repairs were done so professionally. Will definitely bring my car here again.

Mar 28, 2025 · Holly Backus

I highly recommend this collision center for any auto repairs. I received great service paired with great communication. The staff was very friendly and informative. I felt completely welcomed by the receptionist, and the tech that supported me was extremely helpful. My car was done during the time it was promised, and they made it very convenient for me to use rental car services right across the street. My vehicle was returned back to me clean, repaired and ready to go.

Feb 03, 2025 · Dee Avery

Caliber Collision is the perfect place to come when your car and life seem to be crumbling around you. They were recommended to me as a preferred shop by my insurance, and it was so easy to set up the visit, car rental while my vehicle was being repaired, and everything else! I felt terrible coming into the shop to drop off my car, which had been rear-ended in a hit and run, but Katie and Elizabeth were both so kind and warm to me and explained the whole process very well. Caliber works with Enterprise car rental right across the street, and the Enterprise people brought the rental car right over to me while I waited. The text updates from Caliber throughout the week for the status of my vehicle were super helpful, and they got everything fixed so quickly! My car looks good as new, and it they give a lifetime warranty for the repairs they do. Caliber's lobby is also a very welcoming and open space with plenty of natural light with all the windows, complimentary Keurig coffee and tea, and a popcorn machine with different flavoring options. Even while sitting and waiting here, life and complications don't seem so bleak. All the staff are friendly and cheerful with each other and customers. 10/10. Thank you so much!

Mar 07, 2025 · Josephine Mindel

Awful experience and service. My vehicle was in their shop for repairs to the front passenger headlight/bumper, with an original estimation of 30 days till completion. A week into my car being there, it was hit across the passenger side by a tow truck from an independent towing company in their parking lot. Initially they assured me they will handle the claim as they had video footage of the incident and they will take care of the estimate and work with the insurance company of the towing company. That would have been great, but it appears none of that happened. Now they say the footage is lost and has disappeared after 30 days!? After nearly 3 months in their shop, my car was pronounced a total loss from my original claim as their estimate continued to climb exponentially. This is a shady place that does not have the customer in mind. Now, they are stating the 2nd claim will not be resolved as my car was pronounced a total loss from my original claim, however the two are completely unrelated and have no effect on each other!! I would never recommend this shop, and will actually be advocating for folks to stay far away. A horrible experience with lies and misconception throughout the entire process. I started to wonder if they ever told me one truthful thing. Did one of their own employees hit my car? Who knows, but this shop is terrible. Photos attached are from the original claim (right headlight) with additional photos for the damage from the alleged tow truck while in their shop.

Jun 01, 2023 · Aidan Zurn

This was a great experience. I was at first a little weary, but as this whole thing went on, everyone at Caliber on University Ave in St Paul were the best and I appreciate the quality work they did on my 2023 Mitsubishi Outlander. The first pic is why it was in getting work done and the second pic is the outcome of their outstanding work. Thanks agiain everyone.

May 22, 2024 · Thomas Manning