Caliber Collision
Auto Repair StationsSouth CarolinaGreenville CountyGreenvilleRidge Road
Greenville County . South Carolina
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- +1 864-234-0551
- www.caliber.com
- 1290 Ridge Rd, Greenville, SC 29607, USA
Operating Hours
Caliber Collision Introduce
Within the Auto Repair Stations category, Caliber Collision stands out as a prominent national provider specializing in comprehensive auto body and collision repair services. Unlike general auto repair shops that handle mechanical issues, Caliber Collision focuses exclusively on the restoration of vehicles that have sustained damage from accidents or other incidents. Their approach combines advanced repair techniques with a customer-centric focus, aiming to provide a seamless and high-quality repair experience.
The environment of a Caliber Collision center is typically designed to be professional and customer-friendly. Upon entering, you'll likely find a welcoming reception area where service advisors assist customers with estimates, scheduling, and updates on their vehicle's repair progress. The workshop area is usually equipped with modern technology, including frame straightening machines, advanced welding equipment, computerized paint matching systems, and environmentally controlled paint booths. This investment in infrastructure reflects their commitment to utilizing industry-leading practices for effective and efficient repairs.
As a key player in the Auto Repair Stations category, Caliber Collision offers a comprehensive suite of services related to auto body repair. Collision repair is their core offering, encompassing the assessment and restoration of vehicles damaged in accidents, ranging from minor fender benders to major structural damage. Their certified technicians are trained to address all aspects of the damage, ensuring that the vehicle is returned to its pre-accident condition in terms of safety, functionality, and appearance.
Frame repair is a critical service they provide. Accidents can often result in damage to the vehicle's frame, which is essential for its structural integrity and the proper alignment of other components. Caliber Collision utilizes specialized frame machines and measuring systems to accurately diagnose and repair frame damage, ensuring that the vehicle meets manufacturer safety standards and handles correctly.
Bodywork is another significant part of their services, involving the repair or replacement of damaged body panels such as doors, fenders, hoods, and bumpers. Their skilled technicians are proficient in metalworking techniques, including dent removal, filling, and panel alignment. They pay close attention to detail to ensure that the repaired areas seamlessly integrate with the undamaged parts of the vehicle.
Paint repair is a specialized process that Caliber Collision handles with precision. They use advanced color-matching technology to ensure an exact match with the vehicle's original paint finish. Their certified painters apply high-quality paints in controlled environment paint booths, ensuring a durable and flawless finish that restores the vehicle's aesthetic appeal.
In addition to these core services, Caliber Collision often handles related repairs such as bumper repair and replacement, auto glass replacement (including windshields), and the repair or replacement of damaged lighting and trim. They aim to be a comprehensive solution for all collision-related damage.
A key feature of Caliber Collision is their emphasis on certification and quality. They often employ technicians who hold certifications from industry-recognized organizations, demonstrating their expertise and commitment to professional standards. Many of their facilities also hold certifications from vehicle manufacturers, indicating that they meet specific repair standards for those brands. This commitment to quality aims to ensure that repairs are performed correctly and safely.
Caliber Collision also often works directly with insurance companies, streamlining the claims process for their customers. Their experienced staff can assist with paperwork, provide necessary documentation, and communicate with adjusters to ensure a smoother and more efficient repair experience. This can significantly reduce the stress associated with post-accident vehicle repairs.
In terms of promotional information, Caliber Collision may offer free estimates to potential customers, allowing them to understand the extent of the damage and the cost of repairs upfront. They may also have partnerships with local dealerships or rental car companies to provide additional convenience to their customers. While national-level promotions might vary, they often focus on their commitment to quality, customer service, and their ability to restore vehicles to pre-accident condition.
They may also highlight their limited lifetime warranty on their repairs, providing customers with peace of mind regarding the quality and durability of the work performed. This warranty underscores their confidence in their repair processes and their commitment to customer satisfaction.
Objectively, Caliber Collision provides a valuable and specialized service within the Auto Repair Stations category by focusing on comprehensive auto body and collision repair. Their state-of-the-art facilities, certified technicians, and commitment to quality repairs make them a trusted resource for vehicle owners who have experienced collisions. Their ability to handle all aspects of the repair process, from frame straightening to paint refinishing, and their experience working with insurance companies, offer a comprehensive solution for restoring damaged vehicles effectively and efficiently. While specific promotions may vary, their core value proposition lies in their expertise, quality of workmanship, and customer-focused approach to collision repair.
Caliber Collision Location
Caliber Collision Customer Reviews
I am very disappointed with their work. My car was almost a month away just to repair the liftgate and bumper and other small things. They called me that it was ready and when I went the paint was not well and I went more than 2 times, I wasted my time, hours of work and finally when I picked it up, my car was very dirty inside and had scratches on the plastic covers and a lot of dust. The secretary at the front did not have a good attitude, she was not friendly, she should be a little more professional and understand the customer well.
Feb 28, 2025 · AC
Caliber was excellent in assisting me in ordering my parts for my car. Auto zone couldn’t find the part for my car and caliber found it for me. They came in quick and they notified me once it got ordered. Excellent customer service!
May 13, 2025 · Dylan Sheridan
As good of an experience as I could possibly have asked for. When you get rear-ended, every little inconvenience takes time from your daily routine, and Darriale and Caliber made every single thing seamless. From dropoff, to rental pickup and text updates, the whole process clearly communicated and as frictionless as it could be. Work was top tier, and guaranteed for life!
Apr 08, 2025 · Ian Thompson
Originally, I wasn't going to write a review and just never return to this business, but as time has progressed, I feel the issues merit letting others know. I originally took the vehicle sometime in May as I had a tree branch fall through the windshild and actually impalled my dash. At first, communication was good and the vehicle was completed in a reasonable timeframe. When I picked the vehicle up, I immediatly noticed my satellite raido wasn't working; I just left and chalked that up to it needed to refresh the signal. However, that was not the case. This took return trips to correct. The next day, when I went to adjust my review mirror, the highlighted piece dropped on my hand and I noticed it was clearly broken and never replaced. Subsequently, this part was replaced, but also took return trips. Unfortunately, they did not fix the entire upper console correctly as you can see what happened in the picture. That black piece went into the upper console, but then it was very easy to notice that upper console bracket was clearly broken. Eventually, the entire thing finally just popped clear out as it is in the picture. The piece of plexi/glass that covers my instrument panel on my dash was also not reinstalled correctly, and there is a noticable gap. My windshield washer fluid pump has also not worked since it returned. I believe I made at least 3 separate trips (possibly more) to have all these issues corrected. Unfortunately, only the radio and that black piece on the rearview mirror were fixed. The biggest point of irritation, each time I would tell my account person when I would pick up the car about other things still needing to be fixed, he didn't write anything down or take any type of notes. Once I originally got the car back, I turned in my rental that I had through my insurance so each subsequent trip was an extradionary inconvenience. Put my family down to only 1 car for at least a week at times. I did fill out a satisfaction survey and listed the above with Caliber and a manager did call me back and leave a message (just once), but at this point, I am just taking it to the dealer so I will at least know it will be completed properly. Which, of course, will be out of my pocket. When the manager left a message, he did say they wanted to make it right, but there were at least 3 separate chances to make it right and I this point, I don't trust the quality of work.
Oct 21, 2024 · Ed Stansbury
I recently hit a deer in my vehicle, this ridge rd. caliber collision location did a partial tear down on my front end to give my insurance adjuster a better idea for what the repairs would cost. My insurance wanted to TL my vehicle but I decided to retain it. I wasn't given all of my parts from this caliber collision location when i picked my vehicle up. The parts I am missing are very expensive and necessary for my vehicle to function properly. I dont know how many trips I have to take to this location or how many times I have to call but I haven't gotten any results only a few nuts and bolts and someone else's parts that doesn't even go to my vehicle. This has been a very frustrating experience and for that, I will not be using this location ever again.
May 12, 2025 · JbelleNoIntroduction
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